The Product Coalition

JUNE 17, 2019

David Gledhill , DBS Bank Chief Information Officer. Bank customers’ requests are rapidly changing. Today, people want to be able to manage their finances entirely online, a feature not every bank is currently able to provide. Among them are N26 in Germany, Nubank in Brazil, Revolut in the UK and Tinkoff Bank in Russia.

Banking 93

Banking Development Team Review Software Review Technical Review 93

Modus Create

OCTOBER 6, 2020

I have a confession to make: as a growth-oriented product manager, I tend to gravitate towards A/B testing whenever I can. A/B testing lets us see what customers actually do rather than what they say – which can be a pitfall when using other research methods. When to Use A/B Testing. I’m admittedly biased.

User Testing 96

User Testing Product Research Testing Customer Experience 96

Userpilot

JUNE 20, 2023

Why is product idea validation important? As a product manager, how can you effectively validate ideas and build a successful product that delights users? TL;DR Product idea validation is a process during which product teams test and tweak the product concept to ensure it satisfies a real market need.

User Testing 85

User Testing Product Research Feedback Software Customer Feedback 85

The Product Coalition

APRIL 8, 2020

According to Jenny Björkman, UX Lead at Sustainably The cost implications of doing user experience (UX) design without a testing phase can put the future of any company at risk. imagine the cost savings had they included a UX research phase beforehand in their project plan. While they did fulfill the project mandate successfully?—?imagine

User Testing 78

User Testing Research Software Feedback Software Product Research 78

The Product Coalition

JULY 24, 2020

Check out more insightful sketches by Jono Hey on sketchplanations.com This article is part of a wider guide on how to establish a product discovery framework in your organization. It took a few years until the team felt the market for this product was mature enough. How price-sensitive are customers for this type of product?

Product Research 78

Product Research User Testing Data Visualization Customer Feedback 78

Userpilot

SEPTEMBER 11, 2023

What do you need to successfully navigate the different product launch phases? What will it take to turn your product into a bonafide growth engine ? TL;DR A product launch is a three-step plan (pre-launch, launch, and post-launch) to successfully bring a new product to market. What is a product launch?

Product launches 99

Product launches Product Research Data Visualization Research Software 99

The Product Coalition

JANUARY 21, 2020

such as brand-new recommendation on Facebook and also Google, classifying spam e-mails on Gmail, product referrals on Amazon.com or Netflix, or Residence worth forecasting on Zillow, chatbots, trips or resort rate forecasting on Hopper or Google Trips. Banks manage a great deal of data day in and day out?—?client

Banking 78

Banking Data Visualization Research Software Artificial Inteligence 78

Mixpanel

AUGUST 18, 2021

So, how do you evaluate your A/B testing toolkit to make sure you’re collecting the information you need to deliver delightful digital experiences while protecting customer data? More and more people are going online to accomplish everyday goals—things like banking, grocery shopping, and connecting with friends and family.

User Testing 65

User Testing Data Visualization Analytic Tools Product Research 65

Mind the Product

JULY 29, 2019

Traditionally, the banking industry has been slow to innovate. In this ProductTank London talk Megan Caywood, then Chief Platform Officer at Starling Bank, explains how the bank has challenged the status quo by introducing a current account that is entirely digital and tailored to the smartphone generation.

Banking 70

Banking User Testing User Friction Differentiation 70

Userzoom

JUNE 9, 2020

I’m in the unusual position of seeing directly (and indirectly) how hundreds of businesses’ digital departments across different industries have reacted to COVID-19, through my role as a UX research partner at UserZoom. Ugly research practices are rearing their heads. Image by Nick Bolton.

User Testing 121

User Testing Product Research Research Software UX 121

UX Studio: Product Management

JUNE 29, 2021

Recently, one of these topics was to communicate research insights in a better way. . That is why in this blog post we gathered our learnings about how to communicate research results better. We will also focus on methods of continuous dissemination of research insights. We like to think of a digital product as a living thing.

Data Visualization 122

Data Visualization User Testing Research Software Customer Feedback 122

UX Studio: Product Management

NOVEMBER 24, 2020

As a leading product design company with over 10 years of field experience, we share our list of top product design companies to look at in 2021. It contains everything you need to know to evaluate, compare, and pick the most suitable product design partner for your business. What you can do to improve your product’s design.

