Usersnap

FEBRUARY 6, 2021

Customer experience feedback platform Usersnap is all about enabling great CX for e-commerce and software companies. Used by Canva, Microsoft, and Facebook, the company literally wrote the book on product feedback and improving customer experience in 2019. The 6 Top Customer Experience (CX) Trends Every Company Must Get Ready for Now.

Feedback Software 52

Feedback Software Research Software Analytic Tools User Testing 52

Usersnap

FEBRUARY 6, 2020

Customer experience feedback platform Usersnap is all about enabling great CX for e-commerce and software companies. Used by Canva, Microsoft, and Facebook, the company literally wrote the book on product feedback and improving customer experience in 2019. The 6 Top Customer Experience (CX) Trends Every Company Must Get Ready for Now.

Feedback Software 49

Feedback Software Research Software User Testing Analytic Tools 49

The Product Coalition

AUGUST 26, 2019

And since in most successful startups a company starts to emerge around a product or service, there is no question what to proof first. Without a value-bringing, revenue-generating product or service, a company will not survive in the long run. Make sure your company does the following. They talk about resources and budget.

Product Research 60

Product Research Startups Customer Experience User Testing 60

Intercom, Inc.

DECEMBER 16, 2021

In this book, Andrew provides a practical framework for how companies like Google, Uber, Dropbox, and Tinder use them to break through the competition and reach the holy grail of viral growth. While in some companies, like Uber, growth is bound by geography, others, like Airbnb, have a global network effect.

Reporting Tools 138

Reporting Tools Customer Experience Books Startups 138

Imaginary Cloud - Design

JANUARY 30, 2020

In the last year, major companies in business intelligence (BI) digital solutions, such as Qlik and Tableau were already investing on it. Namely, its potential to provide companies with actionable insights rather than with abstract raw data. Companies have repeatedly launched these products with female voices and, in some cases, names.

Data Visualization 103

Data Visualization Analytic Tools Research Software Feedback Software 103

Intercom, Inc.

AUGUST 23, 2018

You can subscribe on iTunes , stream on Spotify or grab the RSS feed in your player of choice. Where do you go to learn what happens behind closed doors at other companies that make great products? We see traditional journalism struggle to adapt to a new definition of “news” in the age of Facebook. Table of contents.

Customer Experience 136

Customer Experience Feedback Software Technology Weak Development Team 136