ProductPlan

MARCH 9, 2023

Oh no, not another blog about ChatGPT. There have been countless stories, tests, and experiments using this fascinating chatbot. Awkward confessions of love aside, there is no doubt that ChatGPT and other AI tools like it are poised to impact every aspect of our lives. I know what you’re thinking. powered Bing search engine.

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UX Planet

FEBRUARY 20, 2024

Review of seven popular GPTs for product designers You can find these GPTs at [link] and you must have a ChatGPT Plus subscription to use them. Canva The first GPT is a Canva. This GPT likely uses the Dalle-3 text-to-image model for logo generation. Grimoire This GPT can help you with coding.

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User Testing Product Research ChatGPT Customer Experience 71

Intercom, Inc.

JANUARY 31, 2023

The arrival of ChatGPT just eight weeks ago was a watershed moment. And Intercom’s area of focus – customer service – is among those most poised to benefit. ChatGPT suffers from “hallucinations” – confidently providing incorrect information.

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Product Talk

FEBRUARY 14, 2024

Meet the Continuous Discovery Champion, Tali Melchior Tali Melchior is the Director of Product Management at Texthelp , an inclusive technology company that specializes in tools that help people in education or in the workplace read, write, and research with confidence. One was focused on retention of existing customers.

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Analytic Tools Research Software Product Research Data Visualization 221

Userpilot

MARCH 7, 2024

How do you conduct user engagement analysis? How do you use the insights to improve user engagement? We also look at a couple of analytics tools for analyzing user engagement. TL;DR User engagement is a measure of how active your users are inside the product and how good the product is at keeping them interested.

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UX Planet

FEBRUARY 29, 2024

In the absence of a dedicated design team, I’ve found myself collaborating with a product manager, front-end engineers, project managers, subject matter experts and various other colleagues to navigate the intricate world of design, ideation, testing, and critiques.

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UX Planet

JANUARY 12, 2024

OpenAI recently released a long-awaited store for GPTs. Now, ChatGPT Plus subscribers can access a collection of GPTs created by different users. It’s unclear why Dall-e, Writing, Productivity, Research & Analysis are selected as the top-level categories. Categories at GPT Store. The GPT failed to do it.

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Userpilot

APRIL 28, 2023

User onboarding is no exception. The article explores how you can use AI user onboarding to drive your product success. TL;DR AI user onboarding uses Artificial Intelligence (AI) tools to introduce product functionality to users and drive product adoption. AI can be used at all stages of user onboarding.

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Product Innovation Educators

OCTOBER 9, 2023

He has in-depth experience marketing products, addressing product requirements, research, UX design, and management. You have to capture feature understanding from customers upwards of a year before you release the product. Sometimes you can build a quick prototype to test if value is being delivered. [4:43]

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UX Planet

JANUARY 29, 2024

Here is an example of a test I did with ChatGPT. I asked ChatGPT to follow the Google Material Design guidelines to add styles. Due to Google Material Design’s popularity, ChatGPT knows its guidelines, so it added the Google Material Design styles to the form. Then, it will show what the users prefer, flow A or flow B.

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Gainsight

OCTOBER 10, 2023

Meanwhile, Walgreens is using AI to track the spread of the flu, and Northface uses it to help consumers find the perfect coat. These are the headline-grabbing use cases, but the rise of AI is trickling into other industries, including Customer Education. your goals should really come from your customers and team.

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UX Planet

MARCH 2, 2024

This approach involves examining what current technology enables and figuring out how it can be utilized to achieve user outcomes. This approach contradicts the Double Diamond model, which prioritizes user needs first. On the contrary, User Research and Discovery are more critical than ever for delivering real value.

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Mironov Consulting

JUNE 25, 2023

Product fit will probably be catastrophic.  This Our CEO thinks that a new product manager is doing a poor job because her product has falling revenue and poor customer feedback.  But A competitor announces ChatGPT-based retirement investment advice.  

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Intercom, Inc.

DECEMBER 9, 2022

We chatted about DALL-E, GPT-3, and if the hype surrounding AI is just that or if there was something to it. And this is why we decided to bring you a special episode about these latest developments in the world of AI, what they mean, and whether it’s time to apply it in real-life scenarios such as customer support.

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Mironov Consulting

NOVEMBER 15, 2023

  Stories range from “20 ways you can use ChatGPT to make your work easier” to “here’s how AI will end civilization as we know it.”   Every customer conference and AMA starts with questions about AI.    The hope is for positive press coverage but few serious end users.

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The Product Coalition

JUNE 18, 2023

For budding AI creators, this is a crucial moment akin to a high student moment familiarizing themselves with the exam format of a prestigious college entrance test. The Test This new law applies to anyone who places an AI system in the EU. Higher-risk systems face stricter requirements, with the highest risk level leading to a ban.

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UX Planet

DECEMBER 12, 2023

Photo by Rolf van Root on Unsplash The rise of generative AI in 2023 has been prominent, with significant progression in tools like OpenAI’s ChatGPT and Google’s Bard. Research problem space Photo by Markus Winkler on Unsplash The very first step that UX designers engage themselves in is understanding the problem space.

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UX Planet

FEBRUARY 19, 2024

Chatbots like ChatGPT, ‎Gemini, and Claude help us work more efficiently and allow us to think outside the box and come up with creative solutions. Apart from these chatbots, many people and companies release customized products for specific tasks based on the generative AI models of these chats.

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Userpilot

JUNE 30, 2023

Which is the best AI writing assistant available for marketing and customer success teams in 2023? ChatGPT has gained popularity for its versatility in overcoming writer’s block and as a brainstorming tool. helps users craft effective and persuasive sales emails. There’s no simple answer to this question.

