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Avoid ‘Product’ Ground Hog Day: Unlocking Success When Crafting an Outcome-Driven Roadmap

The Product Coalition

“I don’t care about outcomes, your objectives, or your key results; I want to know when I will get this feature!” This was the third conversation we were having about the product, an app that served our own company along with external customers. Look, we are moving away from feature commitments to outcomes. We were at odds.

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Product Trends 2023 – AI, AI &…driving more value. Top product experts share their opinions.

Userpilot

Which Product Trends will take 2023 by storm? After the overnight success of Chat OpenAI, it’s no wonder predictions related to using AI and machine learning to increase our understanding of user behavior , greater automation of low-level tasks , and GPT-4 dominate Product Managers’ and Marketers’ projections for the upcoming year.

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Three Red Flags You’re Using the Wrong Customer Success Platform

Gainsight

The majority of organizations we surveyed hold CS responsible for Net Revenue Retention (NRR): the most important metric to thriving in this era of the SaaS economy. If you’ve chosen the wrong CS software, though, you may hit a wall and struggle to go live. You experience slow onboarding and growth due to limited best practices.

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SaaS churn: A simple and proven strategy to reduce churn rate under 2% in SaaS

Usersnap

This article will show you how to reduce your SaaS churn by following the proven strategy that we have already successfully implemented. Nowadays, with the growth of subscription business models, and your competitors watching you constantly, SaaS churn is probably one of the most important metrics that should be tracked by every SaaS company.

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What Do Product Leaders Do?

Mironov Consulting

My last post briefly listed some broad responsibilities of product leaders which are distinct from the direct work of managing individual products. Defining my label carefully, a “product leader” is someone who manages a team of product managers. 2] Driving Strategy, Tooling and Outcomes. [3]

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The Impact of a Well-Defined, Designed, and Determined CS Ops Team

Gainsight

It’s about product-led growth. Though churn reduction (indicated by 83% of respondents) and product adoption (stated by 81%) were top priorities for companies during the pandemic, 45% of companies actually let their CS org drive renewals and other expansion efforts. . Ready to provide education for onboarding and customer usage.

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Appcues vs UserGuiding: Which is Better for No-Code Growth?

Userpilot

Is Appcues or UserGuiding the best tool for no-code growth? And is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. Appcues is a robust product adoption and user onboarding platform for web and mobile apps.