Userpilot

FEBRUARY 25, 2024

Analyzing user behavior can help you understand how users perceive your product and brand. Since user preferences are always evolving, you need to be agile and swiftly adapt to new user behavior trends. TL;DR User behavior trends are not the same as consumer behavior trends.

Analytic Tools 98

Analytic Tools Data Visualization User Testing Reporting Tools 98

Userpilot

JUNE 13, 2022

Are you looking for the best SaaS blogs and influencers to follow in 2022? We curated a list of the best SaaS blogs and influencers to help you learn more about SaaS and increase your revenue. We covered the best blogs on SaaS growth, product marketing , UX analytics, venture capital, and sales. What is a SaaS blog?

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

MARCH 25, 2024

What if we told you you could track user sentiment in the user feedback , social comments, and online reviews you receive? In this article, we’ll explain what user sentiment analysis is, why it’s important, and uncover some of the best tools for tracking and analyzing customer sentiment.

Data Visualization 93

Data Visualization Feedback Software Analytic Tools Reporting Tools 93

Userpilot

FEBRUARY 26, 2024

Start building your marketing conversion funnels but creating all product user personas. Next, map out the customer journey stages with all touchpoints , user actions, feelings, and challenges for each persona. The main stages in the marketing funnel are Awareness, Interest, Consideration, Intent, and Purchase.

Analytic Tools 94

Analytic Tools Data Visualization Feedback Software Research Software 94

Userpilot

NOVEMBER 12, 2023

Customer intent helps product teams understand customer needs and build solutions that delight users. How Userpilot can help you act on user intent to drive adoption , engagement, and account expansion. to understand and act on user intent. to understand and act on user intent. Book a demo now to get started.

Feedback Software 97

Feedback Software Analytic Tools Data Visualization Research Software 97

Userpilot

NOVEMBER 21, 2023

TL;DR Hubspot’s product analytics software provides you with reports and dashboards for tracking your marketing campaigns. Most importantly, it enables you to build better products, track the performance of your marketing assets, and make data-backed decisions. Discover trends in user behavior and the customer lifecycle.

Data Visualization 93

Data Visualization Analytic Tools Reporting Tools Onboarding KPIs 93

Userpilot

APRIL 26, 2023

In this article, we cover: What customer behavior analysis is and why it’s important. There are four types of customer data – user persona data, customer behavior data , customer journey activity data , and customer satisfaction data. You can also track in-app behavior with feature tags, goals, and custom events.

Analytic Tools 97

Analytic Tools Data Visualization Feedback Software Customer Feedback 97

Userpilot

AUGUST 16, 2023

Without retaining users , you’re throwing away money and resources spent acquiring customers that’s why having a retention playbook is helpful. A user retention playbook will keep your customers happy and continue using your product for longer. Monitor user satisfaction by regularly conducting in-app surveys.

User Testing 97

User Testing Customer Experience Customer Feedback Analytic Tools 97

Userpilot

JANUARY 12, 2023

There are different user behavior analytics use cases you can implement when conducting user behavior analytics. First, the use cases we’ve put together for this article present different angles of how to act on behavioral data at different stages of the customer journey. What is user behavior analytics?

Analytic Tools 95

Analytic Tools Data Visualization Feedback Software Customer Feedback 95

Userpilot

DECEMBER 21, 2022

They help you track performance and get better results. You need marketing analytics tools to gather data and report on them together, track campaign success, and make data-driven decisions that lead to business and revenue growth. Amplitude is a product analytics platform that lets you track user behavior and build custom reports.

Data Visualization 90

Data Visualization Analytic Tools Feedback Software Research Software 90

Userpilot

MARCH 27, 2023

How can product analytics help product managers create better digital products and more satisfying user experiences? We start by looking at different kinds of analyses and the metrics to track and then explore some practical ways of using each of them to drive various product goals. This is the main question we tackle in this article.

Analytic Tools 97

Analytic Tools Data Visualization Feedback Software Onboarding KPIs 97

Userpilot

MAY 14, 2023

Choosing the best event-tracking tool for your business is not easy. To make the choice a bit easier for you, we’ve created a list of the best tools for tracking events available for SaaS teams in 2023. TL;DR An event-tracking system is an application for recording and analyzing user interactions with your product or website.

Analytic Tools 93

Analytic Tools Data Visualization Feedback Software Reporting Tools 93

Userpilot

FEBRUARY 4, 2023

Wondering how you can make the most of your growth analytics to boost average revenue per user, and retention, and drive product growth ? The growth metrics you should be tracking. Meanwhile, growth analytics is more concerned with overall user behavior , such as average revenue, conversion rates, retention rates, and more.

