Mind the Product

MARCH 7, 2019

Software as a service (SaaS) has become much more attractive to customers as SaaS companies embrace the idea of offering rich integrations with other platforms. While working on a knowledge management solution aimed at custom support and sales teams, we integrated with several customer support desks and CRM.

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Reporting Tools Data Visualization Customer Experience User Testing 149

Userpilot

FEBRUARY 20, 2023

We also have a quick look at Userpilot as an alternative for each of the tools. TL;DR Product analytics is the process of collecting and analyzing data about product usage and user behavior. Product analytics tools empower teams to make informed decisions on how to add more value and offer a better user experience.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Intercom, Inc.

JUNE 10, 2020

Also known as Product Intuition or Product Instinct or Product Taste, it is the idea that you can use your own judgment to (1) accurately predict what your customers need, want and value, and (2) design and ship the right solution for them. I hope this post allows people and teams to safely talk about Product Judgment.

Research Software 291

Research Software Weak Development Team Reporting Tools Customer Communications 291

The Product HQ

MAY 10, 2024

Do you want to become a data product manager? With more digital and data-driven products, the demand for traditional product managers is now shifting from sales teams to data product managers. If you want to become a data product manager, this guide is for you.

Data Visualization 52

Data Visualization Customer Experience Artificial Inteligence Certifications 52

The Product Coalition

MARCH 28, 2022

I stumbled upon a bunch of product management memes while preparing for a talk. I think one of the ways to minimize the chance of this happening is to have an always on routine of talking to customers e.g. standing time to talk to customers that almost gets backed into the operating rhythm of the team. Of course?—?the

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Product Research Product Management Product Manager Weak Development Team 150

Userpilot

FEBRUARY 21, 2023

If you've searched for this comparison, you're probably looking for a tool that will help you gain actionable insights to drive your product growth. Whether looking for an alternative to your existing tool or setting up product analytics at your organization, we're here to help. Heap vs Pendo?

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Mironov Consulting

JUNE 30, 2017

I’ve noticed a frequent executive-level misalignment of expectations across a range of software/tech companies, particularly in B2B/Enterprise companies and where Sales/Marketing is geographically far away from Engineering/Product Management. Let’s call it the software development deli counter problem.

Software Developers 96

Software Developers Software Development Reporting Tools Software Review 96

Mironov Consulting

FEBRUARY 28, 2024

An essential role of CPOs and other product leaders that’s never listed in the job description is giving organizational 'air cover' to product managers to postpone almost all new requests — so that their teams can finish work already underway.    The PdM equivalent of mansplaining.

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Reporting Tools Software Review Technical Review Weak Development Team 105

The Product Coalition

SEPTEMBER 29, 2020

Anyone familiar with Product Management will recognize the immortal phrase ‘influence without authority.’ As a Product Manager, you’re a team player who guides product development along its chartered course, but you have to do that without being the literal captain of the ship.

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Product Management Product Manager Data Visualization Weak Development Team 183

Mironov Consulting

SEPTEMBER 15, 2019

Data science has traditionally been an analysis-only endeavor: using historical statistics, user interaction trends, or AI machine learning to predict the impact of deterministically coded software changes. So here are a few tips for product managers who may be pulling data science – and data scientists – into our product processes.

Data Visualization 90

Data Visualization Analytic Tools Research Software Weak Development Team 90

PMLesson's Ace the PM Interview

MAY 14, 2021

Becoming an engineering manager is the first step into the big world of management for many software engineers. Engineering managers are tech experts and great leaders. That is why we wrote this article to give you an overview of the transition from software engineer to engineering manager.

Software Engineering 92

Software Engineering Engineering Reporting Tools Feedback Software 92

Userpilot

DECEMBER 13, 2023

How do you develop a robust UX strategy? TL;DR UX strategy provides guidance to the UX design team on how to create and improve experiences that satisfy user needs. TL;DR UX strategy provides guidance to the UX design team on how to create and improve experiences that satisfy user needs. This is the main focus of the article.

Research Software 104

Research Software Analytic Tools Feedback Software User Testing 104

Sequent Learning

JULY 25, 2022

You’ve been working at home, you miss your team. ” Have you been paying attention to your professional development as a product manager? Regardless of your situation, whether you’re a new product manager or one with a few years of experience, you probably should put professional improvement on your agenda.

