Mind the Product

JUNE 7, 2018

The Times and The Sun, flagship brands of News UK, are on a journey to become more product led in how they develop and maintain their digital assets. This means there is a lack of strategy to develop digital products which meet the needs of users and generate revenue. Move From Product Delivery to a Product Function.

Leadership 88

Leadership Weak Development Team Product Research Customer Experience 88

People-First Product Leadership

DECEMBER 4, 2023

If you missed Part 1, we covered the “why” behind creating a strategy stack, with a focus on the Mission, North Star, and Vision. The Vision evolves over time, and is an inspirational guide for the company's future. The Vision evolves over time, and is an inspirational guide for the company's future.

Strategy 52

Strategy Weak Development Team Technical Review Vision 52

Roman Pichler

FEBRUARY 6, 2018

The Product Leadership Conundrum. But you can’t accomplish it on your own and rely on the development team and stakeholders. The first and possibly most powerful goal is the vision , which describes the ultimate reason for creating your product and the positive change it should bring about.

Weak Development Team 150

Weak Development Team Technical Review User Testing Workshop 150

The Product Coalition

MARCH 29, 2018

I try to help product and sales teams succeed under the mantra “Easy to Sell, Easy to Renew.” I’ve struggled to find many examples detailing how to bond product and sales teams ( Antonia Bozhkova offers a good perspective ). Your teams will realign and strengthen their partnership as they see the product through each other’s eyes.

Development Team Review 113

Development Team Review Weak Development Team Feedback Software Product Research 113

The Product Coalition

SEPTEMBER 29, 2020

As a Product Manager, you’re a team player who guides product development along its chartered course, but you have to do that without being the literal captain of the ship. Influence without authority is the skill of driving product development and ‘telling people what to do’ without formally being authorized to do so.

Product Management 183

Product Management Product Manager Data Visualization Weak Development Team 183

Mind the Product

MAY 25, 2018

Initially JustGiving supported only registered charities on its website, but the founders’ vision was to support all good causes. In 2012, when I was working as part of the JustGiving team responsible for innovative products and disruptive business models, we decided to test how people could raise money for non-charitable good causes.

User Testing 110

User Testing Weak Development Team Onboarding KPIs Customer Experience 110

The Product Coalition

JANUARY 3, 2020

So, it was natural that we should want to develop a talent growth plan for our people. Each month we send out an NPS survey to assess whether the company is being a great place to work, but a few months ago I also sent Google’s manager feedback survey to my team of 10 product managers. It was clear the team needed a talent growth plan.

Feedback Software 81

Feedback Software Product Research Research Software Weak Development Team 81

Innovatemap

SEPTEMBER 9, 2020

The hit to your credibility and brand is hard to recover from. Your product and engineering teams are fighting fires constantly and do not have the bandwidth to think about the future. That stagnation will prevent new sales, keep your team from growing in skills, and prevent top talent from wanting to come work for you.

Customer Experience 52

Customer Experience User Testing Analytic Tools Research Software 52

Intercom, Inc.

DECEMBER 21, 2021

Throughout the year, we’ve talked to business leaders, experts, and pioneers about all kinds of topics: from creating world-class customer experiences to the challenges of running a business during the pandemic, from being an ally and addressing gaps in diversity to building technical leadership careers.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

The Product Coalition

MAY 15, 2019

Scrum came about even earlier than the agile manifesto almost a whole decade to be exact (although you can traces origins earlier back to 1986 with the article The New New Product Development Game ). McElroy wrote a short memo where he described “Brand Men” who had overall responsibility for the brand and managing of a product.

Product Management 92

Product Management Product Manager User Testing Product Research 92

Bain Public

MAY 29, 2020

The right mentoring and coaching support facilitates a startup’s transformation and enables roadmap planning and execution, without straying from the ultimate vision and goal. MAIN: Developing Entrepreneurship in Quebec. of startups assess their chances of survival as weak. The foundation of any successful team is their leader.

CTO Coach 52

CTO Coach Research Software Feedback Software Startups 52

Userpilot

JULY 9, 2021

Product Mastery by Geoff Watts teaches you how to be a successful product owner within agile software development practices with the use of case studies. She coaches teams on how to collect meaningful customer input and use it to make product decisions on a daily basis. Partnering up with adjacent teams to improve continuous discovery.

Books 98

Books Research Software Feedback Software Analytic Tools 98

Pragmatic Marketing

JULY 2, 2019

Successful corporate event planning offers many potential benefits, including: Increasing brand awareness. Building brand affinity. Establishing and developing relationships. Brand credibility and thought leadership. Poor communication is one of the most common mistakes in event marketing. Increasing leads.