Analytic Tools 95

Analytic Tools Data Visualization Customer Experience User Testing 95

Userpilot

JUNE 8, 2023

Do you want to leverage event data to make data-driven decisions to enhance user experience? Event data allows you to understand your users’ behaviors and needs on a deeper level. It encompasses a wealth of data like user actions, feature usage, and beyond. Why should you collect event data?

Feedback Software 86

Feedback Software Analytic Tools Data Visualization Events 86

Userpilot

DECEMBER 31, 2022

How does tracking your digital experience analytics help you retain users, remain competitive, and grow your business ? In this article, we cover: What digital experience analytics is and why tracking these data points is important? The main methods for tracking your customer experience is data analytics.

Data Visualization 94

Data Visualization Analytic Tools Feedback Software Reporting Tools 94

Userpilot

APRIL 21, 2024

Next, create user personas. A high-converting landing page is tailored for a specific user persona. It’s optimized for mobile users, has a strong headline and CTA, and loads fast. It helps create in-app experiences to optimize user conversions. How you guide users to the desired actions depends on who they are.

Research Software 87

Research Software Feedback Software User Testing Reporting Tools 87

Userpilot

FEBRUARY 26, 2023

TL;DR Mixpanel is a product analytics tool that helps companies measure and optimize user engagement. While Mixpanel helps track user behavior and interaction with products, Google Analytics is great for tracking website traffic and conversions. What is Mixpanel? Mixpanel vs Google Analytics.

Data Visualization 93

Data Visualization Analytic Tools Feedback Software Software Review 93

Userpilot

MARCH 31, 2023

Understanding the nuances between them is critical to utilize them to improve your feature adoption , customer behavior, etc. Some analytics categories in SaaS are the journey , experience , engagement , behavior , retention , and loyalty analytics. TL;DR Metrics measure and evaluate the performance of your product or company.

Data Visualization 92

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 92

Userpilot

MARCH 26, 2023

Conversion funnel analysis tracks a customer’s journey from the initial point of contact to the final conversion point. TL;DR A conversion funnel is a journey that users take from initial awareness to converting into paying customers. Setting up custom conversion events to track the customer experience and progress.

Data Visualization 93

Data Visualization Analytic Tools Feedback Software Customer Experience 93

Userpilot

JUNE 19, 2023

TL;DR Cohort retention analysis tracks how distinct groups of users engage with the product over a period of time. Teams use cohort retention analysis to evaluate their strategies and analyze long-term user behavior trends to improve customer retention. Behavioral cohorts use in-app behavior to group users.

Data Visualization 86

Data Visualization Analytic Tools Customer Experience Customer Feedback 86

Userpilot

MARCH 7, 2023

TL;DR Amplitude is a product analytics tool that turns raw data from user behavior into critical insights. Customer journey visualization lets you analyze user journeys with different levels of precision and examine customer paths. How do users navigate your product? Let’s find out! Book a demo to see it in action.

Data Visualization 92

Data Visualization Analytic Tools Feedback Software Reporting Tools 92

Userpilot

DECEMBER 31, 2022

Product conversion is when users perform a desired action on a product or website, such as subscribing or using a specific feature. Tracking product conversion rates help you understand customer behavior and identify areas for improvement in the customer journey. Why should you track product conversion rates?

Analytic Tools 96

Analytic Tools Feedback Software Data Visualization User Testing 96

Userpilot

MAY 21, 2023

Feature releases make products more useful and valuable for users. New feature ideas come from customer requests, tracking user behavior and their pain points , customer feedback , and your competitors. Always beta-test your features before releasing them to the whole user base. Book the demo to see how!

Onboarding KPIs 80

Onboarding KPIs Feedback Software User Testing Product Research 80

Userpilot

APRIL 7, 2023

Collect market research insights from industry reports, census data, Google trends, user persona canvas and surveys, social listening, discovery interviews , and customer reviews. Use session recordings , click tracking, feature usage , customer journey interactions, eye tracking, and cohort analysis to understand user behavior.

Data Visualization 90

Data Visualization Analytic Tools Feedback Software Research Software 90

Userpilot

DECEMBER 15, 2022

Are you looking for heat map examples to measure user behavior in different scenarios? In this blog post, we’ll be discussing 11 examples of heatmaps to understand customer engagement better and create more enticing products. Tracks user behavior in-app and helps improve user experience by analyzing user paths.

