Userpilot

MAY 22, 2023

Tracking cross-platform analytics is essential for product teams to see a complete view of customer behavior. TL;DR Cross-platform analytics is the activity of tracking and analyzing user behavior across multiple platforms or devices. Tools like Google Analytics or Amplitude allow you to track user behavior across all platforms.

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Userpilot

JULY 31, 2023

If so, you’re in the right place, as this article discusses 15 tools that are excellent alternatives to Intercom and will help you optimize customer service processes and deliver outstanding self-service support. Help Scout is a customer service software offering shared inboxes, live chat, and in-app messaging.

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The Product Coalition

APRIL 25, 2022

No product tool or template can save you if you’re not killing it in these three areas. That’s why we’ve listed 12 tools that the best product managers use to do their jobs better? and not the best product management tools. Product managers (PMs) are ninjas of aligning people, management, and processes.

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Userpilot

NOVEMBER 20, 2023

As the name implies, HubSpot is a marketing hub for everything that you do. Those who have already used product analytics software can imagine why a marketing hub for all your pages would be even more in-depth and complex. HubSpot offers a 30-day free trial so you can test out its marketing software before committing to a paid plan.

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Usersnap

JULY 17, 2020

As a business, we’re regularly trying new products and tools to help us with our software development. Especially when building customer-centric products, the software text matters. Providing software in our customer’s native language impacts the user experience a lot. A big time saver for many teams.

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Userpilot

MAY 30, 2024

Eric Ries is a name synonymous with innovation and startup success. After studying at Yale University, Eric began his career as a Senior Software Engineer at There.com. This book offers practical insights, stories, and tools for organizations navigating modern business challenges. Product usage dashboard in Userpilot.

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Userpilot

FEBRUARY 20, 2023

We also have a quick look at Userpilot as an alternative for each of the tools. Product analytics tools empower teams to make informed decisions on how to add more value and offer a better user experience. Pendo is a product adoption platform famous for high-quality analytics solutions. Pendo Dashboard.

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Usersnap

JULY 3, 2023

If you’re new to the bug tracking system, issue management or web development in general, you might wonder what a bug report is. In this blog post, we will be answering this question from different viewpoints. We did cover a lot of topics in the area of bug reporting. But we need a bug report definition or meaning!

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Userpilot

JUNE 26, 2023

How to create customer feedback systems to gain insights into user needs ? TL;DR Customer feedback systems are frameworks for collecting, organizing, and analyzing customer feedback for actionable insights. For example, you can improve user experience with in-app guidance , enhance the customer support system, or release new features.

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Userpilot

NOVEMBER 1, 2022

Personalized customer service is a secret ingredient for improving customer engagement , retention, and loyalty. In this article, we’ll cover: What personalized customer service is and why it’s beneficial in SaaS. 7+ customer service personalization strategies. Address customers by name.

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eG Innovations

MARCH 15, 2022

In this blog post, I follow on from my previous blog on AWS CloudWatch Part 1 of 2 to explore how you can go beyond basic agentless CloudWatch monitoring by deploying the CloudWatch agent and some of the key information and planning you need to do this. Same metrics have different name and syntax across OS (Win, Linux, AIX, etc.).

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eG Innovations

JULY 2, 2021

John Worthington (Director – Customer Success, eG Innovations) and Richard Faulkner (Enterprise Solutions Architect, Conversant Group) presented on the topic: “ End-to-End monitoring for your Citrix infrastructures with a single pane of glass “. Is eG Enterprise an on-premises or a cloud solution?

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eG Innovations

MARCH 31, 2022

The majority of monitoring and management solutions used in enterprises provide their customers with APIs (Application Programming Interfaces) and a CLI to facilitate DevOps type workflows. So, for those new to eG, today’s blog is a quick overview. Integration and consolidation with asset/configuration tracking systems.

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Userpilot

NOVEMBER 22, 2023

This article discusses how the HubSpot customer journey analytics reporting tool can help you attract customers and accurately walk them through every step of the customer journey. TL;DR HubSpot customer journey analytics is a powerful data-led tool that drives improved decision-making and conversions.

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Userpilot

JULY 12, 2021

Data is the engine for SaaS, but without data analytics tools , your SaaS team will not be able to make sense of the data. The right set of SaaS analytics tools can help you generate actionable insights that fuel strategic decisions. But how do you ensure you’re picking the right tools?

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Userpilot

NOVEMBER 2, 2022

Today’s SaaS market is highly competitive, and in this industry with a lot of similar products and prices, superior customer service makes all the difference. There is much work to be done, from recruiting and training support agents, to purchasing expensive tools and working shifts. AI tools are a must in customer service.

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Userpilot

MAY 24, 2021

You can find a range of growth marketing software that require little to no coding knowledge and are best suited for SaaS products. In this post, we’ll share the 11 best growth marketing tools for your SaaS business, based on categories such as in-app marketing, email automation, and more. Analytics Tools for Growth Marketers.

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Userpilot

FEBRUARY 21, 2023

If you've searched for this comparison, you're probably looking for a tool that will help you gain actionable insights to drive your product growth. Whether looking for an alternative to your existing tool or setting up product analytics at your organization, we're here to help. Dashboard in Heap. Heap vs Pendo?

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Userpilot

APRIL 23, 2023

In this article, we’ll discuss: The benefits of event-based analytics in detail How to collect and use data for analysis The best platforms for getting product growth insights TL;DR Event-based analytics is the process of tracking and analyzing user interactions with your product. What is event-based analytics?