Events 70

Events Marketing Customer Experience User Testing 70

Pragmatic Marketing

JULY 2, 2019

Successful corporate event planning offers many potential benefits, including: Increasing brand awareness. Building brand affinity. Establishing and developing relationships. Brand credibility and thought leadership. Poor communication is one of the most common mistakes in event marketing. Increasing leads.

Events 70

Events Marketing Customer Experience User Testing 70

Under 10 Consulting

JUNE 6, 2019

Only three things happen naturally in organizations: friction, confusion, and underperformance. Everything else requires leadership. In my first job in product management, I was based in DC and my developers were based in California. Instead, I flew to LA once a month and stayed for a week of development team meetings.

Weak Development Team 40

Weak Development Team Product Research Reporting Tools Customer Feedback 40

Intercom, Inc.

DECEMBER 4, 2019

One of the biggest determining factors of a company’s success is the clarity of its message, and how that clarity comes across in every interaction across the product and brand. Brand Identity: When customers interact with your brand, is your value proposition clear? 1 Poor definition of value proposition and feature focus.

Branding 209

Branding Weak Development Team Technical Review Airlines 209

The Product Coalition

FEBRUARY 8, 2018

Combined with what we learned from writing Product Leadership the patterns are becoming increasingly obvious: Product teams around the world are all encountering the same handful of problems. Request: Obviously every company or product team will have context-specific factors that make their situation a little different.

Research Software 60

Research Software Feedback Software Analytic Tools User Testing 60

Amplitude

OCTOBER 4, 2017

And what about the product team?? They were using the same manufacturing techniques that Henry Ford created at the beginning of the 20th century: waterfall “assembly line” development cycles packaged up onto physical disks. And the marketing team? Because they’re really a tech company disguised as a cycling brand.

User Testing 71

User Testing Research Software Data Visualization Analytic Tools 71

Intercom, Inc.

APRIL 22, 2019

Businesses also win if, as a result of AI, teams are able to create more white-glove moments that turn users into customers for life. Here are five quick takeaways: Businesses focused on scaling need to think of customer support as a revenue team , not a cost center. For us, that first fit was with growing sales teams.

Customer Experience 156

Customer Experience User Testing Analytic Tools Feedback Software 156

BrainMates

DECEMBER 12, 2019

The gap between rich and poor is widening, and this is causing an increasing disenchantment with the model which has been so successful. More and more companies and brands are defining their purpose and using it as a guide to how they do business. Our world is in the midst of some seismic changes.

Product Management 52

Product Management Product Manager Reporting Tools Weak Development Team 52

Revulytics

OCTOBER 30, 2019

In this webinar, leading product development consultant , coach, and trainer Sari Harrison shows how to go beyond conventional metrics to understand whether you’re delivering value to users by helping them make their lives better. You have your vision on one side, you hopefully have a strong value proposition, maybe you have a strategy.

Reporting Tools 59

Reporting Tools Feedback Software Customer Experience Data Visualization 59

Product Innovation Educators

JUNE 12, 2023

First, how can product managers establish processes to enable their teams to succeed? Processes include forums to sync with different members of your team and other teams, forums to get leadership alignment, ensuring high quality of deliverables, and OKR planning. How do you set the vision, strategy, and roadmap?

User Testing 93

User Testing Customer Feedback Customer Experience Product Management 93

The Product Coalition

JUNE 25, 2019

Do co-located teams truly perform better? But having experienced both poorly performing, co-located teams as well as high performing distributed teams, I wanted to take a closer look at some of the research as well as experiences of others. The team members are a critical part of the overall success of distributed teams.

Weak Development Team 85

Weak Development Team Research Software Customer Experience Leadership 85

The Product Coalition

JULY 5, 2023

While I thought it was an absolute, for a micro-second, I questioned it, and then the floodgates of doubt opened — maybe not such a bad thing in this case. Especially in mature companies, roadmaps provide a false sense of certainty when you are early in developing a product. The slide doesn’t guide product teams for planning purposes.

Roadmap 131

Roadmap Product Research Weak Development Team Customer Experience 131

The Product Coalition

JANUARY 12, 2020

So I decided to write a complete guide on getting your team from where they are, to fully using OKRs in 30 days. How to have meetings with the team, what to cover, how to get low performing teams back on track and then how to persuade everyone in the company to use them too. I also make sure to cover the more human elements.

