Mind the Product

APRIL 21, 2020

We’ve heard it again and again – these are odd times; we’re not working remotely, we’re working during a crisis; this is not the new normal. You’re not working the same way, and your customers have different needs than they did a month ago. Customer Discovery. Remote Working. Adapting to change.

Product Research 164

Product Research Customer Experience Feedback Software Research Software 164

Amplitude

DECEMBER 4, 2020

Modern digital experiences aren’t straight paths from A to B. People interact with brands online across different devices and touch points that don’t necessarily have a linear relationship. Fortunately, customer analytics software can help uncover these different inflection points and phases.

Analytic Tools 64

Analytic Tools Data Visualization Customer Experience Weak Development Team 64

Mind the Product

MAY 9, 2017

Jenine Lurie is Founder and Lead Strategist at Disruptive Experience, a New York based design consultancy that applies unique user-centered design strategies to create intuitive and delightful experiences that connect people to products. Prioritizing Features is Smart Product Development . Device Experiences.

User Testing 100

User Testing Development Customer Experience Product Research 100

Alchemer Mobile

NOVEMBER 25, 2019

How do you know what your customers need and want? In this webinar, Robi Ganguly, CEO and Co-Founder, Apptentive and Ben Johnson, VP Mobile Strategy, Rightpoint will cover the essentials to have in place both pre- and post-launch in order to provide the best customer experience possible.

Feedback Software 147

Feedback Software Research Software User Testing Customer Experience 147

Roman Pichler

NOVEMBER 12, 2019

I once worked with a telco company that was developing a brand-new commercial product. Product management and development were located at separate sites in different countries. The technical complexities were greater than anticipated and the development progress was slower than forecasted. To Collocate or Not.

Weak Development Team 191

Weak Development Team Customer Experience Technical Review Product Research 191

Roman Pichler

NOVEMBER 12, 2019

I once worked with a telco company that was developing a brand-new commercial product. Product management and development were located at separate sites in different countries. The technical complexities were greater than anticipated and the development progress was slower than forecasted. To Collocate or Not.

Weak Development Team 191

Weak Development Team Customer Experience Technical Review Product Research 191

The Accidental Product Manager

JUNE 13, 2022

Ad product managers think that they have found a new market Image Credit: United Nations Development Programme. Advertising product managers are always looking for the next “big thing” The advertising market has its ups and downs as customer’s needs, wants, and moods change seemingly overnight.

Customer Experience 65

Customer Experience Advertising Product Management Product Manager 65

The Product Coalition

APRIL 22, 2022

Gamification has become one of the technologies that make users care for themselves. Gamification is using gaming techniques in non-gaming applications to solve user problems and engage the audience. Users are interested in coping with the task and improving their state of health. For example, a user of Zombies, Run! ,

Healthcare 133

Healthcare User Testing Entertainment Customer Experience 133

The Product Coalition

DECEMBER 30, 2022

In this article, we shall discuss the top-performing video-calling API providers in the market that can aid your app development process. The video interaction between two users happens over VoIP (Voice over Internet Protocol). As of now, MirrorFly has more than 1 billion concurrent users. Stay with us and read on!

Research Software 97

Research Software Customer Experience User Testing Transportation 97

UX Planet

DECEMBER 15, 2023

Storytelling is an ancient art form used to inform, entertain, and enchant audiences for thousands of years. It is now being used in UX design to create engaging experiences that echo with users long after they have left the interface. These interactions should make users feel something at the emotional level.

UX 94

UX Research Software Customer Experience Product Research 94

Nulab

APRIL 27, 2022

The company took a big risk and implemented a highly successful pivot strategy by disrupting the home entertainment industry. At the time, watching TV shows or movies online involved waiting for lengthy downloads and dealing with frequent lag from slow internet speeds. Customers are unhappy. But it wasn’t always this way.

Data Visualization 84

Data Visualization Research Software Analytic Tools Customer Experience 84

Mind the Product

MARCH 24, 2020

Ethical frameworks for product development. The Product Experience is hosted by Lily Smith and Randy Silver. After launching Amazon’s music stores in the US and UK, Randy has worked with museums and arts groups, online education, media & entertainment, retail and financial services. The Black Mirror Test. Sponsor us.

Product Research 129

Product Research User Testing Testing Customer Experience 129

Intercom, Inc.

DECEMBER 21, 2021

And yet, here at Intercom, we have been determined to make the most of these difficult times. “We have accelerated through many years of progress as if we’re living in a time-lapse” Business is increasingly conducted online, and customer communications are undergoing a massive transformation as customer expectations change.