Product Research 115

Product Research Research Software Software Review Technical Review 115

Amir Rozenberg

MAY 4, 2018

Voice interfaces can make commutes more productive, let you quickly find a TV show, or find great recipes without having to juggle a keyboard and mouse with messy chocolate fingers. Ally Bank, for example, already offers a set of “Alexa skills”, including balance checking, money transfers, recent transactions, etc.

User Testing 67

User Testing Product Research Testing Banking 67

Modus Create

MAY 31, 2021

In the last article, “ How to Effectively Implement API Testing ,” we learned about the API implementation concepts and their best practices. This article focuses on the practical challenges we faced while testing APIs and their best possible solutions. Initial Setup of API Testing Automation. Test Coverage.

Reporting Tools 52

Reporting Tools User Testing Product Research Testing 52

Mind the Product

AUGUST 9, 2019

In this keynote from #mtpcon San Francisco, Michael Sippey, VP of Product at Medium, shares some insights on how to think big and create clarity and focus for product management teams to unleash their full potential. It means the engineers, designers, marketing and executives are equally confused about their product.

Product Research 137

Product Research Product Management Product Manager Feedback Software 137

Alchemer Mobile

JUNE 12, 2019

Another challenge comes with the unique loyalty customers feel towards their financial institutions and banks. You might see hundreds or thousands of new installs every day, but the true test of a quality app is how many of those customers become engaged and profitable? Increasing customer retention.

Feedback Software 199

Feedback Software Finance Reporting Tools Data Visualization 199

The Product Coalition

OCTOBER 3, 2023

Dedicate your time to research and analysis of the market and competitors, which will help you have a better understanding of concepts. Product testing You must verify the wallet’s functionality, usability, smart contract functioning, workload, meeting the specifications etc. Don’t delay any further!

User Testing 112

User Testing Research Software Feedback Software Customer Feedback 112

UX Studio

FEBRUARY 6, 2019

Learning how to get continuous feedback on your product and taking the design process to the next level requires conscious product decisions. UX Research is one of the most essential part of this process. Learn the basics of UX Research. Learn the basics of UX Research. Why is this training special?

Product Research 77

Product Research Research Software UX Feedback Software 77

The Product Coalition

NOVEMBER 26, 2019

Managers and product managers are often frustrated by the apparent lack of care the development team is showing for the needs of the business. When a long-awaited product or feature finally launches, it often comes well short of the needs. For many organizations the solution is product management. The bigger context?—?users,

Onboarding KPIs 78

Onboarding KPIs Product Research Agile User Testing 78

Userpilot

OCTOBER 4, 2022

What are the key differences in how they adopt products? Which of them are most useful for product managers of early products? The adopter categories divide consumers into groups depending on their readiness to use new products or innovations. They are happy to test the product and provide feedback.

Feedback Software 91

Feedback Software User Testing Product Research Customer Feedback 91

Usersnap

OCTOBER 12, 2021

76% of all bank interactions are online nowadays, create remarkable digital customer experience are not just buzzwords. And George Labs is the digital banking business unit of Erste Group. The energy of the team is fueled by curiosity: how to make a banking app welcoming? Customer feedback during beta vs. production.

User Testing 121

User Testing Feedback Software Customer Feedback Customer Experience 121

Roman Pichler

MARCH 14, 2017

As you may know, the product owner originated from Scrum, where the role is responsible for maximising the value the product creates. This sounds like a text-book product management responsibility to me. Additionally, some approaches like SAFe employ a separate product manager and product owner role.

Product Management 257

Product Management Product Manager Research Software Product Research 257

Alchemer Mobile

MAY 7, 2020

Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. Core mobile in-app feedback tools & solutions. mParticle is the customer data platform for brands leading the CX revolution.

Feedback Software 147

Feedback Software Analytic Tools Reporting Tools Data Visualization 147

The Product Coalition

APRIL 17, 2023

The ability of generative AI models to adapt to diverse requirements is one of the factors that makes them so powerful and useful in various applications, from creating art and music to creating realistic simulations for scientific research. How to build a generative AI solution?

Generative AI 120

Generative AI Feedback Software Research Software User Testing 120

The Product Coalition

FEBRUARY 27, 2021

Product design is one of the main differentiators in the digital competition. Great digital product design must be functional and convenient, first of all. A human-oriented product should address the target user’s critical problems and provide inclusive, user-friendly solutions.

