Remove product-usage-metrics
article thumbnail

Guide to Product Usage in SaaS: Best Practices, Metrics, and Tools

Userpilot

Product usage data plays a critical role in your organization’s growth. Understanding how customers are using your software is key to designing a better product that meets their needs. In this article, we’ll cover the product usage metrics you need to track, ways to capture this data, and make use of it.

article thumbnail

Startup Metrics

TechEmpower - Product Management

Start by building just enough of your product to get early CAC and CLV signals (they won’t be perfect). Next, define what you need from a metrics and reporting standpoint. The metrics, and how they relate, are captured in his slide: Note the relationship between retention/referral efforts and lifetime value.

Startups 104
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

End-User Behavior Monitoring: Types, Benefits & Tools

Userpilot

Understanding how end-users interact with your product is crucial to identifying user experience bottlenecks. When combined with product analytics , end-user behavior monitoring can help you boost product usage and retention rates. TL;DR End-user behavior monitoring involves observing how users engage with a product.

article thumbnail

10 Analytics Dashboard Examples to Gain Data Insights for SaaS [+Best Tools]

Userpilot

Are you tracking SaaS metrics without knowing how to make the analytics process easier? Analytics dashboards are visualization tools that give you an overview of key metrics. It will give you a better understanding of the type of metrics to monitor in your dashboard and help you draw product growth insights from them.

article thumbnail

Intercom on Product: How we focus on delivering outcomes

Intercom, Inc.

In an episode of our Intercom on Product podcast , our co-founder Des summed up the output vs outcomes relationship in this way: “it’s what you ship versus what happens because of the thing you ship.” and typically measure this behavior as product activity or usage. We instrument our product so that we can measure our outcome.

article thumbnail

13 Key Product Adoption Metrics You Should Start Tracking And Why

Userpilot

Product adoption metrics tell you how well your platform is performing. In this article, we dived into 13 important adoption metrics to measure. TL;DR Product adoption occurs when new users understand the value of your product and begin using it as intended. What is product adoption?

article thumbnail

A Guide to Customer Retention: Importance, Strategies & Metrics

Userpilot

Customer retention is vital for product success and business profitability. You will also learn how to build a retention strategy, what metrics to track, and 10 bulletproof retention tactics for SaaS companies. TL;DR Customer retention is the ability to keep your customers actively using their products.