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Friction Log in SaaS: Step-by-Step Guide For Product Managers

Userpilot

Are you using a friction log to track and prioritize what to improve in your product? In this guide, our aim is to help savvy product managers understand what friction logs are, where you might use them, and how to create them. Not all friction is bad. Friction logs can be created by the whole team.

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10 User Persona Examples for SaaS Products and How to Create Them

Userpilot

SaaS User Persona Example -Userpilot: Product Manager 2. SaaS User Persona Example-Userpilot: Product Marketing Manager 3. SaaS User Persona Example -Userpilot: Customer Success Manager 4. These two examples sum up a lot about your user persona’s perspective when it comes to choosing and using your product.

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What can Non-Product People Learn From Product People?

Mind the Product

In March last year, my colleague and Mind the Product’s Director of Training, Rosemary King, wrote about how the company departments working alongside a product team could better work together to meet their common goals and to improve working practices. All product managers love a good test. Test Everything.

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A Product Manager’s Approach to Building Integrations for SaaS Software

Mind the Product

This gives added incentive for a user to open the product, and use it for a longer period of time. While working on a knowledge management solution aimed at custom support and sales teams, we integrated with several customer support desks and CRM. They are valuable because they embed your product in a SaaS ecosystem.

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Userlane for Self Service Support: Features, Pricing, and Review

Userpilot

Looking for an effective self service support tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your self service support needs. What does self-service support entail?

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7 practices to master to excel as a Product Leader

BrainMates

Up until now, Product Leaders have had to rely on the approaches and frameworks designed specifically for Product Managers or use generic leadership practices which don’t necessarily cover the unique leadership challenges Product Leaders experience. Jobs To Be Done, Value Curve Analysis, Business Model Innovation).

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Product Adoption Strategy – How to Create One and Fix The Black Hole in Your Product Growth Strategy? PART 1

Userpilot

Increasing user retention through personalizing the product adoption flows – and helping your users to keep achieving success with your product. We’ll sort them by the goals, of course. As Julian Shapiro of Demand Curve said though – new user onboarding “ is usually the most half-baked aspect of SaaS products.