Effective Roadmap Planning and Development Process for Enterprise Products

AUGUST 2, 2018

Roadmap Planning process Unlike Consumer products, you have two different types of audience to satisfy in Enterprise world, namely Buyer and User Persona. It’s very important to have a very clear definition of these persona constructs to the most precise form. Similar approach applies to user persona.

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Userpilot

DECEMBER 18, 2022

After the overnight success of Chat OpenAI, it’s no wonder predictions related to using AI and machine learning to increase our understanding of user behavior , greater automation of low-level tasks , and GPT-4 dominate Product Managers’ and Marketers’ projections for the upcoming year.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Product Research 98

Gainsight

OCTOBER 20, 2021

You’re getting drilled with feedback and opinions. Here are some benefits of using product-led growth strategies to fuel your efforts: A product focus is a customer focus. When you use user data to inform decisions, it lines your strategy up with the customer experience—and that can boost growth. Customer behavior data.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Customer Experience 98

Userpilot

MAY 26, 2024

Is Appcues or Chameleon the best tool for customer feedback? In this post, we’ll discuss exactly what the perfect tool for performing customer feedback should deliver and which will be the best choice for your company’s needs. Appcues is a robust product adoption and user onboarding platform for web and mobile apps.

Feedback Software 52

Feedback Software User Testing Customer Feedback Data Visualization 52

UX Planet

JANUARY 18, 2024

It’s got a custom GPT that’s now trending in the ChatGPT marketplace , with over 25K users so far. This was all created from a one-shot prompt: [link] That took me 30 seconds to construct. An Enterprise or a really prolific creator might require the yearly Max plan, which is the most value. See for yourself.

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ChatGPT Feedback Software Customer Experience Customer Feedback 89

UX Planet

JANUARY 31, 2024

A well-constructed Career Progression Framework (CPF) comes in handy for managers. For instance, in some large enterprise companies, Designers may not need to possess User Research skills as there are already dedicated professional User Experience Researchers (UXRs) within the team.

Framework 86

Framework User Testing Customer Experience Research Software 86

Gainsight

MAY 13, 2021

If one thing is abundantly clear, Customer Success has grown tremendously, both as a function and an industry, in recent years. According to the newly published “2021 Market Guide for Customer Success Management Platforms,” Gartner has seen a “steady growth” over the past five years in the number of inquiries they’ve received on the topic.

Reporting Tools 52

Reporting Tools Research Software User Testing Customer Experience 52

The Product Coalition

SEPTEMBER 7, 2023

That perplexing issue a user has. While it is true your user needs to be center stage, they are on a stage with other actors, with influencers, with action going on around them and a story unfolding. And this is where most products break — enterprise and consumer, professional and personal. Conduct user research.

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User Testing Development Product Research Feedback Software 99

eG Innovations

MARCH 31, 2022

eG Enterprise Support for IaC and automation – APIs, CLI and Power BI Integrations. The majority of monitoring and management solutions used in enterprises provide their customers with APIs (Application Programming Interfaces) and a CLI to facilitate DevOps type workflows. The eG Enterprise CLI (Command Line Interface).

Reporting Tools 52

Reporting Tools Analytic Tools Data Visualization User Testing 52

Intercom, Inc.

NOVEMBER 20, 2018

This makes sense given the likely resource constraints and the value to be gained from getting in front of customers from day one. As Jason Lemkin puts it , “The CEO/founder should close at least the first 10 (or 20 or whatever) customers. What matters is that somehow, someway, you still get those 10 paying customers closed.”.

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Feedback Software Research Software Startups Product Research 178

Gainsight

MARCH 1, 2021

Today, we are sharing lessons from Sam Johnson, Chief Customer Officer of Jamf , and Ben Michael, their Director of Customer Success. We wanted Sam and Ben to share their insights on driving scale and how they think about renewals. Sam: We first thought about the ideal customer experience. Nick : That’s interesting.

Customer Experience 52

Customer Experience User Testing Customer Feedback Data Visualization 52

Userpilot

DECEMBER 11, 2019

Feedback collection (Typeform, Feedier). User testing (UserTesting, Userfeel). Feedback management (Canny, Airfocus, ProdPad). You can customize your onboarding flows, analyze user behavior, and use in-app messaging to drive engagement. This is where your onboarding meets the individual needs of your users.

Data Visualization 69

Data Visualization Feedback Software Research Software Analytic Tools 69

Mixpanel

MARCH 30, 2020

When gender diversity at the executive level is brought to parity, organizations are 15 percent more likely to gain more profit , improve customer experience , and attract and retain expensive talent , according to McKinsey. Want to add users? Let’s dive in. Build a mobile app. Want to know what you should consider when going mobile?

