Userpilot

JULY 9, 2021

Product-Led Onboarding by Ramli John and Wes Bush is a new book about how to implement user onboarding for the ultimate customer retention. The Elements of User Onboarding by Samuel Hulick is a practical guide on how to build an effective user onboarding experience for users. Recruiting users for discovery interviews.

Books 98

Books Research Software Feedback Software Analytic Tools 98

Userpilot

JUNE 17, 2022

Such criteria could also be sources of adjacent features or product innovation to further solidify differentiation. The post How B2B Product Managers Can Align with Sales On The Product Roadmap appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog.

B2B 52

B2B Data Visualization Roadmap Product Research 52

Mironov Consulting

MAY 20, 2019

Good leaders encourage their product teams to correctly understanding user needs, make hard strategic choices, motivate cross-functional teams, and connecting price with value. It calls for adjacent – but different – skills and provides different psychic benefits. Increase your visibility. Boost your brand. Sound Byte.

Leadership 106

Leadership Product Research Customer Experience Customer Feedback 106

Userpilot

OCTOBER 1, 2021

All good onboarding involves segmenting users into distinct cohorts according to their individual JTBDs. Tooltips , checklists , and automated help ensure that users achieve their JTBD targets as efficiently as possible. Using your own brand colors will look professional and help keep users engaged. A cautionary tale, indeed.

Analytic Tools 115

Analytic Tools Feedback Software User Testing Data Visualization 115

Andrew Chen

JUNE 6, 2017

Examples: niche communities, sub reddits, mailing lists, offline, blogs, linkedin groups, facebook groups. Stage 1: Map the user lifecycle: What are all the other tools, apps, offline experiences that your users are also coming into contact with? Find out what your product is most adjacent to. Example: Slack going viral.

User Testing 88

User Testing Startups Feedback Software Customer Experience 88

Intercom, Inc.

AUGUST 15, 2019

And so I moved to specialize a bit more initially in information architecture and then user experience design and then product management. This is particularly interesting if you’re trying to move into a new market or an adjacent market and so forth. How well do you know the customers in your market or in the adjacent market?

UX 179

UX User Testing Weak Development Team Customer Experience 179

Oren Steinberg

JULY 13, 2018

Here are some examples I faced as CEO, entrepreneur, and advisor / mentor : A fintech growth-stage company with a growing albeit challenging business in one segment, has been presented the opportunity to bid on a small project of a leading global corporation in an adjacent segment that requires significant product changes.

Startups 40

Startups User Testing Feedback Software Finance 40

Intercom, Inc.

JANUARY 14, 2021

Other than the systems, you can set up a process where if there’s a customer conversation happening, other people can come and listen to it, whether it’s a user research session that product management or design team is running or a sales call, and people can listen and be part of it, or listen to the recordings. Rati: Perfect.

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

Sachin Rekhi

JANUARY 26, 2020

Key result examples: Increase weekly active users by 20% Achieve 20M activated users Launch the new feature by 7/31 Conduct 50 customer interviews. The most valuable key results measure meaningful user or business outcomes as opposed to simply the output of one's work. How do you expect this feature will impact users?

Customer Experience 205

Customer Experience User Testing Customer Feedback Weak Development Team 205

The Product Coalition

FEBRUARY 21, 2023

Engaging end users in the product development process has become a textbook truth, hailed as the surefire way to build solutions that solve real problems. Furthermore, even when we involve users, we often do it in a way that backfires, leading to confusion, scope creep, and missed opportunities.

User Testing 128

User Testing Customer Feedback Customer Experience Development 128

Sachin Rekhi

NOVEMBER 21, 2016

The Adjacent Role. One of the best ways to land your first product management role is to work with product managers inside of a tech firm in an adjacent role and then leverage that experience to parlay it into a product role at that firm. The key here is parlaying that adjacent role experience into a product role at the same employer.

Product Management 101

Product Management Product Manager Analytic Tools Data Visualization 101

ProductPlan

DECEMBER 15, 2020

Maybe your team has voted to try opening a new market or going after a new user persona. Action item: Develop user and buyer personas for your product at these dental practices. Here’s where you’ll want to upload your research on the Total Addressable Market for the new adjacent market, for example. Can we do it better?).

Roadmap 105

Roadmap Research Software User Testing Customer Feedback 105

Userpilot

NOVEMBER 11, 2020

So, if you occasionally get the User Journey mixed up with the User Experience … Or if you confuse Flywheels and Flows from time to time… Or even if you can’t tell your JTBDs from your TTFV and your AARRR … Then welcome to the Userpilot Product Adoption Dictionary! New User Onboarding Terminology. Activation.

