Userpilot

JULY 18, 2023

It takes a fair bit of effort and time to keep up with the constant innovation in the product management software space. Fear not though, as our product management software guide will give you insights into some of the best-in-class applications that will boost your team performance and help you build successful products!

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Business of Software Conference

SEPTEMBER 15, 2021

Book Review – Radical Product Thinking – Radhika Dutt. Radical Product Thinking , the new book by Radhika Dutt, is published 28 September and we are delighted and honored she will by joining us for BoS Conference Online Fall 27-29 September to share some of the key messages that the book shares.

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Userpilot

MAY 3, 2023

Thanks to the template library, they are easy to create but not so easy to customize without coding. Userpilot offers more UX patterns than Pendo and its onboarding experiences are easier to customize without coding skills. Book the demo! Pendo onboarding does get mentioned in the reviews though. Pendo onboarding review.

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Onboarding KPIs Software Review Analytic Tools Data Visualization 98

Userpilot

JANUARY 16, 2024

Looking for UX design books that offer practical wisdom and show you how to get better? Whether you're a complete novice out for beginner lessons or a veteran in search of expert-level knowledge, you'll find the right books for you. We covered: A general overview of the books.

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User Testing Books Customer Feedback Customer Experience 105

Userpilot

SEPTEMBER 2, 2022

On the hunt for the best instructional design software to create course content and engage learners? In this article, we cover: How SaaS companies can use instructional design software to increase product adoption. TLDR; Instructional design software helps you create custom eLearning courses and training material.

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Analytic Tools Feedback Software Reporting Tools Software Review 98

Userpilot

APRIL 10, 2024

Create different formats of resources. Here are 8 knowledge base creation best practices that can help you create deep connections with your customers: Include multiple types and formats of resources. Don’t custom code – use the right knowledge base software. Book a demo to get started!

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Userpilot

JUNE 3, 2022

Trying to find the best product marketing resources for 2022? We’ve compiled a list of the best resources to get you started – from tools and blogs to courses. We’ve compiled a list of the best resources to get you started – from tools and blogs to courses. You’re in luck. Let’s get started!

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Research Software Analytic Tools Feedback Software Data Visualization 98

Userpilot

DECEMBER 15, 2022

What is the best software localization tool available at the moment? Software localization adapts your products so that it feels natural to users who speak a different language. Software developers are the target users of Localazy, which supports automatic web and mobile app translation into over 80 languages. Book the demo!

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Research Software Analytic Tools Feedback Software Reporting Tools 98

Gainsight

NOVEMBER 20, 2019

In the spirit of “Staying Thirsty” we’ve compiled this list of books, blogs, Slack communities, and podcasts for product-obsessed people that want to develop themselves in and out of the office. So treat yourself to a book every quarter. Books for Product Managers. Books for Product Managers. Blogs for Product Managers.

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Books Blog Feedback Software User Testing 80

Johanna Rothman

NOVEMBER 16, 2020

One of my reviewers for the Modern Management Made Easy books asked a fascinating question: I've never seen this many women in management or in senior leadership positions. Up until the mid-80s, many of the software engineering jobs were for special-purpose machines or applications. The idea of a code review or a design review?

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Technical Review Research Software Software Review Systems Review 111

Iteratively Blog

MARCH 15, 2020

As folks who constantly deal with data, finding the right resources to refer in times of need is a challenge. Additionally, if you simply Google the phrase, ‘data analytics resources’, you will be overwhelmed. To solve this, we created an internal doc with the best five of every kind of resource that data folks generally refer to.

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Data Visualization Analytic Tools Research Software Technical Review 101

Userpilot

FEBRUARY 24, 2023

We’re having a closer look at the key Appcues analytics features, discussing their pros and cons, and checking out a few user reviews. Book the demo! Setting Appcues doesn’t require any coding and it supports both web and mobile apps. The process of creating events is completely code-free. Appcues review.

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Data Visualization Analytic Tools Onboarding KPIs Software Review 98

Userpilot

JULY 9, 2021

What are the best product management books to add to your 2021 reading list? So read on for a quick summary of each book, who the author is, and key points, so you can pick a book for your next beach day. Product-Led Growth by Wes Bush is the ultimate book on how to implement product-led growth and build winning products.

