Mind the Product

APRIL 7, 2020

Follow Roman on LinkedIn and Twitter, or check out his website and blog. Roman’s new book is How to Lead in Product Management. She has worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Component teams vs Feature teams. Who is Rambo

Feedback Software 166

Feedback Software Leadership Product Research Technical Review 166

Userpilot

APRIL 6, 2023

Use opportunity solutions trees to align the problems you try to solve with product goals. Poor communication: even if you nail your product goals , make sure to communicate them clearly to the development team. Longer development cycles Developing unwanted features delays the product launch or the update release.

Feedback Software 105

Feedback Software Analytic Tools Research Software User Testing 105

Userpilot

OCTOBER 31, 2022

Filtering events and tagging features to trigger in-app experiences and encourage customers to interact more with the product. Conducting A/B testing to compare multiple in-app experiences and optimizing the user journey. Set up goals and custom events to track progression and provide help to those who might need it.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Research Software 98

Userpilot

JULY 18, 2023

15 best product management software solutions of 2023 Here’s our list of product management software tools that can help you achieve your product goals. Figma – for product designing and prototyping Figma is a cloud-based all-in-one design platform. Product management software: Figma.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Reporting Tools 98

Userpilot

FEBRUARY 7, 2023

This customer communication makes it possible to prompt users to accomplish specific actions like clicking a button, testing a feature, filling in the information, or upgrading their subscription. You should also think about the personal goals of your app users and how in-app messages could help them achieve those goals.

Feedback Software 98

Feedback Software Analytic Tools Customer Experience User Testing 98

Userpilot

OCTOBER 4, 2022

Minimum viable onboarding is an effective way of helping your customers start achieving their product goals and objectives sooner. Don’t stand still: you should measure progress toward activation goals, and use what you learn to tweak, iterate and improve the customer activation journey. Build and test in-app flows.

User Testing 98

User Testing Customer Experience Customer Feedback Data Visualization 98

Userpilot

JUNE 19, 2023

Start with a clear goal and define your success metrics, visualize the flow, conduct detailed analysis, use what you’ve learned to prioritize improvements , and continually test and iterate as you go. Once you’ve tied what you’re doing to a product goal , you need to figure out a way of tracking progress.

Data Visualization 98

Data Visualization Analytic Tools User Testing Customer Experience 98

Userpilot

AUGUST 13, 2023

Alignment with product/business goals Using a feature prioritization matrix helps the team stay true to the product vision and strategy. It also helps them to avoid falling into the build trap and building bloated products with a diluted value proposition. Product vision. Rinse and repeat.

Data Visualization 98

Data Visualization User Testing Customer Experience Feedback Software 98

Userpilot

DECEMBER 3, 2021

Ex-UX researcher at Google, Kerry Rodden, developed the HEART framework to map product goals with appropriate metrics and improve the UX. You can use benchmarking studies and remote usability testing to measure this metric on a large scale. The goal was to quantify the metrics to evaluate them objectively.

Research Software 98

Research Software Analytic Tools Feedback Software Product Research 98

Userpilot

JUNE 26, 2023

In the MoAR method, teams consider how well a feature helps achieve a product goal and the resources it requires. To decide which prioritization framework is right for you, consider important factors, like the product management stage and the time available to create the feature. Clear and easy to interpret.

Framework 98

Framework Feedback Software Onboarding KPIs User Testing 98

Userpilot

MARCH 29, 2023

Customer feedback data Customer feedback data tracking is essential to build successful products. If you want to see how Userpilot can help you leverage digital analytics to make informed product decisions, book the demo! appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog.

Data Visualization 98

Data Visualization Analytic Tools Embedded Analytics Feedback Software 98

Userpilot

FEBRUARY 28, 2023

Popular product feedback collection methods include customer interviews, focus groups, and usability testing. For example, usability testing can help you make the UI more intuitive while user interviews can help you understand why users act in a particular way. That’s how you achieve product-market fit.

User Testing 98

User Testing Customer Feedback Feedback Software Product Research 98

Userpilot

OCTOBER 26, 2022

This makes sprint planning easier and quicker and enhances the team’s ability to realize product goals. Why are impact maps important for product managers? Product managers can use impact mapping at all stages of the product management process. How to structure an impact map. Source: Scrum.org.

