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Miro’s Andrey Khusid on the art of distributed teamwork

Intercom, Inc.

We chatted about the company’s evolution from RealtimeBoard, a tool beloved by the UX community, to Miro – a rapidly growing SaaS innovator that boasts Dell, Netflix, Ikea, and Spotify amongst their steadily growing roster of clients. In our discussion we unpack what this means for them as a company and for their customers.

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TEI 215: The best way product managers should use the Value Proposition Canvas – with Alan Smith

Product Innovation Educators

Understand a customer’s jobs, pains, and gains for effective product management. Figuring out what your customer wants and needs from your product or service is the heart of product management. That is the beginning of how we create products that customers love. the value map.

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How to Create a Mind-Blowing “Wow Moment” for Your SaaS Business

Userpilot

I’m talking about those rare times when a product gives you everything you needed and more, and just really rocks your world. If a product drastically exceeds the customer’s expectations that were set by the sales team, it’s likely to inspire high levels of customer loyalty. What is a Wow Moment?

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How To Develop Into An Exponential Product Manager

The Product Coalition

Highly effective Product Managers (or what I call Exponential PMs) tend to be strong in all of these areas. We’re going to start big picture, chop it up, then have a look at what you can do to grow in each area. Let’s tuck in… What makes for a highly effective Product Manager? understanding your market, industry, competition) 3.

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How to Design for Calmness – with Lisa Kleinman | ? Design Aloud

UX Studio

Joining us on the first episode of this season of Design Aloud is Lisa Kleinman , an accomplished UX researcher , Design strategist, and the queen of customized emojis. But what would it mean to take the product we’re working on and build something that creates calmness. “I love the idea of how to design for calmness.

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SaaS Product Welcome Page: How to Create Engaging Experiences Using Welcome Screens

Userpilot

What exactly is a welcome page when discussing SaaS products? customize with personal details), using modals where appropriate, and choosing to ‘show’ value by slotting them into the customer journey rather than just telling. What is a welcome page? That’s no mean feat.

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Idea To Invalidation In < 3 Months

The Product Coalition

Idea To Invalidation In < 3 Months | Lena's blog How it all started Ever since I quit my full-time job in February 2020, I’ve kept an eye out for opportunities to work on new business ideas with other people. I spent a month or so trying to book meetings with additional target customers through different cold outreach techniques.