Data Visualization 89

Data Visualization Customer Feedback Analytic Tools User Testing 89

Userpilot

SEPTEMBER 12, 2022

It may be reading articles on your blog, engaging with ads, leaving reviews, contacting the support team, and so on. Every customer touchpoint factors into brand perception and, therefore, impacts revenue so it’s critical to track them. You can use these tools to track customer touchpoints in the app. In short — AARRR.

Analytic Tools 95

Analytic Tools Feedback Software User Testing Customer Experience 95

Userpilot

JULY 20, 2023

How to track and identify potential churn issues: Measure customer satisfaction across the user journey. Track feature usage to understand customer engagement. Analyze customer behavior to spot sudden spikes in user activity. Analyze customer behavior using in-depth segmentation. It results in a delayed Aha!

Customer Experience 86

Customer Experience Feedback Software Analytic Tools Data Visualization 86

Userpilot

MARCH 29, 2023

How can it help product and marketing teams make data-driven decisions and improve the user experience at different stages of the customer journey? Utilizing digital analytics enables them to make data-driven product decisions , and identify user friction and pain points. What’s digital analytics? This could be website data (e.g.,

Data Visualization 85

Data Visualization Analytic Tools Embedded Analytics Feedback Software 85

Userpilot

DECEMBER 8, 2022

SaaS companies use different types of heatmaps to identify user behavior in the app to spot friction points and, hence, improve UX and conversion elements. A heat map is a graphical representation of user activity on your website or application with color-coded values. Track dead clicks and unveil friction with heatmap tools.

Analytic Tools 94

Analytic Tools Data Visualization User Testing Customer Feedback 94

Userpilot

MARCH 14, 2023

User segmentation is an essential strategy in product management. But where do you get started with user segmentation? In this article, we cover: Why user segmentation is essential for product managers. The most common ways to segment users. JBTDs, user roles, etc.). In SaaS, there are free, trial, and paid users.

Analytic Tools 93

Analytic Tools User Testing Customer Feedback Feedback Software 93

Userpilot

FEBRUARY 21, 2023

TL;DR Heap is a digital insights platform that allows product teams to track user behavior in mobile and web-based applications. Userpilot is another product adoption tool with solid analytics , user sentiment tools, and an engagement layer that come at the fraction of the price of the alternative products.

Data Visualization 96

Data Visualization Analytic Tools Feedback Software Reporting Tools 96

Userpilot

OCTOBER 18, 2022

How can user analysis help you drive product growth and reduce churn? With user analysis, you can derive invaluable insights into user behavior and identify: Roadblocks that impair customer retention. Hiccups in user experience. Let’s get down to the nitty-gritty and learn how to perform user analysis.

Customer Feedback 94

Customer Feedback Data Visualization User Testing Analytic Tools 94

Userpilot

JANUARY 30, 2023

This article features all the nooks and crannies that will help you learn how to analyse the customer journey using behavioral analytics. It delves into the process of collecting customer behavioral data for SaaS and explores real-life examples of how to act on all the data. What is customer behavior analytics?

Analytic Tools 91

Analytic Tools Data Visualization Customer Feedback Feedback Software 91

Userpilot

FEBRUARY 9, 2023

You will also know how to track and use it for your SaaS business. TL;DR Predictive customer analytics uses data, statistical algorithms, and machine learning to analyze past customer behavior and predict future actions. You can also try sending microsurveys and performing behavioral segmentation to detect event trends.

Data Visualization 92

Data Visualization Analytic Tools Customer Feedback Customer Experience 92

Userpilot

FEBRUARY 20, 2023

TL;DR Product analytics is the process of collecting and analyzing data about product usage and user behavior. Product analytics tools empower teams to make informed decisions on how to add more value and offer a better user experience. Both Pendo and Amplitude offer advanced segmentation features that allow you to group users.

Data Visualization 97

Data Visualization Analytic Tools Feedback Software Reporting Tools 97

Userpilot

AUGUST 5, 2023

How can you leverage data tracking to get product growth insights ? The actionable insights from the analyses will help you better understand the user journey, improve your company’s bottom line, and optimize the user experience. Use feature tagging to track feature usage. What is data tracking?

Data Visualization 91

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 91

Userpilot

MARCH 9, 2023

After all, you’re getting access to a user onboarding tool with a reputation for quality analytics without having to spend a cent. The plan gives users access to product analytics. This includes unlimited no-code features and page tagging, user segmentation , and behavioral analytics. Pendo Free analytics.

Data Visualization 92

Data Visualization Software Review Analytic Tools Feedback Software 92