Userpilot

JUNE 5, 2024

Are you on the lookout for tools that can help you improve customer retention ? There are quite a few solutions around, so it might be difficult to find, especially as we’re not talking about one specific set of tools but rather a whole range of different solutions covering a range of use cases. Mixpanel is an analytics platform.

Analytic Tools 94

Analytic Tools Feedback Software Research Software Reporting Tools 94

Userpilot

JULY 17, 2023

Do you want to learn how to use data analytics to improve customer experience? Many SaaS founders agree that customer insights are a key driver of product growth. After all, analyzing customer data can help you identify areas to improve upon and anticipate customer behaviors. Make data-driven decisions.

Data Visualization 95

Data Visualization Customer Experience Analytic Tools Customer Feedback 95

Userpilot

OCTOBER 17, 2023

Customer insights provide intelligence and analysis about customer experience, activities, and preferences. That said, let’s go over what type of data you can collect and explore some customer insights examples you can learn from.

Data Visualization 85

Data Visualization Analytic Tools Research Software Feedback Software 85

Userpilot

JUNE 20, 2023

Want to know how you can use survey analytics to leverage customer feedback data? Survey analytics is the process of interpreting survey responses to get valuable insights. So let’s see how you can collect customer feedback for analysis and understand user sentiment to improve the user experience.

Data Visualization 78

Data Visualization Analytic Tools Product Research Feedback Software 78

Userpilot

MARCH 19, 2024

As today’s user increasingly desires swift solutions when using digital products, user experience optimization can spell the difference between the success and failure of a product. To retain users, continuous improvement of your UX optimization efforts is critical. Analyze the collected data and prioritize changes.

Customer Experience 94

Customer Experience User Testing Research Software Feedback Software 94

Userpilot

FEBRUARY 25, 2024

Discover the critical stages of each funnel and tools that help you gather actionable insights. TL;DR Funnel analysis helps map out all the steps website visitors and in-app users take to achieve conversion goals , like signing up for your tool or completing the onboarding process. Create data-driven product roadmaps.

Data Visualization 95

Data Visualization Analytic Tools Feedback Software Reporting Tools 95

Reveal

AUGUST 24, 2022

Reveal Embedded Analytics. Traditional business intelligence and analytics solutions are made for data analysts and technical users. But in today’s fast-paced business environment, all users, regardless of skills and department need quick and easy access to data and the ability to work with it on their own.

Data Visualization 95

Data Visualization Analytic Tools Reporting Tools User Testing 95

Userpilot

MAY 20, 2024

TL;DR Customer retention is your ability to keep users using the product. Without retention, a SaaS business doesn’t have a predictable revenue stream necessary for growth. Create comprehensive self-service resources to enable users to solve problems independently. You will also learn how to implement them with Userpilot!

Data Visualization 100

Data Visualization Embedded Analytics Analytic Tools Customer Feedback 100

Userpilot

JUNE 10, 2024

Understanding and addressing user problems is a fundamental aspect of effective UX design. By proactively seeking out and resolving these issues, designers can create more intuitive, enjoyable, and effective user experiences. In this blog, we’ll discuss a few techniques and tools to identify user problems.

Data Visualization 70

Data Visualization Analytic Tools Research Software Feedback Software 70

Userpilot

NOVEMBER 21, 2023

Product analytics Hubspot can help you to make data-driven decisions about your product development and marketing needs. From understanding customers to driving sales, analytics is a crucial tool for modern product managers. In this article, we examine what you can achieve with the product analytics software from Hubspot.

Data Visualization 93

Data Visualization Analytic Tools Reporting Tools Onboarding KPIs 93

Userpilot

MAY 7, 2024

In this article, we explore what product adoption software does and identify 12 of the best product adoption tools on the market. TL;DR Product adoption software drives users to adopt a product through carefully curated product experiences. Userguiding – best product adoption tool for small companies.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Reporting Tools 98

Userpilot

OCTOBER 30, 2022

How can you leverage customer analytics to drive product growth in your SaaS business? In this article, we’ll discuss the 6 different types of customer analytics and how you can collect data for each of them. There are four categories of customer analytics: descriptive, diagnostic, prescriptive, and predictive.

