How To Set Up a Feedback Management System
Userpilot
FEBRUARY 23, 2022
I’ve said this a few times, and it has been wonderfully reiterated by my friend Bernhard Hecker in this blog post – but there is a difference between the words “feedback” and “feature request.”. My general recommendation is to have someone that is customer-facing, like a PMM or someone in your customer success or support teams.
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