Onboarding KPIs 98

Onboarding KPIs Customer Experience Product Research User Testing 98

Userpilot

NOVEMBER 21, 2022

Before the release, the product launch manager is involved in market and customer research. They also take part in the validation and testing of ideas. This outlines how to launch the product to the right clientele at the right time. They also work with the customer success team on product onboarding to drive adoption.

Product launches 98

Product launches Product Research User Testing Research Software 98

Userpilot

FEBRUARY 21, 2022

It’s difficult to do rapid-fire A/B testing , and you lose the opportunity to gather valuable user data. Customer adoption tools (like this example from Userpilot) make it easy to see which version of an interactive user guide performs more effectively with A/B testing (and adapt your approach accordingly).

Feedback Software 98

Feedback Software User Testing Customer Experience Onboarding KPIs 98

Bain Public

MARCH 20, 2021

Bain Public is a product leadership firm that helps companies make informed decisions and deliver superior quality products that appeal to customers and achieve business goals. A lack of strategy in planning your products is accompanied by a lack of focus and direction, which means things can quickly get out of hand.

Artificial Inteligence 52

Artificial Inteligence User Testing Workshop Roadmap 52

Userpilot

JULY 15, 2022

Signing up to test the product. Although secondary actions do not directly lead to purchase at that moment, they may increase the likelihood of a visitor returning and buying the product in the future. Tracks success : Compared to your competitors or your past performance, how well are your product strategies performing?

Customer Experience 98

Customer Experience Customer Feedback Data Visualization User Testing 98

Userpilot

FEBRUARY 26, 2023

As product people, we often run discovery to understand problems further. As part of the process, we might decide whether a problem is worth solving or not, and move it through discovery, design, testing, and eventually an implementation process. Check out how Susan Stavitzki, Senior PM at CarMax uses discovery.

Roadmap 98

Roadmap Product Research Research Software User Testing 98

Userpilot

JUNE 28, 2023

Platformly uses a progress bar and empty state CTAs to simplify the onboarding process for their complex product. Split-test your upsell pop-ups to maximize expansion revenue. Segment users by their role or goal as soon as possible to provide a personalized onboarding experience. Source: Osano.

Onboarding KPIs 97

Onboarding KPIs Feedback Software User Testing Analytic Tools 97

The Product Coalition

JULY 30, 2020

We did not know whether the healthcare vertical needed a market, but we felt very strongly about testing our assumptions. With this goal in mind, we decided to focus on the following metrics. However, I recommend NOT doing A/B testing if a) you don’t have enough traffic, b) the cost of conducting the test outweighs the benefit.

Customer Experience 78

Customer Experience Product Research Onboarding KPIs Research Software 78

Bain Public

FEBRUARY 3, 2022

Months ago, we introduced a well-oiled Talent Acquisition process where we’re not headhunting; rather, we design an optimized Product Manager recruitment process for product organizations with enticing copywriting for job postings and step-by-step verbal and written tests to help with the interview, evaluation, and final candidate selection.

Feedback Software 52

Feedback Software Research Software Product Research User Testing 52

Mixpanel

OCTOBER 6, 2022

There are product goals and marketing goals. This makes sense in terms of goals, skill sets, and how to divide a team into manageable groups. No person thinks: cruddy blog post, but great product. Or great content, but buggy product. No person thinks: cruddy blog post, but great product.

Data Visualization 59

Data Visualization Onboarding KPIs Marketing Analytic Tools 59

Userpilot

MARCH 27, 2023

We start by looking at different kinds of analyses and the metrics to track and then explore some practical ways of using each of them to drive various product goals. We finish with an overview of product analytics tools that your team can benefit from. Product Analytics: Hotjar heatmap. Let’s get right to it.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Onboarding KPIs 98

Userpilot

MARCH 16, 2023

Customer onboarding describes the process of educating your users on how to get value from your product, which ultimately means they’re achieving their product goals. There are three main stages of user onboarding : primary, secondary, and tertiary, each focused on users at different levels of product maturity.

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience User Testing 98

Userpilot

JUNE 17, 2022

Experiment and improve your onboarding with A/B testing to understand which types of automation are helping drive toward your goals. Finally, remember to integrate customer feedback as you iterate your product. Ultimately, that helps them better understand how to get value from your product – without hefty support costs.

