The Product Coalition

FEBRUARY 25, 2024

In this blog series, we embark on a comprehensive journey through the evolution of Netflix, tracing its origins, key milestones, and the driving forces behind its remarkable transformation. The company also leveraged data analytics to personalize recommendations and improve the user experience. UX Timeline, back to the past!

Analytic Tools 102

Analytic Tools Entertainment Customer Experience Data Visualization 102

UX Studio

MARCH 1, 2024

Our blog post guides you through the maze of AI research tools. But the question arises: How useful are the currently available tools, and what challenges do they generate? Then, we rigorously tested AI tools for UX research to evaluate their suitability for future integration and also to understand their current limitations.

Data Visualization 97

Data Visualization Research Software Product Research Analytic Tools 97

Userpilot

FEBRUARY 25, 2024

Product analytics can help you track changing user behavior for your app but here are some industry-wide changes that are influencing purchasing decisions in 2024. Predictive analytics are driving business decisions such as product and marketing strategy. Accessibility features are making UX design more inclusive.

Analytic Tools 104

Analytic Tools Data Visualization User Testing Reporting Tools 104

Userpilot

OCTOBER 4, 2022

UX KPIs, or user experience key performance indicators, are essential numerical data points that are used to track, measure, and compare the experience users have with your SaaS product. So, if you’re a product manager looking to significantly improve your UX efforts and provide actionable insights to your UX team, read on!

Analytic Tools 105

Analytic Tools Research Software Feedback Software Data Visualization 105

Userpilot

APRIL 13, 2022

Click tracking is an essential method for uncovering weak spots in the product UX and the user flow by analyzing how users engage with your UI. what to do with the data you collect. what to do with the data you collect. This can be a broken link, poor onboarding , confusing UX, etc. What is click tracking?

Analytic Tools 97

Analytic Tools Data Visualization Feedback Software Customer Feedback 97

Userpilot

JUNE 19, 2023

In this guide, we’re going to break down what a user flow is, explain how to analyze the process, set out how to identify and capitalize on opportunities, and share the tools that’ll help you drive product growth. If you’re a more casual user, a free tool like Google Analytics might be sufficient.

Data Visualization 96

Data Visualization Analytic Tools User Testing Customer Experience 96

Userpilot

JULY 31, 2023

What is Pendo? TL;DR Pendo is a product growth platform for product , marketing , customer success , and UX design teams. TL;DR Pendo is a product growth platform for product , marketing , customer success , and UX design teams. What is Pendo? What does this mean? Let’s get right to it!

Data Visualization 93

Data Visualization Analytic Tools Feedback Software Reporting Tools 93

Userpilot

MAY 18, 2023

What's the difference between UX vs CX? UX deals with a user's interactions with specific aspects of your product, while CX is broader and covers all customer engagements with your brand. Read on to find four key differences between UX and CX and how to improve both. What is user experience?

Customer Experience 95

Customer Experience User Testing Analytic Tools Feedback Software 95

Userpilot

FEBRUARY 24, 2023

Are you wondering if Appcues offers the right analytics functionality for your product? If so, you’re in the right place because that’s what this article explores! We’re having a closer look at the key Appcues analytics features, discussing their pros and cons, and checking out a few user reviews. What is Appcues?

Data Visualization 97

Data Visualization Analytic Tools Onboarding KPIs Software Review 97

Userpilot

MARCH 27, 2023

How can product analytics help product managers create better digital products and more satisfying user experiences? We finish with an overview of product analytics tools that your team can benefit from. We finish with an overview of product analytics tools that your team can benefit from. What is product analytics?

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Onboarding KPIs 98

Userpilot

JANUARY 30, 2023

This article features all the nooks and crannies that will help you learn how to analyse the customer journey using behavioral analytics. TL;DR Customer behavior analytics is an in-depth analysis of user interactions within your product that helps SaaS companies understand customer preferences and locate friction points.

Analytic Tools 97

Analytic Tools Data Visualization Customer Feedback Feedback Software 97

Userpilot

DECEMBER 31, 2022

How does tracking your digital experience analytics help you retain users, remain competitive, and grow your business ? In this article, we cover: What digital experience analytics is and why tracking these data points is important? The main methods for tracking your customer experience is data analytics.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

DECEMBER 8, 2022

Wondering how heat map analysis can influence your product UX? SaaS companies use different types of heatmaps to identify user behavior in the app to spot friction points and, hence, improve UX and conversion elements. Employ heatmap data in your A/B testing to get more context and understand what drives conversions.

