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How to Improve Customer Retention: 20 Actionable Strategies

Userpilot

Leverage targeted in-app messaging to announce new features, drive upgrades, and overcome user friction. Create comprehensive self-service resources to enable users to solve problems independently. Foster an online brand community to increase loyalty and create competitive advantages.

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10 Best Mixpanel Integrations for 2024

Userpilot

Here are 10 possible contenders for the title, covering multiple use cases, from customer engagement through analytics , customer relationship management, experimentation, and digital experience optimization. Intercom integration enables sending personalized messages and triggered experiences based on Mixpanel product usage data.

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10 Best SaaS Knowledge Base Tools To Educate Customers About Your Product Effortlessly

Userpilot

Knowledge base software, also called help center software, helps you create, organize, and manage self-service content. A knowledge base software helps you provide on-demand self-service support to your customers at any time. Book a demo to get started right away! What is a knowledge base tool?

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Microcopy UX: Tips and Examples for Great UX Writing

Userpilot

A few common examples of microcopy in UX include CTAs, error messages, placeholders, in-app guidance and new feature announcements , and confirmation messages. When writing microcopy for your UI, use a consistent tone of voice and style to create a sense of reliability and professionalism and to reinforce your branding.

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What User Onboarding Metrics To Track and How To Use Onboarding Analytics To Optimize Them?

Userpilot

So let’s see what these metrics are and how you can leverage user onboarding analytics to optimize them. TL;DR User onboarding is the process that users undergo to adopt your product or service. Provide in-app self-service support with a help center and discover where users get stuck. Book a demo to learn how.

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How to Use AI to Improve The Customer Experience in SaaS

Userpilot

AI and machine learning can help boost customer retention , provide quick responses via chatbots , and drive self-service. Here are a few ways to do this: Using artificial intelligence to answer customers’ questions via natural language processing (NLP), you can speed up customer support. What is AI in customer experience?

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Pendo Resource Center Feature-Limitations and Better Alternatives

Userpilot

Resource Centers are great for providing self-service support. It comes with in-depth analytics, video modules, segmentation, and automated translation. Get a Userpilot demo and start offering self-service support in-app without having to code a Resource Center. Curious about the Pendo Resource Center?