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Userpilot

APRIL 7, 2023

This post will take you through the 5 types of B2B insights, discuss the methods of collecting them, and show you the best tools for analyzing customer sentiment. Collect market research insights from industry reports, census data, Google trends, user persona canvas and surveys, social listening, discovery interviews , and customer reviews.

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Usersnap

NOVEMBER 16, 2021

Working with Chrome offers access to an immense repository of Chrome extensions and tools which make our daily tasks less of a chore. With the built-in developer tools, there seems to be no further need for more tools. It’s super-easy to provide visual feedback on prototypes or report bugs with this Google extension.

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Userpilot

JULY 19, 2021

Speed, convenience, how helpful the employees were, and friendly service were shown to be the must-dos with each being “important” to 70% of customers. The study showed that companies that get customer success right prioritize technologies that improved customer experience. What is a customer engagement platform (CEP)?

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Usersnap

SEPTEMBER 2, 2021

And if collecting customer feedback is still the challenge for you, please read that blog post first.). Usersnap’s dashboard is designed to help teams work through feedback faster and gain deeper insights on your customers. Usersnap feedback dashboard 10 pro tips 1. And the dashboard serves that purpose. Source: gify.

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Userpilot

SEPTEMBER 22, 2021

To do that, you need the best engagement tools. In this article, we discuss what engagement tools are and why you need them for your SaaS. In addition to that, we will analyze some of the best engagement platforms available. The right in-app engagement software will help you to increase in-app user engagement.

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Indicative

JULY 14, 2020

To answer this question, you need an analytics solution that captures and visualizes user journeys. That’s because Google Analytics is, in essence, a platform for marketers to analyze the performance of traffic acquisition sources. What you need is a platform that integrates product and marketing data across business units.

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Userpilot

MARCH 21, 2023

Is Mixpanel pricing competitive enough to make it a viable analytics tool for SaaS companies? TL;DR Mixpanel is a product analytics tool that allows product managers easily analyze how people engage with their digital products. It adds unlimited saved reports and saved cohorts, the modeling layer, and email support. Yes and no.

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Alchemer Mobile

FEBRUARY 2, 2021

www.your-app-name.com) and set up a landing page, complete with your app’s name and description and a form for visitors to sign up for email alerts on your app’s progress. Landing pages can be set up with no cost or hassle with a tool like Squarespace or Wix. IDENTIFY INFLUENCERS AND REPORTERS. Register your domain (e.g.,

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The Accidental Product Manager

DECEMBER 18, 2017

Dashboard screens are nice to look at but hard to make correctly Image Credit: Andrea. If you’ve had a chance to jump into a new car lately, undoubtedly your attention has been drawn to the dashboard screen that just about every car has nowadays. The Problems With Dashboard Screens.

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Userpilot

MARCH 14, 2024

Looking for an effective product analytics tool and wondering if Heap is the best option for your SaaS company? Heap is one of the most sophisticated product analytics tools available in the market. You’ll need to use third-party engagement tools to turn these insights into actions. But it isn’t without flaws. Try Userpilot!

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Userpilot

MARCH 14, 2024

Looking for an effective event tracking tool and wondering if Heap is the best option for your SaaS company? Heap is one of the most sophisticated product analytics tools available in the market. You’ll need to use third-party engagement tools to turn these insights into actions. But it isn’t without flaws. Try Userpilot!

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Userpilot

MAY 26, 2021

Looking for customer engagement software? Today we’re walking you through the best customer engagement software solutions for SaaS in 2021 based on four main criteria: user analytics & tracking features. What is Customer Engagement Software? Benefits of using software for Customer Engagement. user segmentation.

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Userpilot

MARCH 14, 2024

Looking for an effective user behavior analysis tool and wondering if Heap is the best option for your SaaS company? Heap is one of the most sophisticated product analytics tools available in the market. You’ll need to use third-party engagement tools to turn these insights into actions. But it isn’t without flaws.

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Userpilot

OCTOBER 30, 2023

Looking for a good event tracking tool and wondering which one of Heap, Pendo, and Baremetrics is the best option for your SaaS company? There are plenty of tools for event tracking on review sites, but they don’t make the choice any easier. The no-code solution focuses on increasing user engagement and driving feature discovery.

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Userpilot

JUNE 8, 2021

Finding the right collection of product management software isn’t easy, especially with hundreds of products available in the market. Today we’re going to help you narrow down your options by compiling a list of the 15 best product management software you can include in your product stack! What Software Does a Product Manager Need?

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Reveal

SEPTEMBER 12, 2023

In this blog post, we’ll dive into the key highlights, with a particular focus on two standout features: custom visualizations and interactive chart filtering. DIY Custom Visualizations with Reveal With this innovative addition to our platform, you can now control the chart types available within your dashboards.

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Userpilot

OCTOBER 27, 2021

Choosing a digital adoption platform (DAP) can be tricky. Should you go with big names like WalkMe or Whatfix ? WalkMe and Whatfix are both digital adoption platforms that let you create customizable product walkthroughs and analyze product usage data. Whatfix is easier to implement, maintain, and integrate with other tools.

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Userpilot

SEPTEMBER 15, 2023

To improve its blog strategy, Better Proposals asked its subscriber base which blog types they read the most so they could focus on creating more. Concept testing is a market research method used before launching a product or service. Get feedback on different messaging and ads to find which resonates. What is concept testing?

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