Analytic Tools 98

Analytic Tools Data Visualization User Testing Customer Feedback 98

Userpilot

MAY 5, 2022

Churn analytics helps you detect your product friction points and understand why users stop using the tool. This is crucial if you want to know how healthy your SaaS product is and what should be improved to increase customer retention and lower the churn rate. What is churn analytics? Let’s begin!

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Customer Feedback 98

Userpilot

JULY 17, 2023

Do you want to learn how to use data analytics to improve customer experience? In this guide, we’re going to show you how to use data analytics to improve the customer experience! Implementing data analytics can increase engagement, reduce friction , aid personalization, and improve marketing efficiency.

Data Visualization 98

Data Visualization Customer Experience Analytic Tools Customer Feedback 98

Userpilot

JANUARY 12, 2023

There are different user behavior analytics use cases you can implement when conducting user behavior analytics. Second, you’ll learn the best tools to use for behavioral analytics. So let’s jump straight to the article to uncover product growth insights with the help of behavioral analytics.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Customer Feedback 98

Userpilot

DECEMBER 16, 2021

Recognizing user behavioral patterns and introducing UX behavior-based improvements is the future of all “user-friendly” activities. Fortunately, we can improve and automate analytical processes to maximize their efficiency and minimize their time consumption. What exactly is user behavior analysis?

User Testing 98

User Testing Data Visualization Customer Experience Analytic Tools 98

Userpilot

DECEMBER 21, 2022

Marketing analytics tools are a product marketing manager’s best friend. In this article, we cover: What are marketing analytics tools and why they are essential for marketing teams and marketing agencies? The best marketing analytics tool for your business needs. What are marketing analytics tools?

Data Visualization 96

Data Visualization Analytic Tools Feedback Software Research Software 96

Userpilot

MAY 14, 2023

If you need an in-app tracking tool, your options include dedicated analytics tools or product adoption solutions. Standalone analytics products like Amplitude , Mixpanel , and Heap normally offer more advanced features for tracking and analyzing user interactions but don’t give you the tools necessary to act on the insights.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Reporting Tools 98

Userpilot

JULY 22, 2023

Customer behavior analysis helps you to understand what goes on in your customer’s head and respond to it to help with product growth. Customer behavior analytics involves gathering customer data to examine user behaviors and extract valuable insights. Hotjar is a behavioral analytics platform for recording sessions and heatmaps.

Data Visualization 94

Data Visualization User Testing Customer Feedback Analytic Tools 94

Userpilot

JUNE 8, 2022

What is a critical user journey? Why is it important in UX design ? In this short guide, we’ll shed light on what a critical user journey is and how you can map one that improves your experience. A critical user journey is a UX tool that maps out the key interactions between users and a product.

Customer Feedback 91

Customer Feedback Customer Experience User Testing Analytic Tools 91

Userpilot

OCTOBER 18, 2022

User analysis shows how users experience the product, what they like, and why they churn. Learn which features customers use the most and what features they might need. Google Analytics — to monitor key acquisition and behavioral metrics. What is user analysis? Why is user experience analysis important? Task analysis.

Customer Feedback 98

Customer Feedback Data Visualization User Testing Analytic Tools 98

Userpilot

JULY 4, 2022

If you’re looking to improve user engagement and experience, start by avoiding some of the most common UX design mistakes. As UX is a crucial element, it’s important for you to know what results in a poor user experience. Avoiding UX debt. What is UX design? Let’s get started!

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Userpilot

JULY 14, 2021

There are plenty of all these blogs “15 alternatives to {Brand Name} that are equally good” that are…plain wrong. Written by content writers who have never used any of those tools, and frankly – have no clue what they are talking about. Appcues comes second-next, with really nice UX and UI. What about a hair trimmer?

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 105

Userpilot

OCTOBER 28, 2020

In our last blog, we showed you what you need to do and to avoid to make awesome product tours and walkthroughs. In this blog, we’re going to take your through the market-leading product tour software and solutions out there so you can choose the one that suits you best. Source: userpilot.com. Pros of Userpilot.