Data Visualization 92

Data Visualization Analytic Tools Customer Feedback Feedback Software 92

Userpilot

MAY 30, 2024

Looking to track and improve customer sentiment for your brand? TL;DR Customer sentiment is the overall feeling your customers have about your brand. It’s a mix of customer opinions, emotions , and attitudes based on their experiences with your company. Visualize the collected customer data to identify patterns.

Analytic Tools 92

Analytic Tools Feedback Software Data Visualization Research Software 92

Reveal

JUNE 15, 2023

Reveal Embedded Analytics Reveal is an industry-leading embedded analytics solution that aims to provide ease of use for integrating powerful analytics capabilities into applications. Making Reveal accessible to all types of business users, regardless of their experience and expertise, has always been our priority.

Embedded Analytics 52

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 52

Userpilot

MAY 20, 2024

The customer sentiment score can help you tell how well-perceived your brand is. Let’s explore the customer sentiment score, how to measure it with user feedback , and what strategies you can execute to elevate the customer experience. But how can you measure and improve it? A good sentiment score varies by industry.

Data Visualization 93

Data Visualization Feedback Software Customer Feedback Customer Experience 93

Userpilot

FEBRUARY 9, 2023

Looking to use predictive customer analytics to drive growth and gain a competitive advantage for your business? Predictive customer analytics can help you engage customers and generate more revenue with accurate predictions. What is predictive customer analytics? Let's start!

Data Visualization 92

Data Visualization Analytic Tools Customer Feedback Customer Experience 92

Userpilot

MARCH 12, 2024

Collecting and interpreting user behavior analytics is crucial due to the extreme competitiveness in the SaaS space, which only continues to escalate. This guide will go over what user behavior analytics are, why they’re important, what you can track, and how to analyze user behavior. UI/UX optimization.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software User Testing 52

Userpilot

MAY 27, 2024

TL;DR Customer loyalty is a measure of how committed customers are to your product or service. You’ll need to set clear goals, collect and analyze your data, create customer segments, design personalized engagement strategies, and analyze and optimize. Find the right tool to make customer loyalty segmentation easier.

Data Visualization 91

Data Visualization Product Research User Testing Customer Experience 91

Userpilot

FEBRUARY 27, 2024

Funnel analytics is one of the buzzwords in marketing, sales, and product management. We explain what funnel analytics is, why it’s relevant, and how to conduct and leverage it to drive product success. We also look at the best analytics tools for the job. Tag these events for tracking in your analytics tool.

Data Visualization 85

Data Visualization Analytic Tools Customer Experience Feedback Software 85

Userpilot

APRIL 7, 2023

What are the different types of B2B customer insights for SaaS businesses? When your product is catering to other businesses, it can be difficult for sales reps and other teams to understand the needs and experiences of the clients, especially if the client company sells multiple products. What are B2B customer insights?

Data Visualization 89

Data Visualization Analytic Tools Feedback Software Research Software 89

Reveal

DECEMBER 6, 2023

Reveal Embedded Analytics In the dynamic world of data analytics, the demand for comprehensive and integrated solutions has reached unprecedented levels. In response to this pressing need, OEM analytics has emerged as a pivotal force in reshaping how businesses harness and interpret their data.

Analytic Tools 62

Analytic Tools Data Visualization Feedback Software User Testing 62

Userpilot

DECEMBER 31, 2022

How does tracking your digital experience analytics help you retain users, remain competitive, and grow your business ? In this article, we cover: What digital experience analytics is and why tracking these data points is important? Who benefits from measuring your digital experience?

Data Visualization 94

Data Visualization Analytic Tools Feedback Software Reporting Tools 94

Reveal

SEPTEMBER 2, 2022

Reveal Embedded Analytics. If you’re involved in the world of business intelligence in any way, then you’ve most likely aware of the fact that sales data is the drumbeat of any organization. If you want to achieve your sales goals month after month, then guesswork and intuition aren’t your best friends – sales analytics is.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Artificial Inteligence 52

Userpilot

MAY 21, 2024

Offer self-service options : Implementing self-service support through in-app resources enhances the customer experience by allowing them to solve issues independently. Leverage customer data for proactive service : Analyze customer data to anticipate and address potential issues before they impact the user experience.