Customer Communications 196

Customer Communications User Testing Research Software Technical Review 196

BrainMates

NOVEMBER 27, 2022

Case Study: How Pets.com Failed Product Development. Many of these are cases where products were developed with little or no understanding of the actual market demand for them. Many of these are cases where products were developed with little or no understanding of the actual market demand for them. By NICK COSTER. million.

Weak Development Team 52

Weak Development Team Development User Testing Product Research 52

The Product Coalition

DECEMBER 14, 2019

The market is saturated with hundreds of FinTech software development companies, so it can be challenging to choose the one that best fits your business. Are you looking for the best FinTech developer to build a robust payment app, personal accounting app, or banking application?

Analytic Tools 79

Analytic Tools Research Software Software Developers Software Development 79

The Accidental Product Manager

JANUARY 29, 2024

In the past they had focused on what they needed to do to make their auto product more attractive to customers. Now they are starting to understand that it may be the software that goes into their auto product that will capture customers. However, some auto product managers are starting to realize this.

Download 73

Download Product Management Product Manager Automotive 73

Mind the Product

MARCH 14, 2019

You’ve bugs to fix, marketing to fund, and a user feedback log as long as your arm. They could be the magic ingredient that binds your product together, and keeps your users loyal. Illustrations can Reduce User Frustration by Humanising Your Product. Illustrations can Increase Customer Satisfaction. Here’s why: 1.

Customer Satisfaction 169

Customer Satisfaction User Testing Banking Customer Experience 169

Mind the Product

FEBRUARY 13, 2019

Marty Cagan recently called her an “exceptional discovery coach”, but we’ve known that Petra Wille is special for a long time. One of the co-organisers of the MtP Engage conference in Hamburg (and a featured speaker at the Leadership Forum this year), she gave a talk a while back on Egoless Product Development.

Product Research 164

Product Research Entertainment Customer Experience User Testing 164

Intercom, Inc.

APRIL 5, 2018

If users don’t stick around, they won’t learn and inevitably won’t share Duolingo with their friends. In her five years there, she helped take Duolingo from 3 million users to more than 200 million. In her five years there, she helped take Duolingo from 3 million users to more than 200 million.

Customer Experience 223

Customer Experience User Testing Customer Feedback Analytic Tools 223

Intercom, Inc.

NOVEMBER 5, 2020

On the podcast, Dee Reddy talks to writer Deborah Fallows about seeing the retail landscape of small-town America from the sky; Director of City Design at the City of Melbourne Prof Rob Adams about urban regeneration for the retail space and the 20-minute city; and Intercom’s SVP of Product Paul Adams about the development and future of ecommerce.

User Testing 206

User Testing Reporting Tools Customer Experience Travel 206

The Product Coalition

MAY 17, 2021

Even though movies and TV shows see a lot of viewership on video subscription service platforms, customers aren’t averse to watch any form of the niche they love performed live. In addition, it also provides analytics, end-to-end development support, video CMS and more features necessary to set up your service.

Analytic Tools 89

Analytic Tools Data Visualization Entertainment Customer Experience 89

UX Studio: Product Management

OCTOBER 2, 2023

They play an essential role in creating fascinating websites that engage users and appealing branding that leaves a lasting impression. To help you find the perfect web design partner more easily, we’ve compiled a list of the top 9 digital design agencies that are leading the way in redefining digital experiences.

Research Software 65

Research Software Data Visualization User Testing Technical Review 65

The Accidental Product Manager

FEBRUARY 26, 2024

The goal is to sell more cars, perhaps software is the key Image Credit: rakyan ‘boyan’ tantular Product managers know that if we want to sell more of their product, we need to find ways to make the product more appealing to our customers. These days, that can be very difficult to do.

Product Management 73

Product Management Product Manager Artificial Inteligence Software Engineering 73

Business of Software Conference

DECEMBER 28, 2023

Search Amazon for customer reviews on industry-related products or books. At the end of the day, we all want to be entertained. One study tested how bottled water brands can use personality in their branding to improve consumer brand recognition and preference. How to Write Copy for Your Software Company 1.

Software Review 59

Software Review Research Software Feedback Software User Testing 59

UX Planet

MARCH 5, 2024

Just as the physical world operates under predictable cause-and-effect relationships, so too does the world of User Experience (UX) design. Behind every interaction on every digital interface, lies a series of cause-and-effect relationships, dictating the predictable outcomes and human behaviors we encounter as users.

