Userpilot

NOVEMBER 2, 2023

You will also learn how to choose the right growth strategy for your SaaS and how to leverage marketing-led growth to achieve your business goals. Content marketing is an effective way to increase brand awareness and educate customers on how to use the product for their use cases. This is the main question we explore in the article.

Feedback Software 100

Feedback Software Analytic Tools Research Software User Testing 100

Userpilot

FEBRUARY 25, 2024

From marketing funnel analysis to review funnel analysis, this article shows you the most important funnels for SaaS. Increase revenue growth. By visualizing the conversion rate at each step, funnel analysis identifies where users drop off and highlights opportunities for improving the user experience and increasing conversions.

Data Visualization 101

Data Visualization Analytic Tools Feedback Software Reporting Tools 101

Userpilot

MARCH 17, 2024

Are you tracking SaaS metrics without knowing how to make the analytics process easier? 10 analytics dashboard examples for SaaS Dashboards are built for different aspects of your business, such as feature usage , customer journey, and digital marketing. In this article, we’ll discuss 10 analytics dashboard examples.

Data Visualization 93

Data Visualization Analytic Tools Feedback Software Dashboard 93

Userpilot

JANUARY 8, 2024

TL;DR A customer acquisition strategy is a comprehensive plan for attracting, engaging, and converting new customers into paying users. TL;DR A customer acquisition strategy is a comprehensive plan for attracting, engaging, and converting new customers into paying users. Focus on the right customer acquisition channels.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Customer Experience 105

Userpilot

NOVEMBER 5, 2023

Wondering how to scale customer success in SaaS and drive product growth ? If you’re a leading SaaS company, you know that growth is directly tied to helping customers achieve their desired outcomes. An effective customer success team can, thus, drive revenue growth, reduce churn, and increase customer satisfaction.

Analytic Tools 96

Analytic Tools Feedback Software Customer Experience User Testing 96

Userpilot

OCTOBER 31, 2023

Wondering how to increase free trial conversion for your software product? Types of free trial models in SaaS: opt-in and opt-out free trials, freemium , free trial after a demo, and free trial with gamified extensions. What’s a free trial in SaaS? Trials can be tricky. There’s also the cost implication.

Feedback Software 90

Feedback Software Research Software User Testing Onboarding KPIs 90

Userpilot

FEBRUARY 26, 2024

In addition to identifying friction in the user journey, SaaS organizations can use marketing funnel analysis to forecast business performance and determine the optimal trial period length. There are a few benefits why marketing funnel analysis is essential for SaaS product success. It gets even better.

Analytic Tools 100

Analytic Tools Data Visualization Feedback Software Research Software 100

Userpilot

MAY 16, 2023

Looking to implement the top customer engagement trends in 2023 for your SaaS business? Staying on top of the engagement trends is a must for product growth and staying ahead of your competition. TL; DR Customer engagement refers to the active interaction between customers and products. What is customer engagement?

Analytic Tools 98

Analytic Tools Feedback Software Research Software Data Visualization 98

Userpilot

JANUARY 12, 2023

You’ll struggle to boost user engagement and retention if you don’t clearly define what an engaged user is. That is why this article will give you guidelines for defining engaged users and strategies for your company and increasing your engagement rates. Increase customer retention rate.

Feedback Software 98

Feedback Software Analytic Tools Customer Experience Customer Feedback 98

Userpilot

APRIL 10, 2024

As your business grows, you can expect the number of support tickets to increase and the stress levels of your customer service team to go up. Userpilot offers loads of features to help you create a knowledge base that does more than just provide answers. Self-service support ensures consistency and increases trust in the brand.

Feedback Software 92

Feedback Software Analytic Tools Research Software Data Visualization 92

Userpilot

JUNE 22, 2023

Wondering how to reduce churn rate and increase retention? So, efforts to simultaneously reduce churn rate and increase retention are the formula to your product’s success. In this article, we’ll delve into how to identify churn and 12 practical tactics to reduce churn rate while increasing interaction.

Data Visualization 93

Data Visualization Feedback Software Analytic Tools Customer Experience 93

Userpilot

AUGUST 2, 2023

A customer engagement strategy can be the difference between positive and negative growth for your SaaS. But how do they know it’s actually worth it when they don’t engage long enough to find out? A successful strategy helps improve conversions , drive retention and loyalty, and increase the customer lifetime value.

Feedback Software 89

Feedback Software User Testing Customer Experience User Friction 89

Userpilot

DECEMBER 3, 2022

What role does customer lifecycle management play in SaaS? How do you increase engagement at each stage of the customer lifecycle? In this blog post, we’ll explore five stages of the customer lifecycle in detail and offer tips on how to boost engagement at each one. What is the customer lifecycle?

