Userpilot

APRIL 23, 2023

Why is event-based analytics important for SaaS businesses? Benefits of tracking event-based analytics Tracking event involves monitoring most business value metrics. Track events with click tracking You can tag UI elements to track hovers, clicks, or text inputs made by customers. Feature tag analysis.

Data Visualization 87

Data Visualization Analytic Tools Reporting Tools Events 87

Userpilot

MARCH 7, 2023

Amplitude is one of the best data analysis solutions to help you make data-driven decisions and grow your business. You will also discover if it’s the best choice for your business, or if there are better value-for-money alternatives. You can customize Amplitude to focus on the data points and metrics that matter to your business.

Data Visualization 97

Data Visualization Analytic Tools Feedback Software Reporting Tools 97

Userpilot

FEBRUARY 6, 2023

Prescriptive analytics gives businesses recommended next steps after analyzing data. This is where you tag your UI elements and then measure activity in the form of clicks and hovers. Power BI is a business intelligence and data visualization software that uncovers insights into your enterprise data.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Customer Feedback 98

Userpilot

AUGUST 14, 2023

As third-party data becomes less reliable, first-party analytics are going to shape most business decisions going forward. It’s evident that businesses will start using it. But since most online advice is either generic or meant for ecommerce businesses, where can you begin as a product marketer working at a SaaS?

Data Visualization 97

Data Visualization Analytic Tools Feedback Software Customer Feedback 97

Userpilot

DECEMBER 21, 2022

The best marketing analytics tool for your business needs. You need marketing analytics tools to gather data and report on them together, track campaign success, and make data-driven decisions that lead to business and revenue growth. You need accurate marketing data to make better business decisions that will lead to revenue growth.

Data Visualization 95

Data Visualization Analytic Tools Feedback Software Research Software 95

The Product Coalition

NOVEMBER 1, 2020

More Velocity brings more PBIs to completion and not necessarily more value out from those PBIs Photo by Victoire Joncheray on Unsplash Story points are tagged as an outcome of relative estimation to the Product Backlog Items (PBIs). Velocity is one classic ‘Vanity Metric’ which can be easily measured, monitored and also manipulated.

Technical Review 132

Technical Review Software Review Definition Product Research 132

Userpilot

DECEMBER 31, 2022

There are many ways to do that: you can track UI engagement against specific features using feature tags, measure and identify low-engagement pages, use heat maps to gather insights on user behavior, analyze NPS survey results , and more. There are various situations where dead clicks might occur, which we’ll cover later in the blog.

User Friction 97

User Friction Customer Feedback Customer Experience User Testing 97

Userpilot

MARCH 14, 2024

TL;DR Heap is a good choice for product analytics and it comes with features such as feature tags, funnels, paths, and in-app events. Heap’s feature tags Despite being an analytics tool, Heap does not come with the feature tag function. In short, if you can’t just tag a feature without coding in Heap.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Onboarding KPIs 52

Userpilot

MARCH 14, 2024

TL;DR Heap is a good choice for user behavior analysis and it comes with features such as in-app events, feature tags, user journey mapping, and user segmentation analysis. Heap’s feature tags Despite being an analytics tool, Heap does not come with the feature tag function. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Technical Review Feedback Software 52

Userpilot

MARCH 14, 2024

TL;DR Heap is a good choice for event tracking and it comes with features such as behavioral analytics, feature tags, user journey mapping, and user segmentation analysis. Heap’s feature tags Despite being an analytics tool, Heap does not come with the feature tag function. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Technical Review Feedback Software 52

Userpilot

MARCH 16, 2023

Finding a product that not only suits your business needs but also delivers value at the right price can be daunting. Even though UserGuiding lets businesses create a resource center and perform product analytics, the main attraction of the platform is its user onboarding flow builder. This package allows up to 20,000 MAUs.

Analytic Tools 97

Analytic Tools Feedback Software Data Visualization Reporting Tools 97

Userpilot

FEBRUARY 15, 2023

Well, this depends on your product, how established your SaaS business is, and what kind of insights you need. In the blog, we look at 4 well-known product analytics tools, their pros, cons, and most suitable applications. Integrated NPS surveys with analytics and response tagging for qualitative analysis.

Analytic Tools 97

Analytic Tools Data Visualization Feedback Software Reporting Tools 97

Userpilot

MARCH 14, 2024

TL;DR Heap is a good choice for funnel analysis and it comes with features such as feature tags, in-app events, funnels, and paths. Heap’s feature tags Despite being an analytics tool, Heap does not come with the feature tag function. In short, if you can’t just tag a feature without coding in Heap.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Software Review 52

Userpilot

APRIL 14, 2024

Here’s what makes Userpilot’s product analytics stand apart from Heap’s: Powerful segmentation capabilities : With Userpilot, you can segment users based on various factors, such as their feedback and interactions with tagged features and in-app experiences.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software User Testing 52

Userpilot

JUNE 8, 2023

As a result, you get the key that opens the door to a treasure of product growth insights for your SaaS business. Tag features and custom events let you track feature usage and adoption progress. SaaS businesses collect this relevant information upon user signup. Let’s go through those fundamental components of event data.

Feedback Software 93

Feedback Software Analytic Tools Data Visualization Events 93

Userpilot

MARCH 14, 2024

TL;DR Heap is a good choice for SaaS reporting and it comes with features such as in-app events, feature tags, behavioral analytics, and survey analytics. Heap’s feature tags Despite being an analytics tool, Heap does not come with the feature tag function. Let’s get started! But it isn’t without flaws.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

AUGUST 5, 2023

Unlocking the potential of these indifferent users can be a game-changer for your business. Tagging specific features within your product will help you track how customers use different functionalities. Feature tag event data with Userpilot. You should start by monitoring user behavior through product analytics.

Data Visualization 97

Data Visualization Feedback Software Product Research Analytic Tools 97

Userpilot

SEPTEMBER 15, 2023

To improve its blog strategy, Better Proposals asked its subscriber base which blog types they read the most so they could focus on creating more. Userpilot can help gather user feedback with in-app surveys , use feature tagging and heatmaps to validate survey responses and conduct A/B experiments. Book a demo and get started!

User Testing 102

User Testing Feedback Software Product Research Analytic Tools 102

Userpilot

JUNE 20, 2023

You can interpret survey responses using survey analytics dashboards to visualize data, response tagging to discover feedback trends, and cross-referencing results with behavioral data to better understand user interactions. Survey response tags enable you to categorize the collected data and identify customer pain points.

Data Visualization 87

Data Visualization Analytic Tools Product Research Feedback Software 87

Userpilot

FEBRUARY 1, 2022

Keep reading if you want to have all the details and decide which is best for your business! Appcues is best for small businesses or mid-market companies that only need user onboarding solutions. You can’t tag responses in-app, you can only download a CSV report and start analyzing – we all know how time-consuming that is.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

MARCH 21, 2023

TL;DR A data-led approach involves using a combination of data, context, research, and human expertise to make business decisions. On the other hand, businesses that use a data-driven approach see data as the be-all and end-all of decision-making. Userpilot is a product adoption tool that helps businesses become data-led.

Analytic Tools 81

Analytic Tools Data Visualization Feedback Software Research Software 81

Userpilot

MARCH 31, 2023

TL;DR Customer attrition occurs when customers stop doing business with you. Customer attrition is the loss of customers from your business. For SaaS businesses, the churn rate shouldn’t exceed 5%-7%. Maintaining high retention rates is essential for subscription-based businesses. What is customer attrition?

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Customer Feedback 98

Userpilot

FEBRUARY 26, 2023

However, with so many analytics tools available in the market, is Mixpanel the best option for your business? Its analytics functionality includes advanced segmentation , feature tagging, creating and tracking custom events , product experimentation with A/B tests, sending in-app messages , and analyzing user sentiment.

Data Visualization 97

Data Visualization Analytic Tools Feedback Software Software Review 97

Userpilot

NOVEMBER 20, 2023

HubSpot reports track all assets, including your website, blog, emails, and social media. Analytics feature #1 – Event tracking HubSpot’s tracking features help you gather event data on your landing pages or blog posts to determine the effectiveness of your content marketing efforts. Source: HubSpot.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Feedback Software 105

Userpilot

JULY 26, 2022

SaaS businesses tend to have heterogeneous customer bases, which means you will probably have customers with different needs. Macro conversions are the primary objectives of your business. Along with goals, you can use feature tagging to track the engagement level for different features and see what your users are doing in-app.

Customer Feedback 96

Customer Feedback Customer Experience User Testing Feedback Software 96

Userpilot

JUNE 14, 2023

And learning how to analyze the customer journey will help you to ensure product growth and positive business outcomes. Use feature tags and heatmaps to see how users interact with features at different journey stages. The customer journey is all the interactions a user has with your product from the moment they sign up.

Data Visualization 95

Data Visualization Analytic Tools Customer Feedback Feedback Software 95

Userpilot

DECEMBER 31, 2022

How does tracking your digital experience analytics help you retain users, remain competitive, and grow your business ? TLDR; Digital customer experience is the digital touchpoints that your customers engage with when interacting with your business. Tag UI elements and track how different segments of users engage with them.

Data Visualization 97

Data Visualization Analytic Tools Feedback Software Reporting Tools 97

Userpilot

APRIL 7, 2023

What are the different types of B2B customer insights for SaaS businesses? When your product is catering to other businesses, it can be difficult for sales reps and other teams to understand the needs and experiences of the clients, especially if the client company sells multiple products. Their challenges and pain points.

Data Visualization 95

Data Visualization Analytic Tools Feedback Software Research Software 95

Userpilot

FEBRUARY 5, 2023

Then you can use its valuable insights to make data-driven decisions for your SaaS business. In this article, we will discuss the top 6 behavioral KPI examples and how you can track them to improve your product and drive business growth. Tag feature. But a low rate shows your freemium version isn’t working as expected.

Onboarding KPIs 97

Onboarding KPIs KPI Analytic Tools Feedback Software 97

The Product Coalition

AUGUST 10, 2020

outsourcing software development as a non-essential business area?—?has Download the ’Scrum Anti-Patterns Guide’ for Free The Toxic Team Culture: Internal Team Members vs. External Team Members 20 years ago, many large companies tagged along with Jack Welch’s philosophy of outsourcing non-core business areas?—?such

Agile 157

Agile Software Developers Software Development Download 157

Userpilot

AUGUST 10, 2023

This article not only shows you the differences but tells you when to trigger each, and how to use NPS to drive business growth. How to use relational and transactional NPS data to drive business growth: Segment detractors and reach out to them to offer personalized help. NPS response tagging in Userpilot.

Product Research 91

Product Research Feedback Software Analytic Tools Data Visualization 91

Userpilot

SEPTEMBER 3, 2022

Tag NPS responses to assess the reasons behind customers’ scores. According to a Forrester study , 74% of businesses believe they are data-driven but only 29% are good at acting on the insights. Feedback analysis enables you to understand user sentiment about various aspects of your business. Tag NPS responses.

Feedback Software 98

Feedback Software Customer Feedback User Testing Data Visualization 98

Userpilot

JULY 31, 2023

As well as provide 10 A/B testing metrics that can lead your SaaS to achieve measurable business goals. The best A/B testing metrics for your business should be aligned with your business goals, be part of a metric framework , and determine what metrics are primary or secondary. Feature tagging with Userpilot. Churn rate.

Onboarding KPIs 94

Onboarding KPIs User Testing Product Research Analytic Tools 94

Userpilot

SEPTEMBER 12, 2022

Transactional Net Promoter Score (tNPS) is the process of sending microsurveys to customers immediately after an interaction, or transaction, with your business. The general NPS measures the overall customer perception about your business, whereas tNPS measures user sentiment after specific interactions.

Feedback Software 97

Feedback Software Product Research Onboarding KPIs User Testing 97

Userpilot

DECEMBER 6, 2022

How to analyze the collected data: NPS response tagging: Get qualitative NPS data and highlight the areas that need your attention more than others. Simply tag UI elements to track actions users perform in the app and analyze the highest and lowest interactions within the builder. Tag NPS responses to analyze feedback data.

Data Visualization 97

Data Visualization Customer Feedback User Testing Feedback Software 97

Userpilot

JUNE 5, 2023

The SaaS funnel was designed to help SaaS business owners navigate the tricky world of a high-churn, often oversaturated B2B market. To succeed, your conversion, marketing, and sales funnels must be aligned to help you achieve critical business growth. Feature tagging and interaction analysis with Userpilot.

Analytic Tools 82

Analytic Tools Onboarding KPIs Data Visualization Customer Experience 82

Userpilot

MAY 16, 2023

In this article, we’ll guide you on how you can leverage customer experience analytics to grow your SaaS business. Track usage by tagging features in-app Feature tags allow you to collect data on customer engagement. Track feature usage using feature tags. This, in turn, increases customer retention.

Analytic Tools 87

Analytic Tools Data Visualization Feedback Software Customer Experience 87