Research Software 89

Research Software Analytic Tools UX User Testing 89

The Product Coalition

JUNE 22, 2023

Or what if you wanted to check the status of your white labeled credit card not with the issuing bank, but with the label? This can be handled by partnering with back end institutions that are structurally adept at security, particularly across regulatory environments, i.e., banks and other large financial institutions.

Finance 109

Finance Banking User Testing Onboarding KPIs 109

Mironov Consulting

DECEMBER 17, 2023

  The upside (for the sales team) is huge, and the cost (for product/engineering/support) is diffuse.    This is a fundamental but entirely wrong assumption of project-based software staffing : that once it’s tested and delivered and installed, we can wash our hands of this thing and move onto the next thing.

Customer Communications 117

Customer Communications Reporting Tools Artificial Inteligence User Testing 117

Userpilot

AUGUST 6, 2023

That is why companies use in-product communication , email newsletters, support calls, live chats, and social media channels to ensure that customers get a seamless experience. Segmentation and split-testing are two best practices that can help you improve the omnichannel experience for your customers.

Customer Experience 77

Customer Experience User Testing Customer Feedback Feedback Software 77

Modus Create

FEBRUARY 20, 2024

A few months ago, I joined Arman Eshraghi (CEO and founder of Qrvey , provider of embedded analytics for SaaS applications) on his podcast SaaS Scaled to share my experience launching SaaS products. You don’t need exorbitant sales and marketing spending to test the market. Below are a few main takeaways from my conversation with Arman.

Analytic Tools 59

Analytic Tools Customer Experience Marketing User Testing 59

Mixpanel

JANUARY 12, 2023

It’s a product unto itself. And just like a product process, you need data to create something great. From customer research to monitoring and iteration, good copywriting is rooted in data. Start with customer research. You wouldn’t build a product without doing customer research and validating your idea.

Data Visualization 116

Data Visualization User Testing Research Software Product Research 116

The Product Coalition

MAY 14, 2018

PingPong is a user research platform to easily find and schedule people from all over the world for user interviews and testing. PingPong takes the pain out of user research by sourcing, recruiting, screening, scheduling, and simplifying other time-consuming administrative tasks. Tell me more about why you are building this?

User Testing 60

User Testing Research Software Product Research Customer Experience 60

Modus Create

SEPTEMBER 11, 2023

Although this isn’t viable if you want to have a lot of open-source projects and a community of contributors, it’s less of a concern for highly regulated customers such as banks and pharma companies. Shifting left on security Cybersecurity is now engrained in every part of product development and digital initiatives, even the user experience.

Enterprise 110

Enterprise Reporting Tools Research Software User Testing 110

Mind the Product

JUNE 11, 2019

When we started building our web product, our plan was pretty simple: “Just build the same features as our mobile app but make it work on bigger screens.” . So unlike shopping or banking, there isn’t yet a strong set of user preconceptions about the digital experience. To test our hypotheses, we conducted user research.

User Testing 125

User Testing Customer Experience Product Research Banking 125

UX Planet

DECEMBER 15, 2023

This requires understanding users’ needs and desires, and then using storytelling to address those desires in a creative way that crafts a deeper connection between the users and the digital product or service. That is because users who are emotionally engaged with a digital product are more likely to become repeat visitors.

UX 95

UX Research Software Customer Experience Product Research 95

Product Management University

MAY 24, 2021

Your product management maturity model isn’t so much about what your team can do. But if customer value is always the end game, make quantifiable customer outcomes the driving force in your product management maturity model and the path becomes shorter, faster and easier to measure. Here’s the simple way to break it down.

User Testing 246

User Testing Customer Experience Product Management Product Manager 246

Userpilot

APRIL 4, 2024

Whether you want to boost user activation or improve product adoption, maximizing product engagement is crucial. It’s the key to retaining active users and helping them generate maximum value from your SaaS product. But here’s the thing—product engagement can mean different things for various products.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

The Product Coalition

APRIL 7, 2021

Probably, you look for a research-based recommendation of a reliable app development service provider too. After investigating the top mobile app development companies on Clutch and The Manifest, as well as researching their service offering and client feedback, we have compiled this list of the industry leaders in Poland.

Research Software 114

Research Software Feedback Software Artificial Inteligence User Testing 114