Data Visualization 79

Data Visualization UX Research Software Feedback Software 79

Mind the Product

JANUARY 6, 2020

In my experience from working on data-driven products, I’ve found that a broad definition of AI helps me to focus on defining the problem I’m trying to solve, rather than fixate on specific techniques to use in the solution. Depending on the product lifecycle, product managers need to operate on all three of these levels at any given time.

Artificial Inteligence 113

Artificial Inteligence Data Visualization Product Management Product Manager 113

Product Innovation Educators

AUGUST 1, 2022

You can see from his intersection of product and business leadership experiences that he is the perfect person to help us better understand creating product strategy. I always start with the customer problem. Product strategy is 100% focused on the customer. [7:23] We focused on the Prime membership cancellation experience.

Product Strategy 105

Product Strategy Strategy Onboarding KPIs User Testing 105

The Product Coalition

OCTOBER 11, 2021

Virtual concierge helps hospitality brands providing guests with insider information, and this digital concierge does many in-person concierge services during their stay. Hotel operations can focus on developing virtual concierge services within mobile apps developed by some hotel tech companies.

Airlines 128

Airlines Travel Software Developers Software Development 128

Innovatemap

DECEMBER 20, 2023

Fons Mans Tressa Janes, Brand Designer For anyone who appreciates the power of design, add Fons Mans to your list. Industry veterans peel back the layers of complex topics, mixing in a healthy bit of entertaining banter. Users can customize content to focus on their interests.

Research Software 52

Research Software Customer Feedback Entertainment User Testing 52

The Product Coalition

NOVEMBER 1, 2022

Consumer behavior in tourism Consumer behavior in tourism will involve decisions, activities, thinking, and experiences that satisfy consumer requirements during the journey. Moutinho reviews the social and psychological influences on consumer behavior in tourism to develop models of consumer behavior.

Research Software 98

Research Software Feedback Software User Testing Travel 98

Userzoom

DECEMBER 17, 2019

Armed with the proper tools, guidance and methods of communication, you should be able to convince anyone within your organisation about the value of user research and the positive impact it will have on the bottom line – without resorting to cattle-prods, lies or locking yourself in the stationery cupboard and having a very loud cry.

User Testing 122

User Testing Research Software Product Research Customer Feedback 122

The Product Coalition

APRIL 17, 2023

Generative AI develops new data that resembles existing data while adding distinctiveness to it using machine learning techniques. By facilitating the quick and efficient development of new content and data, this technology can potentially transform various industries, from entertainment to healthcare.

Generative AI 118

Generative AI Feedback Software Research Software User Testing 118

UX Studio

OCTOBER 4, 2023

Despite its decades-long history, most of it is still in its infancy, but as technology is developing, AI will very soon have its own and well-deserved place at the table – if not already. The trend also landed in UX writing some time ago, and well, it is definitely here to stay.

Artificial Inteligence 72

Artificial Inteligence UX Research Software Data Visualization 72

Amplitude

MAY 6, 2020

Product Intelligence software helps teams use their customer data to build great product experiences. Product Intelligence is a response to these shifts—changes in how we interact with products, and how companies are competing to retain, delight, and engage customers. Choice and Experience. Our loyalty must be earned.

Data Visualization 140

Data Visualization Reporting Tools Analytic Tools User Testing 140

The Product Coalition

MAY 3, 2022

Along with Youtube’s core mission, people go to Youtube for entertainment , to consume educational content , and to learn new things about various topics. if users like something they will be willing to pay for it. watch time and interact with the videos. For watch time, we have — i. Average watch time per user?—?Letting

Reporting Tools 130

Reporting Tools Product Management Product Manager Customer Feedback 130

The Accidental Product Manager

AUGUST 7, 2023

The result of all of this is that it generated a host of data about who was tuning in, and how they were spending both their time and dollars. These are the fans who come to every virtual show or spend on VIP experiences and merchandise. Cameo is another app where users can buy customized video greetings from celebrities.

Product Management 65

Product Management Product Manager Management Management 65

The Accidental Product Manager

MARCH 6, 2023

The goal is to build a community of repeat customers Image Credit: Flazingo Photos Let’s face it: it’s pretty easy to set up shop online. All you really need is a website, a way to take orders, and the ability to ship purchased goods to your customers. However, lately that has all changed.

User Testing 65

User Testing Product Management Product Manager Advertising 65