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Books Research Software Feedback Software Analytic Tools 98

Userpilot

APRIL 22, 2024

Ensure better resource allocation. Review feature usage data. Book a demo to see how Userpilot can transform your product analysis and help you drive growth. For example, Xero, the online accounting software, has a feature that automates tax calculations based on the tax rates and rules of the user’s configured region.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Weak Development Team 105

The Product Coalition

FEBRUARY 26, 2020

Higher education and training courses are much too often focused on code itself, but in fact there are many more aspects to developing digital products than that. Books Software Project Survival Guide ?—?Steve Books Building digital products? —?Alex Layton The Product Book ?—?Product SaaS vs PaaS vs FaaS, etc.

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Technical Review Software Review Research Software Product Research 78

Userpilot

APRIL 22, 2024

Encouraging referrals and reviews to expand word-of-mouth. Implement the customer success best practices with Userpilot code-free. Book a demo to give it a try. Avoid customer frustration with self-service knowledge bases A great opportunity to offer a top-notch customer experience is through an in-app resource center.

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Analytic Tools Feedback Software Research Software Customer Experience 99

Userpilot

SEPTEMBER 21, 2022

This article provides a detailed guide to help you find the best knowledge-base software solutions so you can provide frictionless experiences to your customers. Knowledge base software, also called help center software, helps you create, organize, and manage self-service content. Book a demo to get started right away!

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

Sachin Rekhi

JUNE 25, 2017

Most folks are looking for a pointer to a book or a class they can take on product management, but I always reply with a collection of blog posts from practitioners sharing their best practices. I still believe these remain the very best resources on the topic.

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Product Research User Testing Analytic Tools Product Management 167

The Product Coalition

NOVEMBER 29, 2022

switching from analytical work or coding to running a meeting). Review your time : review where your time went. Your time and where you spend it is your most valuable resource. Some of the common challenges they face are: Not defending time: They allow a call or meeting to be booked over their allocated time.

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The Product Coalition

AUGUST 4, 2019

Why are Product Management Books important ? The next best thing is to pick up a book. Whatever your level of PM experience, there’s a lot to be said for picking up a good book. Gayle has worked as a Software Engineer for Google, Microsoft, and Apple and has extensive interviewing experience on both sides of the table.

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Books Product Management Product Manager User Testing 60

Userpilot

APRIL 24, 2024

Similarly, you can't expect potential customers to come on board without a well-designed software demo first. Always follow up via email and send a demo summary, along with other useful resources. If you’re looking to create impressive SaaS sales demos of your own, book a Userpilot Demo to see how we can help.

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Userpilot

AUGUST 31, 2023

The key differences between Heap and Google Analytics 4 (GA4) are: Heap automatically tracks everything through code installation while GA4 combines both auto-collected and user-defined events. Heap offers relatively simple installation via a code snippet for auto-collecting events. What is Heap? using Google Connectors.

Data Visualization 104

Data Visualization Analytic Tools Feedback Software Reporting Tools 104

PMLesson's Ace the PM Interview

JULY 12, 2022

🧠 Check out Exponent's full software developer interview course. Or, review the most common junior developer interview questions from our question database. Read More: Software Engineer Interview Cheat Sheet: Tips, Tricks and Advice If you're currently on the job hunt and feeling discouraged, don't be!

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Software Developers Software Development Research Software Feedback Software 52

Userpilot

MAY 7, 2021

Self-service software is the perfect antidote to the modern world of instant gratification. What is self-service software? Why is self-service software growing popular in SaaS? Product adoption tools for self-service software. Customer support tools for self-service software. What is self-service software?

Analytic Tools 52

Analytic Tools Feedback Software Software Review Data Visualization 52

Userpilot

APRIL 9, 2024

Known for its code-free onboarding flow creation, Appcues enables personalized in-app experiences focusing on user engagement and retention. Book the demo to find out more! Many onboarding tools allow companies to create self-service resources , like knowledge bases or video tutorials , for on-demand after-hours support.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Userpilot

OCTOBER 6, 2023

Review stage (BoFu). So, book a Userpilot demo if you want to trigger in-app messages and fuel your marketing funnel. You can find room for improvement and allocate marketing resources based on data-driven insights. For example, you can use any email marketing software to identify your most engaged leads through lead scoring.