Data Visualization 97

Data Visualization Customer Experience User Testing Customer Feedback 97

Userpilot

JUNE 4, 2024

Keep your visual design and interaction model consistent. Create a visual hierarchy in the user interface. Have accessibility and inclusivity in mind when designing user interfaces. Ready to create engaging user experiences for your SaaS? Ready to create engaging user experiences for your SaaS?

Data Visualization 88

Data Visualization Feedback Software Research Software Analytic Tools 88

Userpilot

MARCH 23, 2023

The SaaS world is filled with product growth analytics and metrics that span the entire customer lifecycle. Today, we’ll be focusing on closed-loop analytics and how they can help you better manage and benefit from data! The key is to share data between the teams anyway. What are closed-loop analytics?

Analytic Tools 92

Analytic Tools Data Visualization Customer Experience Reporting Tools 92

Userpilot

MAY 2, 2024

Personalize the customer experience , for example, through tailored onboarding. Identify the happy paths of power users through analytics and replicate them for new customers. Offer personalized product demos to help trial users experience the full value. Monitor user sentiment through in-app NPS surveys.

Data Visualization 90

Data Visualization User Testing Customer Feedback Analytic Tools 90

Reveal

OCTOBER 14, 2021

Reveal Embedded Analytics. Easy to use and understand analytics is a crucial part of every modern SaaS application. In today’s digitalized and technology-oriented world, customers require much more than static data visualization or simple reporting. What is a modern analytics application?

Analytic Tools 59

Analytic Tools Data Visualization Research Software Reporting Tools 59

Userpilot

MAY 31, 2023

Wondering how to unlock the full potential of your survey data and if survey data analysis will be of any help? The sheer volume of data generated can quickly become overwhelming, and this is where survey data analysis can help you. Quantitative data is numerical data or information you can easily measure for analysis.

Data Visualization 87

Data Visualization Feedback Software Customer Feedback User Testing 87

Userpilot

MAY 7, 2024

Dig into user behavior data to identify core features. Use walkthrough software to create flows that educate and encourage users to complete tasks. Monitor how users progress through your walkthrough to optimize it. Best practices for creating a software walkthrough to guide users: Use simple language.

Feedback Software 101

Feedback Software Analytic Tools Reporting Tools Customer Communications 101

Reveal

AUGUST 15, 2022

Reveal Embedded Analytics. SaaS companies face the challenge of maximizing the adoption of their tools and providing customers with the best ROI. They can achieve this, and can greatly improve their existing product’s value proposition, through embedded analytics. What Is SaaS Analytics?

Analytic Tools 52

Analytic Tools Data Visualization Reporting Tools Customer Feedback 52

Userpilot

MAY 30, 2024

Use onboarding checklists to guide users to the Aha moments. They are a powerful tool capitalizing on strong psychological drives. Continuously measure product usage , track user behavior, and collect user feedback to refine the Aha moment experiences. The best way to gather their insights?

Onboarding KPIs 93

Onboarding KPIs Data Visualization Analytic Tools User Testing 93

Userpilot

APRIL 6, 2023

In-app feedback is one of the most insightful and relevant types of data you can collect as a product marketer, while also being the cheapest. But it all depends on how you approach users and the tactics you follow to get them to answer your surveys. User feedback can be general or contextual.

Feedback Software 76

Feedback Software Analytic Tools Research Software Data Visualization 76

Userpilot

MAY 6, 2024

If you use social networking platforms (and who doesn’t), you already know what a user profile is. This article focuses on user profiles in the SaaS context. You will learn what it is, how it differs from a user persona, what data it may contain, and how to create it for your product using a product analytics tool.

Analytic Tools 96

Analytic Tools Data Visualization Feedback Software Research Software 96

Userpilot

MARCH 7, 2024

How do you conduct user engagement analysis? How do you use the insights to improve user engagement? We also look at a couple of analytics tools for analyzing user engagement. The latter is only limited to user behavior within the product. Core feature engagement dashboard in Userpilot.

Analytic Tools 96

Analytic Tools Data Visualization Onboarding KPIs Feedback Software 96

Reveal

JANUARY 11, 2022

Reveal Embedded Analytics. More and more businesses in all different industries globally are starting to adopt the power of data to accelerate their time to insights, improve business performance and enhance data-driven decision-making. This is where analytical applications come into play.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Customer Experience 52