Feedback Software 97

Feedback Software Analytic Tools Data Visualization Customer Feedback 97

Userpilot

JUNE 30, 2023

Wondering which strategic customer engagement tactic to use to engage more customers with your product? Customer engagement lies at the heart of every thriving SaaS product. You need to strategically put your effort into bringing back customers to engage with your product regularly.

Customer Experience 86

Customer Experience Customer Feedback Feedback Software Analytic Tools 86

Userpilot

JULY 4, 2022

Why should you adopt a customer-led growth strategy in your SaaS? Is it possible to increase user engagement by focusing on a customer-led growth strategy and hit the metrics you are hoping for? Five steps to implementing the customer-led strategy in SaaS companies. Three examples of sturdy customer-led SaaS companies.

Feedback Software 119

Feedback Software Analytic Tools Customer Feedback Customer Experience 119

Userpilot

MARCH 6, 2024

How do you create a robust product funnel for your SaaS? A well-designed product funnel enables teams to evaluate and optimize their marketing strategy for more targeted and personalized customer engagement. When users adopt the core features, trigger secondary onboarding experiences to introduce more complex functionality.

Analytic Tools 93

Analytic Tools Data Visualization Research Software Onboarding KPIs 93

Userpilot

APRIL 3, 2024

Wondering how to create a resource center for your SaaS product? This can include blogs, case studies, webinars , video tutorials , checklists, and interactive walkthroughs. Video tutorials : Short, engaging videos demonstrating performing specific tasks or using certain features. Then, you’ve come to the right place!

Feedback Software 99

Feedback Software Analytic Tools Research Software Data Visualization 99

Userpilot

OCTOBER 29, 2023

WTP helps SaaS companies choose optimum prices for their products to maximize profit. SaaS product teams also use it to prioritize features and evaluate the feasibility of new motions. The most straightforward way to increase the WTP is by improving the product quality. This also increases the WTP.

Research Software 102

Research Software Feedback Software Analytic Tools User Testing 102

Userpilot

JULY 31, 2023

Everybody in SaaS knows it’s relatively easy to attract users. 13 customer retention strategies for increasing the customer lifetime value: Use customer data to personalize the onboarding process. Use interactive walkthroughs to improve feature adoption and drive value. But look no further!

Feedback Software 97

Feedback Software Analytic Tools Data Visualization Customer Feedback 97

Userpilot

JUNE 26, 2023

However, it isn’t easy to choose the right product metrics from the many SaaS metrics available. Thus, this article will discuss the 5 essential types of product metrics for your SaaS business and how you can track them to achieve product growth. For SaaS businesses, this refers to paying customers only.

Onboarding KPIs 83

Onboarding KPIs Analytic Tools Data Visualization Customer Experience 83

Userpilot

NOVEMBER 19, 2022

Curious how effective engagement through segmentation and personalization can contribute to your product growth ? So, let's learn tips and tricks on how to drive effective in-app engagement right away. So, let's learn tips and tricks on how to drive effective in-app engagement right away. " moment faster.

Feedback Software 98

Feedback Software User Testing Customer Experience Customer Feedback 98

Userpilot

FEBRUARY 9, 2023

Predictive customer analytics can help you engage customers and generate more revenue with accurate predictions. You will also know how to track and use it for your SaaS business. It helps your SaaS business understand customer behavior and take action to improve customer satisfaction and loyalty. Let's start!

Data Visualization 96

Data Visualization Analytic Tools Customer Feedback Customer Experience 96

Userpilot

MAY 23, 2023

In this article, we’re going to unpack how AI customer experience can completely transform how people engage with your SaaS. Using AI and machine learning within your SaaS can bring huge benefits. There are a huge number of examples to draw from across the SaaS world. AI can greatly improve the customer experience.

Analytic Tools 92

Analytic Tools Feedback Software Research Software Customer Experience 92

Userpilot

DECEMBER 19, 2022

Few things are as crucial to your business growth as knowing how to increase retention rate. CR is an important concept that measures the satisfaction rate of existing customers; Growth in CR leads to an increase in revenue, loyalty, etc. One way to increase customer retention is by personalizing the user journey.

Feedback Software 97

Feedback Software Customer Experience Customer Feedback Product Research 97

Userpilot

MAY 8, 2023

While product growth may seem as simple as “attract customers to your Software-as-a-Service solution” there are countless SaaS challenges and customer issues that you’ll need to overcome along the way. As the number of software tools and subscriptions increase, so too do the expectations of SaaS customers.