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Crafty CTO

MARCH 17, 2023

The most famous Text AI is OpenAI’s ChatGPT, initially released just four months ago–though in the current mode of acceleration, those four months seem like ages. That Stable Diffusion moment is happening again right now, for large language models—the technology behind ChatGPT itself. Mind-blowing. What is that date?

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UX Planet

JANUARY 24, 2024

ChatGPT AI tools are highly effective for data analysis. Moreover, when it comes to user research, you’re required to analyze a huge amount of data. ChatGPT can be a game-changer for UX/UI designers, especially when it comes to automating more routine tasks. Since I already use ChatGPT, I don’t use Notion AI.

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Intercom, Inc.

JANUARY 31, 2023

 In December, our Director of Machine Learning, Fergal Reid , and I sat down to chat about the launch of ChatGPT : the good, the bad, the promise, the hype. To test this, we quickly got down to work. The ability of GPT-3.5 When we talked last, we talked a lot about ChatGPT and that was maybe a week after it was launched.

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Mironov Consulting

FEBRUARY 28, 2024

Some context: The typical product manager ( PdM ) gets dozens of new requests and demands and ideas and suggestions and escalations and bug reports and customer complaints and ChatGPT-generated word salads each day.  ” “Interrupting the scalability team right now would mean that we can’t add new users in Q3.  

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Department of Product

SEPTEMBER 28, 2023

Despite Microsoft being a major investor in OpenAI to the tune of $10 billion with a reported 49% ownership, Corporate Vice President and head of Microsoft Research Peter Lee is reportedly leading a team of roughly 1,500 researchers to create conversational AI that is smaller in size and costs less to operate.

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Intercom, Inc.

DECEMBER 28, 2022

For one, Eoghan McCabe , our Co-founder and Chairman, returned to the role of CEO , the position he had held from our founding in 2011 until 2020 – and he is bringing a renewed focus on the customer service space, so you can expect to see even more innovation from us in that area. Luckily, customer service teams are a resilient bunch.

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UX Planet

FEBRUARY 5, 2024

There are a lot of in-depth articles on the psychology of the user in UX writing. I explain some of our errors with neuroscience and psychology research (actual research, not ChatGPT) and discuss self-tested ways of preventing bad UX writing decisions. Dangerous overconfidence because of the amassed experience.

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The Product Coalition

APRIL 3, 2023

OpenAI’s ChatGPT has opened the public’s imagination on what kind of problem-solving AI can do, while OpenAI’s APIs have given app developers the ability to build on top of their state-of-art models. Together, these powers open up countless ways that apps can solve a problem for the user and how it can be presented.

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Artificial Inteligence Data Visualization ChatGPT User Testing 108

The Product Coalition

JUNE 18, 2023

Altman emphasized the need for regulations covering licensing and testing requirements for AI models that surpass a certain threshold of capabilities. The United States and China currently lead the AI research market significantly. This timely appeal from Altman underscores the crucial implications for humanity.

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Artificial Inteligence User Testing Research Software Product Research 104

Department of Product

OCTOBER 5, 2023

Speaking of which, Microsoft has revealed it is developing a new feature for Outlook that will allow users to keep track of any meetings they can’t attend in person. Customers in the test group are invited to swipe in at a participating restaurant to earn credit rewards that can be used for future orders.

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Analytic Tools Research Software Artificial Inteligence Data Visualization 52

Product Talk

APRIL 3, 2024

Customer interviews are one of the most impactful activities a product team can do. Customer interviews are one of the most impactful activities a product team can do. Tweet This An early customer interviewing mistake is to spend your interview time exploring your solution ideas. You can learn more about assumption tests here.

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BrainMates

JULY 23, 2023

Generative AI platforms like ChatGPT, Bard, GitHub Copilot and Midjourney are the forerunners in a wave of platforms about to revolutionise how all digital assets are created and managed. The discovery and design phase of product development will consume most, if not all, of the time required to build a new product or feature.

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Business of Software Conference

NOVEMBER 16, 2023

And while advances in technology like ChatGPT and other artificial intelligence tools can now mimic humanity and sound more like humans and less robotic, they’re still imperfect tools. Customers know they’re not speaking to an actual human. Visit customers often. Your customers expect these messages from you.

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People-First Product Leadership

FEBRUARY 12, 2024

Providing and receiving feedback is ideally a continual activity, best done with context as close to the moment as possible. We are constantly learning new skills (tip of the hat to ChatGPT), re-establishing product market fit due to a new competitor, or facing changing market dynamics (remote, hybrid, back to the office).

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Bryce York

SEPTEMBER 19, 2023

Once up and running (instructions for the whole process are provided below), all your Slack users will be able to generate to both public and private: Thread summaries – Generate a detailed summary of any Slack thread (powered by GPT-3.5-Turbo) The official Slack AI product looks great but has limited access and add-on pricing.

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Product Talk

SEPTEMBER 6, 2023

I think there’s a whole bunch of stuff around trends, where we’re now saying, “If we’re going to make good decisions about what to build, let’s include the customer in the process. Let’s have feedback loops. Let’s test our assumptions. Why do you need to talk to a customer?

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UX Studio

APRIL 5, 2024

We will share our experience with AI writing tools that help users generate high-quality content by creating complex prompts in the background. However, the success of harnessing the full potential of generative AI depends on the user’s ability to craft effective prompts. These tools present us with a user-friendly interface.

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UX Planet

DECEMBER 26, 2023

Many recognized design oriented companies like Adobe, Figma, Dovetail and User Testing are experimenting AI potential in their offerings. It is time that designers should start testing these features to get the best to help them improve their productivity and efficiency. User Testing AI Source: www.usertesting.com/platform/AI 6.

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