Mironov Consulting

DECEMBER 29, 2022

Almost every week, I have a conversation with executives at B2B software companies who don’t see a bright-line distinction between software license revenue and customization/implementation revenue.  Or What do I mean by software product vs software services ?  A  A very big difference.

Reporting Tools 111

Reporting Tools Data Visualization Software Review Technical Review 111

The Product Coalition

SEPTEMBER 2, 2021

Source: Executium on Unsplash During these tough economic times, many financial innovations were born as the crisis demanded shifts in current business strategies and consumer journeys. These fintech companies and startups have earned a spot on this list due to their impressive technology and socially conscious approaches to finance.

Analytic Tools 97

Analytic Tools Artificial Inteligence Data Visualization Startups 97

The Product Coalition

JULY 8, 2021

Customer service and insights Current financial systems have a lot of gaps in customer service. Innovation-thinking banks and fintech startups use natural language processing to augment intelligent chatbots into the customer experience. The bank uses NLP to automate the process of reviewing large amounts of legal documents.

Data Visualization 151

Data Visualization Reporting Tools Analytic Tools Banking 151

UX Planet

FEBRUARY 1, 2024

It will integrate live shopping updates, investment tracking, credit and debit card transactions from multiple banks, bill management, goals tracking, insurance and loan details, tax calculations, and insights on optimising savings. Bank-level security for user data. Integration with bank accounts for seamless expense tracking.

Analytic Tools 87

Analytic Tools Data Visualization Research Software Reporting Tools 87

Split

JULY 27, 2023

But what is the best option for your project: a homegrown feature toggle solution or a software-as-a-service (SaaS) feature toggle? For enterprises, feature toggles provide a way to continuously deliver new features while maintaining the stability of existing code. Another advantage is cost savings.

Feedback Software 52

Feedback Software Software Review Systems Review Technical Review 52

Userpilot

APRIL 17, 2024

Mixpanel provides insights into customer journeys to help businesses refine product-market fit and drive growth through data-driven strategies. This allows for more targeted marketing and product development strategies. Integration benefits are huge, allowing you to connect with other tools and systems you already use.

Data Visualization 103

Data Visualization Analytic Tools Feedback Software Reporting Tools 103

The Product Coalition

DECEMBER 14, 2019

The market is saturated with hundreds of FinTech software development companies, so it can be challenging to choose the one that best fits your business. Are you looking for the best FinTech developer to build a robust payment app, personal accounting app, or banking application?

Analytic Tools 79

Analytic Tools Research Software Software Developers Software Development 79

Mironov Consulting

APRIL 15, 2023

In my experience, there’s usually a fundamental misalignment between two broad groups at software companies – especially B2B/enterprise companies — that I’ve been thinking/writing for a while.  One  But if we see this as a systemic problem, it can be less about individuals.  More

Software Review 124

Software Review Customer Experience User Testing Technical Review 124

Userpilot

OCTOBER 4, 2022

Growth loops are a compounding growth strategy where the user fuels future growth by reinvesting their outputs into new inputs for the next growth cycle. It’s a linear, top-down approach, whereas growth loops are closed-loop systems where the process generates new inputs by design. Let’s get started. What are growth loops?

Customer Experience 98

Customer Experience User Testing Onboarding KPIs Software Review 98

Userpilot

JUNE 28, 2021

Is your customer engagement marketing strategy bringing in expected results? If executed well, a consumer engagement marketing strategy not only increases your revenue but also maximizes the customer lifetime value. 6 customer engagement marketing strategies for SaaS. 6 customer engagement marketing strategies for SaaS.

Feedback Software 105

Feedback Software Analytic Tools User Testing Customer Feedback 105

The Product Coalition

NOVEMBER 23, 2021

Products under 200 reviews. Here are a few things worth looking for: Stick with niches that have less than three hundred reviews. Connect a current bank account that will enable you to receive regular deposits and make payments. In this case, you will need access to your bank’s routing number and your own account number.

Branding 134

Branding Data Visualization Analytic Tools Reporting Tools 134

The Product Coalition

JUNE 21, 2021

A practical look at how and why software designers can ensure digital services can be used by everyone. Many worked from home on tasks ranging from organising team activities via Slack, analysing data and collaborating on documents via Google Docs, to discussing strategies via Microsoft Teams and coaching clients via Zoom.