Analytic Tools 116

Analytic Tools Feedback Software Reporting Tools User Testing 116

The Product Coalition

FEBRUARY 11, 2023

During that time, I started a T-shirt printing business, took embedded systems classes for school kids, built an electronic automation device, incorporated a solar engineering, procurement, and construction (EPC) company, and built a food export business. Get feedback from at least five customers, but many as possible.

User Testing 78

User Testing Research Software Feedback Software Strategy 78

Userpilot

MAY 26, 2024

Is Appcues or Whatfix the best tool for customer feedback? In this post, we’ll discuss exactly what the perfect tool for performing customer feedback should deliver and which will be the best choice for your company’s needs. TL;DR Let’s explore how Appcues and Whatfix compare when it comes to collecting customer feedback.

Feedback Software 52

Feedback Software User Testing Customer Feedback Data Visualization 52

Userpilot

APRIL 6, 2022

Unlike the traditional marketing plans that focus on only attracting prospects, SaaS product marketing helps you stand out in the market and looks at every stage of the customer funnel. This blog post will give you insights into: What a SaaS marketing plan is. This means it requires regular payments from customers to keep running.

Research Software 52

Research Software User Testing Onboarding KPIs Customer Experience 52

Userpilot

MAY 22, 2024

Is Appcues or UserGuiding the best tool for customer feedback? In this post, we’ll discuss exactly what the perfect tool for performing customer feedback should deliver and which will be the best choice for your company’s needs. Appcues is a robust product adoption and user onboarding platform for web and mobile apps.

Feedback Software 52

Feedback Software User Testing Customer Feedback Data Visualization 52

Userpilot

MAY 19, 2024

Is Pendo or WalkMe the best tool for customer feedback? In this post, we’ll discuss exactly what the perfect tool for performing customer feedback should deliver and which will be the best choice for your company’s needs. TL;DR Let’s explore how Pendo and WalkMe compare when it comes to collecting customer feedback.

Feedback Software 52

Feedback Software User Testing Customer Feedback Data Visualization 52

Userpilot

MAY 26, 2024

Is Userlane or Spekit the best tool for customer feedback? In this post, we’ll discuss exactly what the perfect tool for performing customer feedback should deliver and which will be the best choice for your company’s needs. TL;DR Let’s explore how Userlane and Spekit compare when it comes to collecting customer feedback.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

eG Innovations

JUNE 9, 2022

IaC (Infrastructure-as-Code) is becoming ubiquitous in the EUC (End User Computing) community and within the datacenter. eG Enterprise is one of very few EUC monitoring products that also covers unified APM (Application Performance Monitoring), infrastructure monitoring, and cloud monitoring.

Reporting Tools 52

Reporting Tools Data Visualization Artificial Inteligence Product Research 52

Revulytics

APRIL 17, 2019

Most software companies want to know more about how their customers and trial users are engaging with their software. Increasingly, they realize raw data isn’t enough: they need actionable insights for optimizing product development, increasing adoption, and growing sales. The solution has a name: software usage analytics.

Data Visualization 66

Data Visualization Analytic Tools Reporting Tools Feedback Software 66

UserVoice

JULY 31, 2017

They require you to look at a proposal and say ‘This is a really great idea, I can see why our customers would like it. By taking ownership of the exercise, you’re acknowledging that you value their input, plus it gives you the opportunity to formulate a well-constructed case against their request vs. a shoot-from-the-hip no-go response.

Customer Experience 201

Customer Experience User Testing Weak Development Team Data Visualization 201

Userpilot

MAY 26, 2024

Is UserGuiding or Spekit the best tool for customer feedback? In this post, we’ll discuss exactly what the perfect tool for performing customer feedback should deliver and which will be the best choice for your company’s needs. Uncover weak spots of your product and bottlenecks that disturb the customer journey.

Feedback Software 52

Feedback Software User Testing Customer Feedback Data Visualization 52

eG Innovations

JANUARY 23, 2019

Code-level issues include bugs in the code constructs, such as long waits, poor iterations, inefficient code algorithms, unhandled exceptions, bad choice of data structures, etc. Developers and application owners need code-level insight, so they can pinpoint issues in the code and fix them before users notice.

Data Visualization 45

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The Product Guy

APRIL 9, 2019

We perceive strategy from the management as the gospel – Usually the opposite, a good leadership team usually expects the individual contributors to provide iterative feedback. I advise every product managers to focus on the customer outcome rather than the technical implementation.

