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All You Need to Know About Customer Success OKRs [+ Examples]

Userpilot

Wondering what customer success OKRs are and how they can help your customer success team flourish? With OKRs, you can develop clear strategies to promote product growth and effectively communicate them to your customer success teams. This way, everyone is working towards the same goals and can track progress towards achieving them.

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The Ultimate Guide to Customer Activation for SaaS: Strategies, Tools & Examples

Userpilot

All of that will help you nail customer activation in your own SaaS. TL;DR Customer activation describes the entire phase – typically in an onboarding process – where your users begin to experience value from your product. How can you craft an effective customer activation strategy of your own?

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Why There’s No Single “Right” Way to Do Discovery: Part 1

Product Talk

In this first conversation in the series, we discussed three guiding principles of continuous discovery: building a collaborative decision-making model with the product trio, externalizing your thinking, and focusing on outcomes. Meet your co-presenters, product discovery coaches Teresa Torres and Hope Gurion. I’m Melissa.

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Heap for Event Tracking: Features, Pricing, and Review

Userpilot

Looking for an effective event tracking tool and wondering if Heap is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Heap is the ideal choice for your event tracking needs. Looking for a Better Alternative for Event Tracking?

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Heap for User Behavior Analysis: Features, Pricing, and Review

Userpilot

Looking for an effective user behavior analysis tool and wondering if Heap is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Heap is the ideal choice for your user behavior analysis needs. But it isn’t without flaws.

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Heap for Retention Analytics: Features, Pricing, and Review

Userpilot

Looking for an effective retention analytics tool and wondering if Heap is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Heap is the ideal choice for your retention analytics needs. But it isn’t without flaws.

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Heap for User Analytics: Features, Pricing, and Review

Userpilot

Looking for an effective user analytics tool and wondering if Heap is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Heap is the ideal choice for your user analytics needs. With numerous Heap alternatives, it can be challenging to make a final decision.