Research Software 155

Research Software Data Visualization Software Review Technical Review 155

Sachin Rekhi

JUNE 1, 2017

This overall strategy of balancing exploration to gather new information and exploitation to reap the highest known rewards applies well beyond this theoretical gambler problem but also is the essence of the strategy I've employed to navigate my own career and find my passion/skill/opportunity fit.

Technical Review 109

Technical Review Software Review Research Software Reporting Tools 109

Userpilot

JUNE 14, 2021

Are you looking to build a solid marketing automation strategy and don’t know where to start? In this article, I’ll cover what marketing automation is, how to set up an effective strategy for it, and go over some examples of how to use marketing automation at each stage of the user journey to drive product growth.

Feedback Software 52

Feedback Software Analytic Tools Strategy Marketing 52

Product Talk

DECEMBER 7, 2022

If you work on software that your internal colleagues use (e.g. call center software used by internal customer representatives or inventory systems used by your colleagues), then your customers are your colleagues who use that software. The goal is for your team to talk to the people who are using your software.

User Testing 197

User Testing Reporting Tools Customer Experience Research Software 197

Userpilot

MARCH 14, 2023

Or is there a better user onboarding software that’ll get the job done seamlessly? Choosing the right software is a challenging decision. This article compares each tool’s features, pros and cons, reviews, and pricing so you can confidently decide which tool is best suited for your business needs.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

The Product Coalition

FEBRUARY 26, 2021

It is not just an indisputable innovation factory but a “ cash flow machine ” that has piled up more than 200 bln dollars on bank accounts and can run the business without selling a single iPhone for a year. To understand what stands behind Apple’s strategy, you should dip a little bit deeper into its revenue breakdown.

Customer Experience 101

Customer Experience Technical Review Systems Review Software Review 101

Userpilot

JANUARY 11, 2024

For example, financial institutions like Mercury, which offers banking services to startups, need to know which company they will be serving. As part of your onboarding strategies, automation helps customers get information on demand, eliminating friction. And you can do all these without writing any code.

Onboarding KPIs 105

Onboarding KPIs Customer Experience Feedback Software User Testing 105

The Product Coalition

NOVEMBER 26, 2019

Departmental goals and incentives further push developers towards building robust, scalable, elegant software. QA, but it didn’t fix the planning waterfall : Strategy? Many product managers I speak with know full well that the system is broken and wasteful, but feel powerless to change it. Development ? The bigger context?—?users,

Onboarding KPIs 78

Onboarding KPIs Product Research Agile User Testing 78

Modus Create

JUNE 16, 2022

In 2018, only one in four banks had a strategy to move to the cloud , according to Accenture. Financial companies want to meet the expectations of today’s consumers with technological advances, even beyond online banking. Due to their scale, cloud adoption leads to significant cost savings for financial firms.

Reporting Tools 52

Reporting Tools Technical Review Data Visualization Banking 52

eG Innovations

APRIL 12, 2022

A payment gateway is a third-party software service that securely sends payment information (such as credit card details) typically from the checkout page of a website to the credit card payment networks for processing and returns the response from the payment networks back to the website. Payment gateways are complex systems.

Reporting Tools 52

Reporting Tools Data Visualization Research Software Customer Experience 52

eG Innovations

APRIL 12, 2022

A payment gateway is a third-party software service that securely sends payment information (such as credit card details) typically from the checkout page of a website to the credit card payment networks for processing and returns the response from the payment networks back to the website. Payment gateways are complex systems.

Reporting Tools 52

Reporting Tools Data Visualization Research Software Customer Experience 52

UX Planet

FEBRUARY 13, 2024

Bertrand Russell Think about a company deciding whether to build banking software in-house or use an experienced and existing third party to build and manage their banking app. In-house might also be inflexible , think about how long corporations keep legacy software running. It’s your responsibility now to change it.

Research Software 66

Research Software Customer Experience User Testing Systems Review 66

The Product Coalition

NOVEMBER 19, 2020

Strategies for switching into a product management role when you don’t fit the cookie cutter qualifications. But, if one is systemic and patient in their search, making a successful switch is very achievable. I realized this only as my friend and I talked through strategies he might try. How do these people get into product?

Technical Review 156

Technical Review Product Management Product Manager Research Software 156

Userpilot

SEPTEMBER 14, 2022

A bitter tweet or negative review from an angry user is all that’s needed to tarnish your reputation and discourage prospects. You get on a website, review their product, and decide it’s what your team needs. But now you’ve gotten so invested in the software that you consider paying the extra costs. Hidden costs.