B2B 105

B2B Analytic Tools Feedback Software Data Visualization 105

Userpilot

JANUARY 22, 2024

A low-touch model relies on automation and self-service resources to onboard and support customers with little direct CSM involvement. If you have limited CS resources, the low-touch model is more suitable as it’s more efficient and cost-effective. Book the demo! The choice should also reflect customer preferences.

Analytic Tools 103

Analytic Tools Feedback Software User Testing Customer Feedback 103

Userpilot

JANUARY 3, 2023

Prevent negative reviews. Identifying churn risk helps you prevent customer attrition due to factors under your control. Prevent negative reviews. Knowing that SaaS buyers actively research a product before signing up, the last thing you want is to have negative reviews all over the place. Net MRR churn rate.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Data Visualization 98

Userpilot

NOVEMBER 9, 2023

Monitoring online reviews on sites like G2 and Capterra (for SaaS) to understand customer expectations and see where your product is lagging. Implementing an in-app resource center to provide self-service support. That said, building the habit of monitoring and analyzing reviews can go a long way. Checking reviews on G2.

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Customer Satisfaction User Testing Customer Feedback Feedback Software 105

Userpilot

MARCH 21, 2024

Providing exceptional customer service by offering 24/7 support through in-app resources and optimizing customer experience. Implementing loyalty programs to reward users who provide feedback, reviews, and referrals to boost retention and advocacy. Create help resources in different formats to directly tackle these challenges.

User Testing 105

User Testing Analytic Tools Research Software Feedback Software 105

Userpilot

MARCH 17, 2022

People are not likely to find value in a software product if they are left alone to figure everything out. End-user training is all about educating customers on what software offers and how they can maximize their usage. This in turn makes them want to invest time and money into using your software to meet their needs.

Analytic Tools 105

Analytic Tools Feedback Software User Testing Customer Experience 105

Userpilot

MAY 19, 2024

TL;DR GainsightPX is a powerful product experience platform that helps you gather insights into how users interact with your software or app.The tool provides advanced enterprise-grade product analytics, native omnichannel engagement features to drive customer engagement, and closed-loop feedback with surveys to gauge your user experience.

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Userpilot

APRIL 28, 2022

Onboarding software is in high demand for SaaS product managers , and with good reason – the market is booming. Appcues and Pendo are both types of onboarding software, designed to help boost customer engagement. Appcues and Pendo are both types of onboarding software, designed to help boost customer engagement.

Analytic Tools 98

Analytic Tools Feedback Software User Testing Customer Experience 98

Userpilot

SEPTEMBER 12, 2022

It may be reading articles on your blog, engaging with ads, leaving reviews, contacting the support team, and so on. Acquisition stage: Engaging with your digital ads, reading reviews on product listing platforms, and booking a demo or signing up for a trial. Reading reviews on product listing platforms.

Analytic Tools 98

Analytic Tools Feedback Software User Testing Customer Experience 98

Userpilot

OCTOBER 24, 2023

Implementing an in-app resource center to prevent users from having to leave your app in order to solve their issues and provide proactive support. Since you’ll need software to resurrect users, why not book a Userpilot demo and see how you can retain more users for your business? Who are resurrected users?

Customer Experience 103

Customer Experience User Testing Customer Feedback Onboarding KPIs 103

Userpilot

JANUARY 8, 2024

Book a demo now to begin. The idea is to share resources free in exchange for lead data (mostly name, email, and basic company info). Identify these users and reach out, asking that they write a review or grant you a video interview you can embed on your landing pages or social media. What is a customer acquisition strategy?

Analytic Tools 105

Analytic Tools Research Software Feedback Software Customer Experience 105

Userpilot

NOVEMBER 15, 2021

UserGuiding is a no-code tool for user onboarding. To make an informed decision before you invest in the software, it's essential to understand the benefits and drawbacks of UserGuiding: Pros. UserGuiding reviews. Let's take a closer look at some of the user reviews that their customers posted online.

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Analytic Tools Feedback Software Reporting Tools Onboarding KPIs 98