Intercom, Inc.

JULY 22, 2019

When you’re gearing up for a big product launch, creating help content is often the last thing on your mind. There’s so much that goes into preparing for product launches – ensuring your beta testing goes smoothly, locking in your marketing campaign, getting your sales team up to speed. How does it work?” “Why

Product launches 177

Product launches User Testing Article Customer Feedback 177

Intercom, Inc.

OCTOBER 13, 2022

We’ve just wrapped up another edition of New at Intercom to share our fall 2022 product launch with everyone. Meet the five brand-new product innovations that will drive up customer engagement this fall – including our biggest messenger update yet. And if you ask us, the answer to these challenges is in-product communication.

Feedback Software 118

Feedback Software Events Data Visualization Customer Communications 118

Centercode

AUGUST 14, 2020

Some are scaling down the number of product launches to focus their resources on a select few. Some are reimagining the use of existing products for new markets and new audiences. Meanwhile, internet companies with products relevant to these new circumstances are boosting their output to meet the demand.

Reporting Tools 64

Reporting Tools User Testing Feedback Software Product Research 64

Intercom, Inc.

MARCH 29, 2022

And I am personally dedicated to continuing to ramp up our product investment to ensure that our pace of innovation, it only accelerates from here. So today we are excited to announce groundbreaking new products, and we’re going to do more than just talk about them – we’re going to demo them. We had a pre-sales team.

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118