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Weak Development Team Customer Experience Reporting Tools Development 40

Mind the Product

AUGUST 19, 2019

What does it mean for us as product managers? We all use AI or machine learning (ML)-driven products almost every day, and the number of these products will be growing exponentially over the next couple of years. What does it mean for us as product managers? By 2030, it is expected to contribute $15.7

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Artificial Inteligence Data Visualization Product Research Reporting Tools 180

The Product Coalition

JANUARY 5, 2019

It’s always there, and it follows you around like a bad penny. Tech debt is all of the little things that aren’t quite right about your product behind the scenes. It’s all the workarounds that you’ve found to quickly make the product look and behave the way that it does. How scalable does your solution need to be moving forward?

Reporting Tools 139

Reporting Tools Customer Experience User Testing Product Management 139

Mind the Product

NOVEMBER 21, 2019

As a product leader, you are the product manager for a leadership team, and the tricks you learned in product teams remain valuable, they just need a little tweak. Here, to help you, are five product management tricks and tools for every product leader. Value Proposition.

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Reporting Tools User Testing Research Software Product Research 141

Mironov Consulting

MAY 2, 2019

Product are products, yes? When we talk broadly and generically about product management, we assume that all products/services are similar enough that we can apply the same tools, techniques, financial planning models, design approaches, goals and metrics. To sell supplies based on actual usage.

Reporting Tools 91

Reporting Tools Analytic Tools Research Software Data Visualization 91

The Secret PM Handbook

JANUARY 1, 2016

This post is about where I’ll be focusing in 2016 in terms of becoming a more skilled product manager, and in helping others achieve that. I already “practice what I preach” on all those topics, of course. But instead of focusing on that goal this year, I’m going to focus on a system for being a better product manager.

Product Management 150

Product Management Product Manager Systems Review Reporting Tools 150

The Product Coalition

APRIL 2, 2022

Every time I navigate the ocean of Product Management frameworks, we are not tackling one essential part of our role: People and Ourselves. There is a framework for almost every stage of our Product development lifecycle, but one of the only transversal things is that we need people to make things happen.

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Product Management Product Manager User Testing Customer Experience 151

ProductPlan

MAY 22, 2020

If you don’t have the data then you can’t make secure decisions and alter course.” ” A key insight shared by Melissa Perri, CEO of Produx Labs and author of Escaping the Build Trap during our “Getting Started with Product Ops” webinar series. What is Product Ops, Exactly?

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Data Visualization User Testing Weak Development Team Customer Feedback 127

The Product Coalition

MARCH 16, 2019

Software as a service (SaaS) has become much more attractive to customers as SaaS companies embrace the idea of offering rich integrations with other platforms. While working on a knowledge management solution aimed at custom support and sales teams, we integrated with several customer support desks and CRM.

Reporting Tools 63

Reporting Tools Data Visualization Customer Experience User Testing 63

Userpilot

JUNE 20, 2023

Why is product idea validation important? As a product manager, how can you effectively validate ideas and build a successful product that delights users? We look at the process of idea validation and a range of tools and techniques you can leverage to aid the process. This is the key focus of our guide.

User Testing 98

User Testing Product Research Feedback Software Customer Feedback 98

Product Management University

DECEMBER 2, 2022

If you’re in product marketing or product management, you’re likely familiar with the concept of user personas and buyer personas. These terms might even be used interchangeably in your organization to describe a product’s customers. Then the department heads have managers and staff reporting to them (user personas).

B2B 130

B2B Customer Experience User Testing Customer Feedback 130

Product Innovation Educators

JULY 2, 2018

Don’t let your calendar get in the way of doing what’s important as a product manager. Experienced product managers benefit from what they learned from previous successes and failures. However, they can also pick up some bad habits along the way. She is Alicia Dixon, senior product manager at Hilton.

Weak Development Team 65

Weak Development Team Certifications Product Management Product Manager 65

Mironov Consulting

SEPTEMBER 22, 2020

Almost without fail, I find that the “maker” side of software companies (developers, designers, product folks, DevOps, tech writers…) and the “go-to-market” side of software companies (sales, marketing, support, customer success.) Some frequent bad outcomes from this confusion: We never finish our MVP. Here’s why….

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Technical Advisors User Testing Weak Development Team Customer Experience 142

Intercom, Inc.

SEPTEMBER 3, 2020

Which is why customer feedback is a big deal to all of our teams – it’s really integral to what we do and how we build. