Userpilot

JULY 20, 2023

Tidio, for ecommerce businesses that only need a chatbot tool that can provide self-service support. Tidio Tidio is a live chat and chatbot tool that’s tailored to eCommerce and small businesses. Tag and category manager. Gladly for companies that are interested in building lifelong customer relationships using AI.

Embedded Analytics 97

Embedded Analytics Reporting Tools Data Visualization Analytic Tools 97

Userpilot

AUGUST 14, 2023

But since most online advice is either generic or meant for ecommerce businesses, where can you begin as a product marketer working at a SaaS? Using feature tagging to monitor clicks , mouse hovers, and any user input on a specific UI element. Tagging features with Userpilot. NPS response tags on Userpilot.

Data Visualization 95

Data Visualization Analytic Tools Feedback Software Customer Feedback 95

Intercom, Inc.

DECEMBER 18, 2018

Every now and then, a marketer will publish a blog post claiming email marketing is dead, usually shortly after the creation of a popular new tool or social media network. Here are some of the emails we send at Intercom: A weekly newsletter about the latest articles on the blog. “Come back” campaigns for inactive users.

User Testing 150

User Testing Analytic Tools Customer Experience Research Software 150

Userpilot

SEPTEMBER 2, 2022

Integrations with Hubspot, Woopra, Google Tag Manager, etc. Some key features include: Ecommerce LMS. The post Guide to Choosing the Best Customer Education Platform for SaaS appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog. Key features. Resource Center. A lot of bugs.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Education 98

eG Innovations

APRIL 12, 2022

The name of the user who initiated a request can be obtained from different sources – e.g., a HTML DOM element, a meta tag, a JavaScript variable, a cookie attribute or a server-side method/function. You can also expand this facility to pull a list of users for batch processing (example: bulk email) by customer service teams.

Data Visualization 52

Data Visualization Reporting Tools Research Software Customer Experience 52

eG Innovations

APRIL 12, 2022

The name of the user who initiated a request can be obtained from different sources – e.g., a HTML DOM element, a meta tag, a JavaScript variable, a cookie attribute or a server-side method/function. You can also expand this facility to pull a list of users for batch processing (example: bulk email) by customer service teams.

Data Visualization 52

Data Visualization Reporting Tools Research Software Customer Experience 52

Mironov Consulting

JULY 27, 2023

 We’re adding support for SalesForce’s B2C Commerce API in our Avengers/Q4 release to allow ecommerce storefront integrations.  Their  So buying another Intranet server or blogging package or indexing product leaves us with yet another under-supported heap of random aging content.  As

Information 98

Information Weak Development Team Reporting Tools Technical Review 98

Userpilot

MAY 26, 2021

User engagement data (what the users do in your product) – based on the so-called “custom events” (events happening in your product) or feature tags – button clicks, code installs, feature usage and frequency of use etc. Windows, an individual or a company account, user on a basic plan vs. a pro plan, login frequency, etc.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Userpilot

JANUARY 22, 2020

That actually makes it relatively low compared to other industries, such as eCommerce and Construction. When an answer mentions a certain feature, tag it with that feature’s bucket. It’s worth noting that most answers will fall into several buckets, so you need to have multiple tags in place. You can then analyze the results.

Analytic Tools 122

Analytic Tools Feedback Software Research Software Data Visualization 122

Userpilot

JUNE 7, 2021

Trigger Events for Ecommerce – Drip. The solution enables users to manage multi-channel and profiles from a single calendar and tag different pages in posts. A large list of customer actions are available by default within Drip’s automation editor, so you don’t need your technical team to invest a lot of them in the setup.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Andrew Chen

NOVEMBER 1, 2018

My journey took a while too: 10 years in the Bay Area (and blogging, building my network, etc). I started my blog originally to write down everything I was learning. But if you have a network, something like photo-tagging or @mentions might!). Ecommerce companies often use push to advertise sales- no wonder the CTRs are low.

Onboarding KPIs 111

Onboarding KPIs Feedback Software User Testing Data Visualization 111