Weak Development Team 78

Weak Development Team Research Software Onboarding KPIs Customer Experience 78

Userpilot

SEPTEMBER 4, 2023

The focus is on developing new demand and reconstructing market landscapes to make rivals obsolete. Imitation is difficult due to new capabilities and branding. First-mover advantage – Being first in an untapped market provides advantages in branding, pricing power, proprietary assets, and cost.

Analytic Tools 90

Analytic Tools Data Visualization Feedback Software User Testing 90

Business of Software Conference

MAY 7, 2020

If people tell you something that’s some evidence but it’s usually pretty weak in particular opinions. Which seems like a trivial question not even my team can give me that information so I always have to push back and say you don’t know the customer, I don’t know the customer until we have that kind of information.

Feedback Software 59

Feedback Software Research Software User Testing Product Research 59

Intercom, Inc.

SEPTEMBER 26, 2019

And it’s not without good reason: nearly all software products with dominant market share started as apps but grew to the point where third-party developers began building valuable integrations on top of what these companies had already created. New Relic’s General Manager, Mark Weitzel, weighs in on how you can support your developers.

User Testing 170

User Testing Data Visualization Customer Experience Weak Development Team 170

The Product Coalition

APRIL 25, 2022

The Best Product Managers use Product Management Software for: We’ve broken down this list into four stages of the feature life cycle that contributes to building the product value: opportunity identification and validation, design and prototyping, feature development, and launch and iteration.

Analytic Tools 159

Analytic Tools Data Visualization Feedback Software Research Software 159

ProductPlan

DECEMBER 1, 2021

Knowing how these two spheres of strategy differ and how they fit together plays a role in your ability to build successful products and articulate a clear product vision. A business strategy sets the company’s approach at the highest levels—the vision, the playbook, the boundaries. Imagine a software startup. Here’s one example.

Product Strategy 88

Product Strategy Strategy Onboarding KPIs User Testing 88

Userpilot

SEPTEMBER 4, 2023

The focus is on developing new demand and reconstructing market landscapes to make rivals obsolete. Imitation is difficult due to new capabilities and branding. First-mover advantage – Being first in an untapped market provides advantages in branding, pricing power, proprietary assets, and cost.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software User Testing 52

Intercom, Inc.

JANUARY 20, 2022

We surveyed and interviewed key people in our teams to understand how they worked and how they saw Intercom’s internal operations. Honest feedback can be hard to take, but it’s essential to develop the type of culture that encourages people to constructively criticize processes, leadership styles, or approaches. Paul: Yeah.

Feedback Software 249

Feedback Software Reporting Tools Product Research Data Visualization 249

Intercom, Inc.

JULY 9, 2020

In addition to this, our conversation also covers his time at Altassian and contrasts this with his G2 role, his thoughts on Google updates and how they impact his industry and his vision for the future of SEO. And I put together these horrible, bad websites – I’m lucky there’s no evidence of them anymore.

Analytic Tools 199

Analytic Tools Research Software Data Visualization Technical Review 199

Bain Public

JANUARY 11, 2022

Here’s a look into where each department is coming from when making requests: CEO: The CEO will evolve the company's visions, the product’s high-level strategic baseline and communicate it in a clear and explicit way. The marketing team problems revolve around the product not being the number one lead magnet it should be (e.g.

Product Research 52

Product Research User Testing Research Software Feedback Software 52

svpg

SEPTEMBER 30, 2016

When I first decided to start The Silicon Valley Product Group, I had just left eBay and had some very strong opinions about what makes great product teams, and great product cultures, and while there were more than a few important thinkers and leaders on these topics, one area that I felt was under-represented was the role of product management.

Reporting Tools 160

Reporting Tools Analytic Tools Customer Experience Technical Review 160

Bain Public

OCTOBER 19, 2021

The product manager’s role is to help determine the product mission that will lead their team on a path to achieving goals, transforming visions from strategy to execution. A bad example would be Yahoo. This includes patents, brand copyright, industrial design and software source code.

Feedback Software 52

Feedback Software Roadmap Data Visualization Strategy 52

Business of Software Conference

JUNE 20, 2019

I wrote this page for the team saying you know the fact that it’s too much around me it’s a limiting factor in the pursuit of our company’s mission. I even left a bunch of slack channels for different projects, different teams. And I told the team keep calm and carry on and you know we can do it.

CTO Coach 87

CTO Coach Research Software Feedback Software Weak Development Team 87