Userpilot

FEBRUARY 25, 2024

Analyzing user behavior can help you understand how users perceive your product and brand. Since user preferences are always evolving, you need to be agile and swiftly adapt to new user behavior trends. TL;DR User behavior trends are not the same as consumer behavior trends. Sign-up form of Userpilot.

Analytic Tools 89

Analytic Tools Data Visualization User Testing Reporting Tools 89

Gainsight

SEPTEMBER 25, 2023

Customer Success Management has matured over the last decade to become a mission-critical practice that efficiently and effectively protects Net Revenue Retention (NRR) and fuels expansion pipeline. As such, Customer Success (CS) has grown to rely on mission-critical platforms that serve as a single source of truth for customer data.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Research Software 52

Usersnap

SEPTEMBER 19, 2023

Well, you might not need a crystal ball anymore, because AI-driven data and customer insights are here to make your business dreams come true! With AI-powered customer insights, you’re not just serving customers; you’re creating experiences, building connections, and crafting success stories.

Customer Feedback 59

Customer Feedback Data Visualization User Testing Feedback Software 59

Userpilot

DECEMBER 21, 2023

This means cultivating customer loyalty is just as important as attracting new customers. Having the right tools to improve customer retention is vital for your company’s longevity and growth. Here are 11 of the best customer retention software to try for 2024! See our pricing or get a free Userpilot demo !

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Intercom, Inc.

JANUARY 31, 2023

 In December, our Director of Machine Learning, Fergal Reid , and I sat down to chat about the launch of ChatGPT : the good, the bad, the promise, the hype. to edit and change text makes it very valuable for customer service, and it can already handle tasks such as summarizing text and adjusting tone.

Generative AI 129

Generative AI Customer Experience ChatGPT Artificial Inteligence 129

Userpilot

JANUARY 16, 2024

A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios. TL;DR The machine learning-powered ChatGPT can help product managers generate ideas, conduct market and user research , analyze data (app store reviews, user feedback, etc.),

ChatGPT 83

ChatGPT Data Visualization Onboarding KPIs Research Software 83

Gainsight

SEPTEMBER 19, 2023

Customer success is no longer an afterthought—it’s a strategic imperative. To ensure your customers are not just satisfied but thriving, you need the right tools in your arsenal. Enter the Customer Success Platform, a multifaceted solution designed to empower your team and drive customer satisfaction.

Generative AI 52

Generative AI Data Visualization Artificial Inteligence Customer Satisfaction 52

UX Studio

APRIL 5, 2024

Thanks to generative AI tools, those days are as gone as dial-up internet. With the rise of readily available generative AI tools, it is now possible to create large bodies of text in a matter of seconds. Also, we’ll provide our likes and dislikes of the UX solutions used in these tools.

Research Software 49

Research Software Feedback Software Data Visualization Generative AI 49

The Product Coalition

MAY 23, 2023

Conversational UI: The Game-Changer in Data Interaction and Application Design We all by nature are social animals and enjoy conversation and interaction. The emergence of conversational UI represents a leap in that direction that will reshape and redefine how we all will interact with data and information in the future.

Data Visualization 98

Data Visualization Finance Customer Experience Travel 98