Onboarding KPIs 126

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 126

Intercom, Inc.

NOVEMBER 30, 2022

So we got our blog posts and our Twitter threads, and even a few ropey TikToks. So you relent and next thing you know, your beautiful simple single product, single sign-up, single user flow now has “a step”, and guess what, the step worked! Typically we see PMs and product leaders as the main users. So the story continues.

Engineering 151

Engineering Research Software Onboarding KPIs Customer Experience 151

Intercom, Inc.

DECEMBER 16, 2021

Essentially, network effects describe how the value of a product or service depends on how many users engage with it – the more users engage, the more appealing it becomes. How do you solve the zero users conundrum? If it’s collaboration, whenever we win a user, we possibly win their whole sphere of influence as well.

Reporting Tools 138

Reporting Tools Customer Experience Books Startups 138

The Product Coalition

FEBRUARY 5, 2021

Idea To Invalidation In < 3 Months | Lena's blog How it all started Ever since I quit my full-time job in February 2020, I’ve kept an eye out for opportunities to work on new business ideas with other people. I was very vocal about this with my friends, acquaintances and mentors. I felt sad that I couldn’t help them get more business.

Research Software 140

Research Software Feedback Software User Testing Product Research 140

UX Studio

FEBRUARY 15, 2024

The Challenges faced, specifically about the detailed insights and learnings from the 50 user interviews conducted, discussing how this data helped shape the core design and functionalities across the app in a user-centric manner. So, being able to empathize with the user and look at the word from their perspective.

Research Software 62

Research Software Analytic Tools Transportation Feedback Software 62

The Product Coalition

FEBRUARY 12, 2019

There are plenty of research methods which help user perspectives to be integrated in a product vision. Rather than thinking through the idea you have of your own product (which is full of assumptions); you unpack user activities and seek to move towards adjacent value generating ideas. Your users are your best partners!

Agile 61

Agile User Testing Development Analytic Tools 61

ProductPlan

DECEMBER 15, 2020

Maybe your team has voted to try opening a new market or going after a new user persona. Action item: Develop user and buyer personas for your product at these dental practices. Here’s where you’ll want to upload your research on the Total Addressable Market for the new adjacent market, for example. Can we do it better?).

Roadmap 40

Roadmap Research Software User Testing Customer Feedback 40

Userpilot

JULY 13, 2021

The UI of your SaaS needs to leave a lasting impression on your users, which is why we’ve compiled a list of 11 top UI designers for you. UI design is a subset of UX and a UI designer is responsible for designing the visual experience of a digital product for users. But that won’t happen to you with these recommendations.

Research Software 98

Research Software Feedback Software Data Visualization Reporting Tools 98

Revulytics

OCTOBER 9, 2019

In these blog posts, we ask the presenters to share their insights - we encourage you to watch the full on-demand webinars for even more details. It’s dangerous to try to capture an adjacent market segment if you don’t quite have your product management fit right in the segment you started with.

Data Visualization 75

Data Visualization Analytic Tools Feedback Software User Testing 75

Brian Balfour

JUNE 20, 2017

Preface by Brian Balfour: I rarely accept guest posts on this blog, but this opportunity was too good to pass up. Patreon is a platform that allows people who make things -- everything from music to blog posts to journalism to comics -- to to run a membership business for their fans. My immediate response, holy f*ing YES!!!!

Research Software 84

Research Software Onboarding KPIs User Testing Customer Experience 84

Andrew Chen

JANUARY 31, 2018

This means that often when a niche marketplace works, it can grow into adjacent niches quickly. 10 years of professional blogging – what I’ve learned. 10 years of professional blogging – what I’ve learned. New data shows losing 80% of mobile users is normal, and why the best apps do better. More to come on this topic!

Books 67

Books Data Visualization Startups Entertainment 67

Andrew Chen

MAY 28, 2019

Simply put, podcasts are digital audio files that users can download — or in some applications, stream — and listen to. To listen to a podcast, a user adds the RSS feed to their podcast client (such as Apple Podcasts, Spotify, etc.), The lion’s share of podcast listening happens at home, followed by taking place in a vehicle.

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93

Andrew Chen

MAY 28, 2019

Simply put, podcasts are digital audio files that users can download — or in some applications, stream — and listen to. To listen to a podcast, a user adds the RSS feed to their podcast client (such as Apple Podcasts, Spotify, etc.), The lion’s share of podcast listening happens at home, followed by taking place in a vehicle.

Analytic Tools 40

Analytic Tools Research Software Feedback Software User Testing 40