Userpilot

APRIL 7, 2024

They’re also great for showcasing the core product functionality to new users. Friction can slow users down or stop them from experiencing the Aha moment, so use analytics tools like funnel analysis to identify and remove it from the user journey. For a 360 view, complement the analytics data with user feedback.

Analytic Tools 52

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Business of Software Conference

SEPTEMBER 22, 2021

A Little about Logi Analytics. Logi Analytics, an insight software company, empowers the world’s software teams with the most intuitive, developer-grade embedded analytics solutions and a team of dedicated experts invested in your success. Learn more about Logi Analytics here. Get your Fall BoS Conference Ticket.

Embedded Analytics 40

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Userpilot

DECEMBER 21, 2022

Wondering which product analytics metrics you should track and improve to increase your product growth ? You must select the right product analytics metrics to serve as KPIs (Key Performance Indicators) for your product development process. What is Product Analytics? But how to do it right?

Analytic Tools 93

Analytic Tools Onboarding KPIs Data Visualization Embedded Analytics 93

Userpilot

FEBRUARY 25, 2024

Looking for an effective in-app messaging tool and wondering if GainsightPX is the best option for your SaaS company? TL;DR GainsightPX is a good choice for in-app messaging and it comes with features such as self service support, in-app resource center, and onboarding checklists. Let’s get started!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

JANUARY 9, 2023

What is a product persona? How can they help product managers build a successful product? We also look at the process of building a product persona, the data you need to collect, and some user persona examples that you can use for your SaaS. What is a product persona in product management?

Feedback Software 90

Feedback Software Research Software Analytic Tools User Testing 90

Userpilot

DECEMBER 6, 2022

Can marketing resource management help streamline your product marketing processes and workflows? The marketing department is one of the most crucial in any company. Moreover, CRM software helps companies manage customer communication and nurture leads at different stages of the customer lifecycle.

Analytic Tools 90

Analytic Tools Feedback Software Reporting Tools Customer Experience 90

The Product Coalition

OCTOBER 5, 2020

Building great products is hard. It’s even harder when product managers and engineers are bogged down with work that distracts them from their highest leverage activities of identifying problems and building products people want to use to solve those problems. Key Tasks User issues reports. Product health tracking.

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Embedded Analytics Data Visualization Reporting Tools Weak Development Team 146

Userpilot

MAY 3, 2023

Intercom surveys were introduced about a year ago to help product and support managers capture customer feedback insights. A multi-faceted tool, Intercom hopes its latest addition will help product managers better collect customer feedback and capture customer insights that drive results. Intercom welcome survey example.

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Data Visualization Product Research Software Review Feedback Software 79

Userpilot

APRIL 7, 2022

What does the term UX analytics stand for? This article will guide you through every important aspect of collecting and utilizing user behavior data to drive product growth. UX analytics refers to analyzing how the users engage with your product UI and how is their overall experience while using the product.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

ProductPlan

SEPTEMBER 17, 2019

Product management used to be a “fuzzy” discipline within an organization, without a ton of metrics and scrutiny directly applied to it. Products operations is to product management as marketing operations is to marketing. Product ops are better suited to handle those issues and give time back to product managers.

Data Visualization 54

Data Visualization Embedded Analytics Dashboard Reporting Tools 54

Userpilot

DECEMBER 3, 2022

Afterward, product managers use that knowledge to optimize the customer experience. Customer lifecycle management vs. customer relationship management. Reach: This is the first stage when customers become aware of a company through advertising campaigns or word of mouth. Managing the reach stage.

Feedback Software 93

Feedback Software Analytic Tools Data Visualization Customer Feedback 93

Userpilot

JANUARY 9, 2023

Customers are more likely to stick with a company after receiving excellent customer service. Customer analysis for understanding their preferences, goals, and expectations towards the product. Sales analytics to identify better-qualified prospects and improve your marketing strategy. Interactive walkthrough.