Feedback Software 148

Feedback Software Analytic Tools Technical Advisors Strategy 148

The Product Guy

NOVEMBER 9, 2017

Themes, Epics, User Stories. To start, break down any incoming feature requests into Themes, Epics, User Stories using the following suggestions. Lastly, User Stories are “chewable bits” that together makes up an Epic. For more details about writing a good User Story, refer to this article. Enough talking. Milestones.

Framework 138

Framework Agile User Testing Research Software 138

Userpilot

MAY 19, 2024

Is Pendo or UserGuiding the best tool for customer feedback? In this post, we’ll discuss exactly what the perfect tool for performing customer feedback should deliver and which will be the best choice for your company’s needs. The no-code solution focuses on increasing user engagement and driving feature discovery.

Feedback Software 52

Feedback Software User Testing Customer Feedback Data Visualization 52

The Product Coalition

OCTOBER 28, 2019

Note: I worked on consumer products before but spent most of my career building complex enterprise (machine learning) solutions. And we were hardly able to stay on top of the growing customer demands. And talk to customers to become the go-to person for customer insights and product directions. Be resourceful!

Startups 73

Startups User Testing Product Management Product Manager 73

UX Studio

MARCH 11, 2024

And then third level is that you think very deeply about what the user needs. You really understand the motivation of the user. 00:11:00] Read some books and found out about things like user testing and actually thinking about breaking down problems rather than just doing stuff that you thought looked good.

User Testing 66

User Testing Feedback Software Research Software Data Visualization 66

The Product Coalition

MARCH 15, 2020

If you are “doing prioritization”, that simply means you have too much you are trying to tackle, you are wasting time trimming down those ideas, and you are probably doing this in a series of internal discussions, i.e., you are not leveraging user testing to make evidence-based decisions to drive toward more innovative solutions.

Data Visualization 78

Data Visualization Analytic Tools Product Research Customer Experience 78

Userpilot

APRIL 14, 2024

Is Userpilot or Mixpanel the best tool for user analytics? In this post, we’ll discuss exactly that – what the perfect tool for performing user analysis should deliver and which will be the best choice for your company’s needs. TL;DR Let’s explore how Userpilot and Mixpanel compare when it comes to performing user analysis.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software User Testing 52

Userpilot

APRIL 14, 2024

Is Userpilot or Product Fruits the best tool for user analytics? In this post, we’ll discuss exactly that – what the perfect tool for performing user analysis should deliver and which will be the best choice for your company’s needs. TL;DR Let’s explore how Userpilot and Product Fruits compare when it comes to performing user analysis.

Data Visualization 52

Data Visualization Analytic Tools User Testing Feedback Software 52

Userpilot

APRIL 14, 2024

Is Userpilot or Amplitude the best tool for user analytics? In this post, we’ll discuss exactly that – what the perfect tool for performing user analysis should deliver and which will be the best choice for your company’s needs. TL;DR Let’s explore how Userpilot and Amplitude compare when it comes to performing user analysis.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software User Testing 52

Userpilot

APRIL 14, 2024

Is Userpilot or Heap the best tool for user analytics? In this post, we’ll discuss exactly that – what the perfect tool for performing user analysis should deliver and which will be the best choice for your company’s needs. TL;DR Let’s explore how Userpilot and Heap compare when it comes to performing user analysis.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software User Testing 52

Mironov Consulting

DECEMBER 31, 2017

Especially in enterprise/B2B, sales teams may have only a handful of major active accounts, each carrying a lot of revenue. “Why isn’t my strategic customer’s feature request included?” And we [product managers] are often too shy or subtle to give them really clear feedback about their requests.

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Roadmap Fractional VPE CTO Coach Data Visualization 92

Userpilot

APRIL 14, 2024

Is Userpilot or Usetiful the best tool for user analytics? In this post, we’ll discuss exactly that – what the perfect tool for performing user analysis should deliver and which will be the best choice for your company’s needs. TL;DR Let’s explore how Userpilot and Usetiful compare when it comes to performing user analysis.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software User Testing 52

Userpilot

APRIL 14, 2024

Is Userpilot or Chameleon the best tool for user analytics? In this post, we’ll discuss exactly that – what the perfect tool for performing user analysis should deliver and which will be the best choice for your company’s needs. TL;DR Let’s explore how Userpilot and Chameleon compare when it comes to performing user analysis.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software User Testing 52