Analytic Tools 105

Analytic Tools Feedback Software Software Review Onboarding KPIs 105

Userpilot

MARCH 8, 2022

What is user analytics, and how can it help you drive product growth ? User analytics provides actionable insights into user behavior. This allows you to see what different segments of your customers are doing in your product and why they behave that way. What is user analytics in SaaS?

Analytic Tools 98

Analytic Tools Data Visualization Onboarding KPIs Customer Experience 98

The Product Coalition

JULY 13, 2022

Interested in FullStory but curious to know what alternatives are out there? If you’re shopping around for a mobile app analytics platform before biting the bullet with Fullstory, you’ve landed in the right place. Or there are other analytics solutions that might fit your needs and budget better. What is FullStory used for?

Data Visualization 113

Data Visualization Analytic Tools Feedback Software Reporting Tools 113

Userpilot

MAY 3, 2023

Any savvy product manager should be looking at how they can leverage software usage analytics to make more informed decisions and boost product growth. In this article, we’re going to unpack exactly what usage analytics is, why you should care about it, how to use it in your product, and the best tools for the job.

Analytic Tools 80

Analytic Tools Data Visualization Feedback Software User Testing 80

Userpilot

FEBRUARY 3, 2023

Let’s take a closer look at what customer analysis is, its benefits, and how to get started. Let’s take a closer look at what customer analysis is, its benefits, and how to get started. Leverage product analytics to do a customer behavior analysis and get a better understanding of how customers interact with your product.

Analytic Tools 98

Analytic Tools User Testing Research Software Feedback Software 98

Indicative

OCTOBER 1, 2020

Enter: customer analytics. At what point are leads entering your sales funnel and what point are they dropping off? At what point are leads entering your sales funnel and what point are they dropping off? What is the LTV of your average customer? This is where great data comes in.

User Testing 141

User Testing Data Visualization Customer Feedback Analytic Tools 141

Userpilot

FEBRUARY 20, 2023

TL;DR Product analytics is the process of collecting and analyzing data about product usage and user behavior. Product analytics tools empower teams to make informed decisions on how to add more value and offer a better user experience. Pendo is a product adoption platform famous for high-quality analytics solutions.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

JULY 18, 2023

Product analytics software provides objective insights into user behavior and product performance. Book the Userpilot demo to see how its feedback, analytics , and engagement features can support your product growth. What are the different types of product management tools? Best product management software tools.

Analytic Tools 97

Analytic Tools Feedback Software Research Software Reporting Tools 97

Userpilot

SEPTEMBER 12, 2022

So let’s dive into details and learn from examples of what customer touchpoints are. It may be reading articles on your blog, engaging with ads, leaving reviews, contacting the support team, and so on. Userpilot – for monitoring what users do in the product. What are the customer touchpoints in the customer journey?

Analytic Tools 98

Analytic Tools Feedback Software User Testing Customer Experience 98

Userpilot

JUNE 6, 2023

Product data analytics and product management are inseparable. Our ultimate guide to product data analytics explores: The most relevant metrics teams should track. We also look at various tools that can help you harness the power of analytics to drive your product growth. What is product data analytics?

Data Visualization 71

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 71

Userpilot

MARCH 31, 2023

Analytics vs metrics – how do they differ from each other? Though both are important, analytics and metrics have distinct meanings and purposes in your data analytics process. In this article, we will go through analytics and metrics, their examples, and how you can analyze metrics to drive growth for your SaaS business.

Data Visualization 97

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 97

UX Planet

MARCH 17, 2024

The process typically involves the following steps: Write a text prompt: provide AI with written content, such as a script, blog post, prompt, or presentation outline, that you want to convert. It’s better to check what your target audience thinks about Artificial Intelligence before integrating it into content making.

Data Visualization 74

Data Visualization Analytic Tools Artificial Inteligence Generative AI 74

Userpilot

FEBRUARY 6, 2023

If you are wondering how actionable analytics can help you boost product growth in 2023, this post is for you! In this article, we cover everything about different types of actionable analytics, how to collect those actionable insights and the best tools you can use to harness the analytical data. Let’s get started.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Customer Feedback 98