Feedback Software 90

Feedback Software Analytic Tools Research Software Customer Experience 90

Userpilot

JUNE 8, 2021

Finding the right collection of product management software isn’t easy, especially with hundreds of products available in the market. Today we’re going to help you narrow down your options by compiling a list of the 15 best product management software you can include in your product stack! Final Thoughts.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

MARCH 4, 2021

In the product-led era, listening to customers has never been more essential. Customers expect companies to be receptive to feedback, and are ruthless when they come across businesses that doesn’t care. Customer service. Ultimately, it’s your users that you’re building your product for. Delighted Dashboard.

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Feedback Software Analytic Tools Research Software User Testing 98

Userpilot

NOVEMBER 17, 2022

Looking for a good user onboarding tool and wondering if Spekit is the best option for your SaaS company? The crux of the issue is – to make the right choice, you need to account for your priorities: your different jobs to be done, your budget, and the size of the company. Spekit for user analytics. Let’s dive in!

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

The Product Coalition

JUNE 22, 2020

A lean product discovery framework can help make it all of this so much easier. Processes Methodologies Analytics Automate processes to do the boring work for you You’ll save a lot of time down the road by automating a few different processes or at least conducting them manually but routinely. though it’s great if you do!?—?but

Customer Experience 78

Customer Experience Product Research Data Visualization Embedded Analytics 78

Iteratively Blog

JANUARY 10, 2021

Analytics tracking plans are no different – tracking plans (and the instrumentation of them) are collaborative by nature. The product team has defined the goals and metrics for this new feature and will have a view of what event tracking is needed to measure those metrics. Start by putting analytics front and center.

Embedded Analytics 52

Embedded Analytics Analytic Tools Data Visualization Software Review 52

Amplitude

NOVEMBER 4, 2020

We’ve all had times when we’ve read an article or blog post and wondered if the company uses its own solution to drive its success. Our tool is fundamental to every stage of our product development process. At Amplitude, we’re big believers in aligning product teams to a standard North Star Metric.

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Customer Experience 52

Userpilot

APRIL 8, 2021

Here’s a sobering truth: if you run a SaaS company and don’t use customer analytics software , you probably won’t be in business very long. Gone are the days when business leaders can afford to make decisions solely on the basis of intuition. What is Customer Analytics Software? Best Customer Analytics Software 1.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

The Product Coalition

JULY 10, 2023

Businesses are faced with the challenge of reaching their target audiences in a cost-efficient and impactful way. In this context, the role of product managers becomes increasingly crucial. By actively supporting marketing efforts, product managers can unlock new avenues for growth and bring innovative ideas to the table.

User Testing 82

User Testing Feedback Software Analytic Tools Data Visualization 82

Userpilot

JANUARY 5, 2022

We work with hundreds of SaaS companies and are willing to share the insights from all those conversations with you. Onboarding software is commonly used by SaaS companies to teach customers how to get the most out of their product. Well, you’ve come to the right place. Let’s get into it. What is onboarding software?

Analytic Tools 52

Analytic Tools Software Review Data Visualization User Testing 52

Userpilot

NOVEMBER 29, 2022

As the name implies, a tooltip is used for delivering product insights and removing friction with small contextual hints. You can embed a tooltip that will temporarily appear when they hover over a tab or option. Userpilot enables you to create an in-app resource center and embed your product tour in it. Check it out.

Feedback Software 96

Feedback Software Analytic Tools Research Software Onboarding KPIs 96

Amplitude

APRIL 25, 2021

Today we’re launching Amplitude Recommend , a new personalization product that gives all digital companies the power to produce personalized experiences at scale; accelerating your roadmap by years, increasing conversion lift—often by double digits—and reducing the cost by millions. With Amplitude Recommend, that tradeoff is no more.

Analytic Tools 113

Analytic Tools Engineering Feedback Software Data Visualization 113

BrainMates

MAY 28, 2019

SnapComms is a medium-sized New Zealand software company who wanted to evolve its sales-led culture into a market-led culture. After hearing Rich Mironov talk about the slippery slope of sales-led companies , they decided to learn about Product Management. Facilitating a market-driven way of thinking.

Framework 74

Framework Data Visualization Marketing Reporting Tools 74

Userpilot

NOVEMBER 22, 2022

You should find a customer education tool that allows you to try out different content types and embed learning directly in-app. A customer education strategy is a process of teaching your customers about your product or service throughout the customer journey. Example of a user persona for a Product Manager.