Analytic Tools 98

Analytic Tools Research Software Data Visualization Onboarding KPIs 98

Userpilot

NOVEMBER 24, 2022

This article examines the RACE framework: what it is, why you should use it, and how to implement it in your SaaS. It stands for Reach, Act, Convert, Engage, and is tied to different marketing funnel stages. Increase your brand awareness in the Reach stage using growth loops that turn customers into business advocates.

Feedback Software 98

Feedback Software Analytic Tools Framework Onboarding KPIs 98

Userpilot

OCTOBER 4, 2022

Driving activation is a critically important skill for SaaS owners and product managers: in this article, we’re going to explore the most effective activation strategies for driving growth and engagement. Next, the knock-on impact on adoption : better activation means a wider array of features being adopted by your customers.

User Testing 92

User Testing Customer Experience Customer Feedback Data Visualization 92

Userpilot

MARCH 14, 2023

It improves customer experience, increases retention, and drives product growth. In SaaS, user segmentation is more granular than customer segmentation : customers are accounts and users are individuals within an account. Then use a tooltip to drive relevant feature discovery. In SaaS, there are free, trial, and paid users.

Analytic Tools 96

Analytic Tools User Testing Customer Feedback Feedback Software 96

Userpilot

JANUARY 31, 2023

Product launch metrics provide valuable insights that you can use to improve your product and increase product growth. TL;DR Product launch in SaaS refers to bringing a new or upgraded product to the market. Launch phase: It revolves around the actual launch date of your product or feature. SaaS Product Launch Phases.

Onboarding KPIs 95

Onboarding KPIs Product launches Analytic Tools Feedback Software 95

Userpilot

JUNE 30, 2023

Content localization is absolutely essential for SaaS companies. Our article provides guidance for SaaS teams on how to effectively localize their content. Benefits of localized content for SaaS companies include extending the market reach and improving customer experience and satisfaction. Let’s get right to it.

Research Software 91

Research Software Analytic Tools User Testing Onboarding KPIs 91

Userpilot

OCTOBER 31, 2022

Looking for the right product engagement metrics to track and see how well users are interacting with your product? As a product manager, you need to track product engagement metrics as it allows you to measure user engagement and find ways to deliver more value to your daily active users. Ready to get started? Let’s go!

Onboarding KPIs 98

Onboarding KPIs Analytic Tools Strategy Customer Experience 98

Userpilot

JANUARY 25, 2022

Looking for sure-fire ways to increase app engagement? It’s a fact of SaaS life that more engaged users are more valuable users. Because increasing user engagement is strongly correlated with improving customer retention. What is app engagement?

Feedback Software 98

Feedback Software User Testing Product Research Onboarding KPIs 98

Userpilot

OCTOBER 11, 2021

Have you tried including SaaS marketing best practices in your SaaS marketing strategy and accelerate product growth ? Effective SaaS marketing strategies can be hard to pull off if you don't know where to start, but I'm here to help. What is SaaS marketing? What are SaaS best practices? Not necessarily.

Feedback Software 116

Feedback Software User Testing Product Research Customer Experience 116

Userpilot

FEBRUARY 28, 2023

Which are the best user adoption strategies for driving growth in SaaS? Adoption is essential because it drives customer success and increases engagement. Then try different tactics meant to drive engagement and get users to experience value. Your feature usage analytics are a gold mine for adoption insights.

Analytic Tools 93

Analytic Tools Feedback Software User Testing Data Visualization 93

Userpilot

JUNE 8, 2023

It encompasses a wealth of data like user actions, feature usage, and beyond. As a result, you get the key that opens the door to a treasure of product growth insights for your SaaS business. Tag features and custom events let you track feature usage and adoption progress. Why should you collect event data?

Feedback Software 92

Feedback Software Analytic Tools Data Visualization Events 92

Userpilot

DECEMBER 19, 2022

Understanding your users and their journey stages will help you create flows tailored to the various SaaS onboarding phases. Benefits of the SaaS user onboarding process: Improved retention. The three phases of SaaS onboarding are primary, secondary , and tertiary onboarding. What is SaaS customer onboarding?

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 98

Userpilot

AUGUST 31, 2021

What, how, and where you communicate the latest changes for your SaaS can be a massive source of user engagement. Let's dive into how to craft amazing release notes that not only engage your existing users but also attract new users to your SaaS. Why are release notes important for SaaS? Bugs not yet fixed.

Feedback Software 98

Feedback Software Analytic Tools User Testing Data Visualization 98