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10 Best SaaS Knowledge Base Tools To Educate Customers About Your Product Effortlessly

Userpilot

Best knowledge base tools should also allow you to create easily customizable knowledge bases, enabling you to tweak the styling and design to match your brand and customers. This proactive support system improves the customer experience, which increases customer retention. Branding customization. Customized branding.

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Guide to Choosing the Best Customer Education Platform for SaaS

Userpilot

Customer education platforms are software specifically designed to make onboarding and continuous user education easy. Benefits of customer training software: Improved customer experience and customer satisfaction, better onboarding , reduced time to value , increased customer engagement , etc. You can create flows. Checklists.

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How (Industrial) Hardware Is Different from (B2B) Software

Mironov Consulting

So we answer some questions by running our application – to see exactly what happens in some obscure situation – or by looking directly into the software. It’s much less obvious which software improvements will strike a chord with which audience segments, especially since users often want to see our software rather than hear it described.