Education 91

Education User Testing Customer Feedback Customer Experience 91

Intercom, Inc.

JULY 31, 2019

Bots can can then ask further questions to collect basic qualification details like email and company size. Embed a video message in your chatbot. Check out more examples of companies using our chatbots to improve their marketing in this article or in our case studies. How to set up marketing chatbots with Intercom.

Marketing 177

Marketing User Testing Research Software Embedded Analytics 177

Mind the Product

MAY 9, 2019

In March last year, my colleague and Mind the Product’s Director of Training, Rosemary King, wrote about how the company departments working alongside a product team could better work together to meet their common goals and to improve working practices. All product managers love a good test. Test Everything.

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Product Research User Testing Weak Development Team Embedded Analytics 148

Userpilot

FEBRUARY 25, 2024

Looking for an effective self-service support tool and wondering if GainsightPX is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your self-service support needs. Let’s get started!

Embedded Analytics 52

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 52

Userpilot

NOVEMBER 29, 2022

Customer attrition is one of the most vital metrics for SaaS companies to keep an eye on. Keep reading to get actionable insights and fuel your product growth ! Customer churn data tells you how many customers have stopped using your product or service over a period of time. You’re in the right place!

Data Visualization 98

Data Visualization Customer Feedback User Testing Customer Experience 98

Userpilot

NOVEMBER 6, 2020

In this post, we’re going to provide you with the best Product Marketing tools for each Product Marketing Job-To-Be-Done – which are critical for allowing your product marketers to do their work independently from your dev team or graphic designers! Post-signup: User Analytics : Hotjar , Heap. Filmora 9.

Analytic Tools 75

Analytic Tools Feedback Software Data Visualization Reporting Tools 75

Userpilot

AUGUST 18, 2020

And that can leave product managers feeling a little bit like visitors to this town in Ireland. User retention tools – Analytics. All successful product managers are concerned about retention. Those factors are common to all SaaS businesses. User retention tools – Analytics.

Analytic Tools 105

Analytic Tools Feedback Software User Testing Data Visualization 105

DISQO

OCTOBER 24, 2019

The big picture: Rapid consolidation, digital partnerships, and major acquisitions in every conceivable discipline have forced the hands of organizations big and small, with large holding companies swallowing up entire firms and micro-agencies popping up in response to company culture that often gets lost in the transition.

Reporting Tools 58

Reporting Tools User Testing Data Visualization Research Software 58

Userpilot

SEPTEMBER 22, 2023

Looking for an effective self service support tool and wondering if UserGuiding is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether UserGuiding is the ideal choice for your self service support needs. Let’s get started!

Embedded Analytics 52

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 52

Department of Product

JUNE 27, 2022

How to Structure your Product Org to Optimise for Growth If your company’s success depends on growing effectively, you need to get these things right When a company grows quickly, it undergoes stress. They can make or break a company. Define your org structure There are many ways to organize product development.

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Weak Development Team Onboarding KPIs Embedded Analytics Reporting Tools 52

Mind the Product

MARCH 7, 2019

Software as a service (SaaS) has become much more attractive to customers as SaaS companies embrace the idea of offering rich integrations with other platforms. While working on a knowledge management solution aimed at custom support and sales teams, we integrated with several customer support desks and CRM. Integration Types.

Reporting Tools 147

Reporting Tools Data Visualization Customer Experience User Testing 147

DISQO

OCTOBER 24, 2019

The big picture: Rapid consolidation, digital partnerships, and major acquisitions in every conceivable discipline have forced the hands of organizations big and small, with large holding companies swallowing up entire firms and micro-agencies popping up in response to company culture that often gets lost in the transition.

Reporting Tools 40

Reporting Tools User Testing Product Research Data Visualization 40

DISQO

OCTOBER 24, 2019

The big picture: Rapid consolidation, digital partnerships, and major acquisitions in every conceivable discipline have forced the hands of organizations big and small, with large holding companies swallowing up entire firms and micro-agencies popping up in response to company culture that often gets lost in the transition.

Reporting Tools 40

Reporting Tools User Testing Product Research Data Visualization 40