Gainsight

SEPTEMBER 22, 2023

Digital customer education has traditionally been tied to the post-sale stages of the customer journey—think onboarding and ongoing product adoption. Here’s how to win more business with digital customer education —and how it can help you stand out from the crowd in the increasingly complex business world. Very little.

Education 52

Education User Friction Customer Experience Customer Feedback 52

Userpilot

MARCH 29, 2024

This leads to improved brand awareness and differentiation from other brands. HubSpot implements certification programs to drive brand activation. Differentiation : Inventive and engaging experiences help you stand out from the competition by showcasing your brand personality and values in a unique and memorable way.

Branding 92

Branding Analytic Tools Feedback Software User Testing 92

Intercom, Inc.

MARCH 29, 2022

We had an inbound sales team as well, basically quite a few groups. So tell us about how you’ve differentiated there. One, differentiation, and two, industry standards”. One, differentiation, and two, industry standards. Differentiation, the attraction of the new solution, the reason to buy Intercom.

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118