Mironov Consulting

OCTOBER 19, 2022

Product management doesn’t run Engineering; Engineering runs Engineering. And at least in public, Engineering and Product leadership need to be shoulder-to-shoulder , actively supporting each other at every turn.   Hiring an outside team for a little while to build out test coverage might be smart.

Weak Development Team 129

Weak Development Team Software Review Systems Review Technical Review 129

Userpilot

SEPTEMBER 10, 2022

In the business world, there’s a term used to describe the rate at which customers stop using a product or service — customer churn. And in today’s post, you’ll learn what factors lead to customer churn, like user sentiment , product experience, or payment issues. Payment failure due to expired cards.

Feedback Software 89

Feedback Software Analytic Tools Customer Experience User Testing 89

The Product Coalition

NOVEMBER 29, 2022

How is the increase in mobile use changing the landscape of the product management role, and what are the differences between traditional product management and mobile product management? The role of a mobile product manager is still relatively new, and it’s rapidly evolving due to the increased adoption of mobile devices.

Analytic Tools 114

Analytic Tools Research Software Data Visualization Technical Review 114

The Product Coalition

NOVEMBER 26, 2019

Managers and product managers are often frustrated by the apparent lack of care the development team is showing for the needs of the business. When a long-awaited product or feature finally launches, it often comes well short of the needs. For many organizations the solution is product management. The bigger context?—?users,

Onboarding KPIs 78

Onboarding KPIs Product Research Agile User Testing 78

Intercom, Inc.

DECEMBER 9, 2022

OpenAI released their most recent machine learning system, AI system, and they released it very publicly, and it was ChatGPT. So when you look at it at a glance, it looks correct, and until you really apply your slower systemic reasoning, it can be hard to see that. So, it’s an interesting question.

ChatGPT 279

ChatGPT Artificial Inteligence Technical Review Feedback Software 279

Userpilot

JULY 26, 2022

Are you thinking about using qualitative feedback to gauge the success of your SaaS business? While some product managers focus solely on quantitative data, one can argue that qualitative data is just as important because it reveals what customers feel about a SaaS product. Looking to collect and analyze feedback?

Feedback Software 93

Feedback Software User Testing Research Software Customer Feedback 93

The Product Coalition

OCTOBER 3, 2023

Dedicate your time to research and analysis of the market and competitors, which will help you have a better understanding of concepts. Product testing You must verify the wallet’s functionality, usability, smart contract functioning, workload, meeting the specifications etc. Don’t delay any further!

User Testing 110

User Testing Research Software Feedback Software Customer Feedback 110

Modus Create

MARCH 14, 2023

Digital transformation is the process of managing the adoption of digital products, platforms, and processes to create a more competitive organization. Each example showcases how an enterprise successfully adopted digital products, platforms, or processes to make a positive impact on its bottom line. The results were incredible. “We

Analytic Tools 98

Analytic Tools Reporting Tools Data Visualization Technical Review 98

UX Planet

FEBRUARY 1, 2024

It will integrate live shopping updates, investment tracking, credit and debit card transactions from multiple banks, bill management, goals tracking, insurance and loan details, tax calculations, and insights on optimising savings. Bank-level security for user data. Integration with bank accounts for seamless expense tracking.

Analytic Tools 90

Analytic Tools Data Visualization Research Software Reporting Tools 90

The Product Coalition

APRIL 17, 2023

Due to deep learning’s parallel computing capabilities, generative AI models may be trained and used on high-performance computing platforms, enabling scalability. DBNs have been effectively used for various applications, including drug discovery, audio and picture recognition, and natural language processing.

Generative AI 117

Generative AI Feedback Software Research Software User Testing 117

Mind the Product

AUGUST 19, 2019

What does it mean for us as product managers? We all use AI or machine learning (ML)-driven products almost every day, and the number of these products will be growing exponentially over the next couple of years. What does it mean for us as product managers? Lesson 1: Understand the Problem You’re Trying to Solve with ML.

Artificial Inteligence 180

Artificial Inteligence Data Visualization Product Research Reporting Tools 180

Intercom, Inc.

MARCH 31, 2020

We’re fortunate to work with a broad range of customers, many of whom have put their products and platforms to use to fight against COVID-19. These companies have helped teachers lead productive and accessible remote classrooms so that their students can still get the best education possible.