Customer Experience 98

Customer Experience User Testing Banking Technical Review 98

Usersnap

MARCH 19, 2019

In this article you will find out why incorporating the voice of customers to your strategies can bring your business success. Many software and internet companies with great product ideas and rocket high initial growth rates have failed to achieve product/market fit. Inefficient feedback systems are what puts them off!

User Testing 76

User Testing Feedback Software Data Visualization Research Software 76

ProductPlan

SEPTEMBER 8, 2021

How did Amazon’s product strategy fare during the pandemic? Short answer: Amazon’s product strategy example lead the way). Amazon’s product strategy example has rewritten the book on convenience, easy access, and speed, and in doing so, embedded itself in the daily lives and routines of consumers. Britannica.com ).

Product Strategy 64

Product Strategy User Testing Strategy Technical Review 64

Reveal

AUGUST 24, 2022

Businesses of all industries and all sizes incorporate embedded analytics technologies and capabilities into their own software, SaaS platforms, Angular apps , or other apps because of the tremendous benefits that they get. Banking : Deliver great benefits to customers and employees alike. Reveal Embedded Analytics.

Data Visualization 98

Data Visualization Embedded Analytics Analytic Tools Telecommunications 98

The Product Coalition

JANUARY 11, 2021

The entire system had to coordinate the drinks preparation and delivery process, ensuring the required speed. All that time, we created and tested software, purchased equipment and inventory, hired employees. And together, we determined the product and business strategies. Then we finally came up with the best solution.

Feedback Software 89

Feedback Software User Testing Customer Experience Systems Review 89

Mind the Product

SEPTEMBER 29, 2017

Unfortunately, their strategy was not translated to the marketing of the product and it totally underrepresented the advances they had made – due to a lack of communication between the design, development and marketing teams. These weeks have been successfully run everywhere from banks to airlines to charities.

Research Software 105

Research Software User Testing Airlines Software Review 105

eG Innovations

JULY 26, 2022

The SRE (site reliability engineering) movement is helping craft modern digital systems that are engineered for resilience to failures. A solid grounding on the why, what, and how of real user monitoring can help you make informed decisions on your digital monitoring strategy. Failures are a fact of life. Signals #1, #2 and #3 (i.e.

Data Visualization 64

Data Visualization Reporting Tools Analytic Tools Customer Experience 64

Modus Create

MARCH 16, 2020

Without a clear idea on what will happen next, it’s important to take an introspective look at your company and understand the implications of COVID-19 for businesses, so that you can design strategies to mitigate those risks. This creates a perfect storm for companies with limited liquidity.

Systems Review 52

Systems Review Data Visualization Reporting Tools Technical Review 52

Userpilot

AUGUST 18, 2022

Customer advocacy is a powerful force for driving business growth without breaking the bank. In this article, we go over how to drive customer advocacy and also include strategies to improve customer retention and loyalty. Before jumping in with your customer advocacy strategy, you have to start with data-driven customer research.

User Testing 98

User Testing Customer Experience Customer Feedback Feedback Software 98

Userpilot

FEBRUARY 9, 2022

Build your new user onboarding experience flows with Userpilot, a no-code product adoption tool. Say your product is project management software. In this case, an Aha Moment might be when it suddenly hits the customer emotionally that using the software is going to keep their projects much more organized. That’s right!

Analytic Tools 98

Analytic Tools Research Software Onboarding KPIs Customer Experience 98

Intercom, Inc.

JANUARY 5, 2023

By determining these costs, you can draw useful insights for strategies to tackle them. It’s a business tax software company called Xero. I want to learn about whether this new release is really going to help me and if it’s compatible with the system I have.” Getting rid of friction.

Customer Experience 138

Customer Experience Customer Feedback Feedback Software User Testing 138

Business of Software Conference

OCTOBER 11, 2023

As usual, you really had to be there but here are the Sigmacorn notes… 9:00 Mark Littlewood: Opening remarks Welcome to BoS!

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

Mironov Consulting

FEBRUARY 27, 2023

 Imagine that we’re an MRP software company with thousands of manufacturing and logistics customers, mostly running our older on-premise application.  We’ve  In a sales-led enterprise software company, this is a very difficult negotiation… worth having before we commit a migration to the Board.  If

Technical Review 69

Technical Review Customer Experience Software Review Data Visualization 69