User Testing 52

User Testing Customer Experience Feedback Software Customer Feedback 52

Userpilot

APRIL 25, 2022

Product friction describes anything that causes your users difficulty. Function friction is primarily about users being blocked from reaching their product goals because of an error, poor UX, or other factors. Friction logging step 1: Decide which part of the product you want to test.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization User Testing 98

The Product Coalition

NOVEMBER 9, 2020

A new plane with a crew of most experienced test-pilots crashed during take-off. Ask: Did we meet the Sprint Goal, and are we still on track to meet the product goal with the upcoming Sprint?) Follow me on Twitter and subscribe to my blog Age of Product ?? T-1 : Run the Sprint Review. Well, then: ??

Data Visualization 89

Data Visualization Technical Review Agile Product Research 89

CardBoard

AUGUST 7, 2023

a new customer, a blog reader, an admin). This makes it easier to understand, implement, and test. It allows your team to organize user stories, add details, and rearrange them as needed, fostering a shared understanding of the user’s journey and the product goals. What are the 3 Parts of a User Story?

User Testing 52

User Testing Agile Customer Experience Customer Feedback 52

Userpilot

JULY 8, 2021

Online Product Management by General Assembly is a product manager course for beginner product managers that includes a final project at the end, that you can proudly add to your portfolio. These courses are designed for mid-level product managers with three to five years of experience in product management.

User Testing 87

User Testing Research Software Analytic Tools Feedback Software 87

Userpilot

FEBRUARY 9, 2022

The most common UI patterns and onboarding flows you can use in your new user onboarding process include signup flows , welcome screens , onboarding checklists , and interactive product walkthroughs. If you still don’t get the results you want, look at your product analytics and run A/B tests until you do. Source-Loom.

Analytic Tools 98

Analytic Tools Research Software Onboarding KPIs Customer Experience 98

Gainsight

JUNE 28, 2021

A multitude of factors need to get into an accurate health score, including customer sentiment, support ticket volumes, ease of use/product experience, driving outcomes/value, correct deployment and so forth. This blog will help you address the whats, whys, whens and hows of designing or redesigning your customer health score.

User Testing 59

User Testing Customer Experience Customer Feedback Onboarding KPIs 59

Userpilot

OCTOBER 30, 2022

You can do this through goal tracking. Tools like Userpilot allow you to set product goals that customers should hit at specific periods in their journey (e.g., Also, have your team test your product or new features to report any issues before rolling them out to customers. feature adoption during user onboarding).

Feedback Software 97

Feedback Software Research Software Customer Experience User Testing 97

Amplitude

JUNE 29, 2017

To avoid complicating your product, only offer each group features they need. Here are some options: Run beta tests that are only available to a select group of power users. They’re your advocates and do a great job of helping you reach your product goals. Making it work for you.

User Testing 86

User Testing Customer Feedback Customer Experience Feedback Software 86

Userpilot

JUNE 3, 2022

That should give you the level of insight and clarity you need to ensure each onboarding phase is engineered to meet your product goals effectively. When a user starts understanding the potential value of your product, they’ll typically have a moment of realization where they ‘get it’ That’s the Aha moment.

Analytic Tools 98

Analytic Tools Onboarding KPIs Research Software Feedback Software 98

Userpilot

MARCH 14, 2024

In the article, we show product managers how to understand how users navigate before getting activated in a SaaS product, how to product analytics to choose the best path to activation, and share 8 tried-and-tested activation strategies. All that is to help you optimize your user journey and boost product adoption.

Data Visualization 105

Data Visualization Customer Experience Customer Feedback User Testing 105

Userpilot

JANUARY 29, 2023

The whole agile team should take part in release planning but the product owner is accountable for the final plan. Release planning should start by defining the product vision and setting product goals to realize it. The next step involves reviewing the backlog to align it with the goals.

Agile 98

Agile Feedback Software User Testing Product Research 98

Userpilot

MARCH 31, 2023

For product managers , there are some key principles to bear in mind when thinking about personalization: keep what you’re doing in line with overall product goals , analyze customer behavior, identify where personalization can be added to the customer journey , and continually test, learn, and iterate as you go.

Product Research 98

Product Research Data Visualization Analytic Tools Research Software 98