User Testing 212

User Testing Healthcare Customer Experience Systems Review 212

UX Planet

FEBRUARY 7, 2024

Illustration by Synchrony Bank As an international student from India, navigating the American real estate market landscape proved daunting, I had to start with understanding the market vocabulary moving ahead with laws and rules. Here, I would like to discuss the two key insights that emerged from our comprehensive research.

Systems Review 84

Systems Review Construction Research Software Government 84

The Product Guy

JULY 4, 2019

Guest Post by: Magdaline Derosena (Mentee, Session 9, The Product Mentor) [Paired with Mentor, Andrew Hsu]. I discovered that I must research and understand the entire system and process, problem solve with my team, and share lessons learned. After researching the problem with my team, we came up with a solution.

Research Software 153

Research Software Product Management Product Manager Systems Review 153

Userpilot

APRIL 17, 2024

Want to understand what customers think and how they behave in your product ? These tools are perfect for providing valuable customer insights to make product improvements and optimize your customer experience. Businesses collect customer insights through data monitoring, surveys , interviews, support interactions , and social media.

Data Visualization 80

Data Visualization Analytic Tools Feedback Software Reporting Tools 80

Mironov Consulting

DECEMBER 29, 2022

 But when I do product due diligence for SaaS-focused PE/VC firms, it's the very first thing I look at.  Let’s What do I mean by software product vs software services ?  A  But growing your top line may still be much more efficient with a repeatable product model.]

Reporting Tools 111

Reporting Tools Data Visualization Software Review Technical Review 111

The Product Coalition

JUNE 26, 2023

Industries such as high tech, banking, pharmaceuticals and medical products, education and telecommunications, healthcare, and insurance stand to gain immensely. Therefore, it’s time for enterprises to take the plunge and begin transforming their productivity landscape with the latest generative AI tools. Why Accelerate Now?

Generative AI 109

Generative AI Customer Communications Technical Review Reporting Tools 109

Userpilot

MAY 26, 2024

Our review presents a variety of analytics platforms, from privacy-focused to feature-rich, ensuring you’ll find the right tool that respects user data, integrates easily, and scales with your SaaS business. Segmentation and Targeting : Userpilot enables advanced user segmentation based on demographics, product usage, and feedback scores.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Usersnap

MARCH 19, 2019

As a product manager or a SaaS company owner, what is your main drive in building new products? Do you consider customer feedback? Should the Voice of Customer influence product development? You may have realized how customer feedback has become a huge focus in recent years.

User Testing 76

User Testing Feedback Software Data Visualization Research Software 76

Mind the Product

JULY 24, 2019

In the fifth year of #mtpcon San Francisco, 1,700 product people came together to celebrate our craft and learn from each other. Here is a look at what we learned from this year’s line-up of speakers: Product Challenges are Universal. Banish Your Inner Critic. Before we can understand our customers, we have to understand ourselves.

Research Software 96

Research Software Feedback Software User Testing Product Research 96

The Product Coalition

NOVEMBER 23, 2021

Establishing an Amazon brand has multiple advantages over selling other people’s products. Step One: Do Niche and Product Research When selling products, it is important to have a complete plan of action. This full guide will inform you of the exact steps you need to take for product research.

Branding 134

Branding Data Visualization Analytic Tools Reporting Tools 134

Modus Create

JUNE 20, 2023

We‘ve identified six digital product development trends gaining traction among enterprises across industries and markets. These trends are based on feedback from our projects with several global 2000 enterprises and reinforced by a prominent uptick in Google Trends (which tracks what people search for over a period of time).

Feedback Software 98

Feedback Software Reporting Tools Development Technical Review 98

Intercom, Inc.

FEBRUARY 14, 2018

A couple of weeks ago myself and some of my team sat down to talk about how we could attract some of the best people around to join our Product team. If you’re a product person, then you’re one of us, we understand you. Our VP Product worked as a PM, a Designer and a Researcher in his career. At Intercom.

Product Research 188

Product Research User Testing Research Software Feedback Software 188

Split

JULY 27, 2023

Feature toggle solutions are becoming increasingly popular among developers and product teams. They enable rapid deployment of features, testing in production environments, and easy rollback or disablement when needed.

Feedback Software 52

Feedback Software Software Review Systems Review Technical Review 52

freshtrax

APRIL 19, 2021

But in the last few years, there has been an uptick in the usage of credit cards as the Japanese get more comfortable with the idea of cashless payment methods and COVID-19 sped up a shift to purchasing products online. ” To find that out, we gathered research from multiple sources such as NaviNavi-Hoken and Dentsu.

Research Software 119

Research Software Technical Review Software Review Product Research 119

UX Planet

JANUARY 22, 2024

Avoid pairing red and green due to potential visibility issues. Nielsen’s research reveals that users rarely read word by word; instead, they scan pages. Doherty Threshold: Feedback within 400ms enhances productivity. Minimize system response times, incorporating progress bars and animations to make waits tolerable.

Customer Experience 75

Customer Experience User Testing Research Software Customer Feedback 75

The Product Guy

MAY 7, 2020

Guest Post by: Vivek Karna (Mentee, Session 11, The Product Mentor) [Paired with Mentor, John Masterson]. As I strive towards becoming a product leader, I wanted to understand the best practises in product management and in the process develop my own product philosophy. . Introduction. Understanding the Role Definition.

Technical Review 159

Technical Review Research Software Onboarding KPIs Product Management 159

The Product Coalition

AUGUST 29, 2022

For example, Amazon provides an API for third parties to build their own applications using Amazon products, fulfilment information, feeds, reviews and more. In insurance, CoverGenius provides an API for the likes of Skyscanner and Ryanair to sign up customers onto their insurance products.

Banking 119

Banking Technical Review User Testing Systems Review 119

Alchemer Mobile

MARCH 18, 2021

There was a 50% year-over-year increase in the number of surveys sent, with an average response rate of 16% (industry average for survey response rates is 1%). Simply giving customers the choice to opt into or out of surveys resulted in survey response rates of 60%. Brands shifted focus to improving long-term retention.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

ProductPlan

MARCH 18, 2022

For this reason, product teams need to develop a process for idea management. But grappling with the influx of ideas and instituting a system to handle them is essential because they sometimes have much to offer, even if it’s not right at the moment. Why Should Product Management Take the Lead on Idea Management?

Idea Management 97

Idea Management Feedback Software Systems Review User Testing 97

Intercom, Inc.

MARCH 29, 2022

We were joined by more than 2,500 customers, partners, and others who wanted to learn more about our product, goals, and the path ahead. Paul Adams shared three incredible new products that will take your Intercom experience to the next level: Surveys, Switch, and our next-generation Inbox.

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118

Modus Create

MAY 31, 2021

In the last article, “ How to Effectively Implement API Testing ,” we learned about the API implementation concepts and their best practices. This article focuses on the practical challenges we faced while testing APIs and their best possible solutions. Initial Setup of API Testing Automation. Test Coverage.

Reporting Tools 52

Reporting Tools User Testing Product Research Testing 52

Intercom, Inc.

JANUARY 21, 2020

The results shows us the value of taking a principled approach to writing text for mobile apps – because product design is still all about the words. Lots of social stuff, banking, travel, local services, fitness, cooking, more than a few games, even apps made by governments. Mobile apps dominate our digital experiences.

Research Software 291

Research Software User Testing Data Visualization Customer Experience 291

Mironov Consulting

JUNE 28, 2018

I’m often asked by B2C product managers how B2B companies are different, or about switching between the two. Here are some thoughts on company-wide structural differences and how we product managers get our work done. It’s a more precise, if less emotional, version of a May talk for Lean Product/UX SV meetup.

Enterprise 105

Enterprise User Testing Data Visualization Product Research 105

Usersnap

MAY 17, 2023

Website annotation tools can enhance collaboration and communication among online communities and provide valuable insights and suggestions for web developers, product managers and content creators. In this article will review the best tools in 2023 based on their features, usability, pricing, and customer reviews.

Feedback Software 52

Feedback Software Research Software Data Visualization Reporting Tools 52

The Product Coalition

OCTOBER 19, 2020

Companies will see higher productivity, as dedicated teams will work on assigned projects and in-house teams have reduced workloads. Their list of services spans mobile apps and web development, Salesforce CMS solutions, digital marketing, IoT and AI, and testing and quality analysis. How to hire a remote development team?

Research Software 89

Research Software Technical Review Development User Testing 89

Userpilot

SEPTEMBER 14, 2022

Their UX designers and product marketers spend time finding and exploiting loops where dark patterns can fit perfectly in the customer journey. A bitter tweet or negative review from an angry user is all that’s needed to tarnish your reputation and discourage prospects. How do they do it? Hidden costs. How to avoid it?

Customer Experience 94

Customer Experience User Testing Banking Technical Review 94