Userpilot

JANUARY 16, 2024

From analyzing market trends to churning user needs and technical feasibility into golden product ideas, there are many benefits of ChatGPT for product managers. A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios.

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ChatGPT Data Visualization Onboarding KPIs Research Software 105

Intercom, Inc.

JANUARY 31, 2023

The possibilities to automate and streamline processes for support reps seem endless, but the success of generative AI in this space will ultimately depend on its ability to deliver real value for customer service teams and customers alike. Where are we headed in the world of customer service?

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Gainsight

SEPTEMBER 8, 2023

Check out our findings in the Evolution of Customer Success Report: Role Expansion and Compensation in 2023. See where you stack up against industry averages in our Compensation Survey Benchmark tool. Here are a few highlights from the report. They guide customers on how to leverage its features to maximize value.

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Data Visualization Product Research Reporting Tools Customer Experience 52

Gainsight

SEPTEMBER 19, 2023

Customer success is no longer an afterthought—it’s a strategic imperative. To ensure your customers are not just satisfied but thriving, you need the right tools in your arsenal. Enter the Customer Success Platform, a multifaceted solution designed to empower your team and drive customer satisfaction.

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Userpilot

DECEMBER 5, 2023

Knowing how well your products and campaigns perform can give you the most vital insights needed to guide your business. Having the right performance reporting solution for product analytics in your arsenal optimizes risk management and aids in financial planning by ensuring each decision you make is data-driven.

Data Visualization 98

Data Visualization Reporting Tools Analytic Tools Customer Feedback 98

The Product Coalition

MAY 23, 2023

Conversational UI: The Game-Changer in Data Interaction and Application Design We all by nature are social animals and enjoy conversation and interaction. The emergence of conversational UI represents a leap in that direction that will reshape and redefine how we all will interact with data and information in the future.

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Data Visualization Finance Customer Experience Travel 97

The Product Coalition

JUNE 26, 2023

Generative AI is poised to bring about a significant transformation in the enterprise sector. According to a study by McKinsey, the application of generative AI use cases across various industries could generate an astounding $2.6 Many have a well-defined AI strategy and have made considerable progress.

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Userpilot

JULY 24, 2023

Thankfully, you can get all the data you need by speaking to your existing customers or those of your competition. Then, use the data you acquire to create your ideal user persona. These personas should capture the customer’s demographics, pain points , and how your product aims to help them.

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Gainsight

SEPTEMBER 25, 2023

Customer Success Management has matured over the last decade to become a mission-critical practice that efficiently and effectively protects Net Revenue Retention (NRR) and fuels expansion pipeline. As such, Customer Success (CS) has grown to rely on mission-critical platforms that serve as a single source of truth for customer data.

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Userpilot

DECEMBER 21, 2023

This means cultivating customer loyalty is just as important as attracting new customers. Having the right tools to improve customer retention is vital for your company’s longevity and growth. Here are 11 of the best customer retention software to try for 2024! See our pricing or get a free Userpilot demo !

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Analytic Tools Feedback Software Reporting Tools Data Visualization 52

UX Studio

APRIL 5, 2024

Thanks to generative AI tools, those days are as gone as dial-up internet. With the rise of readily available generative AI tools, it is now possible to create large bodies of text in a matter of seconds. Also, we’ll provide our likes and dislikes of the UX solutions used in these tools.

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Userpilot

FEBRUARY 21, 2024

In SaaS, the top data analytics trends can either be a revolution or just fluff. So what are the trends in the data analytics landscape that are actually important for product management ?

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Userpilot

AUGUST 15, 2023

Customer retention rate : The percentage of customers you retain over a period. In SaaS, this often refers to customers who immediately renew their subscription plan. Customer Satisfaction Score : Tracks how happy customers are with your new product. Get user insights through feedback surveys.

Product launches 98

Product launches User Testing Feedback Software Research Software 98

Userpilot

APRIL 15, 2024

Artificial Intelligence is revolutionizing how SaaS product teams work by increasing efficiency and productivity, reducing costs, and most importantly, facilitating data-driven decision-making. In this article, we look at how you can use AI to gain in-depth customer insights and how to leverage them to improve the product.

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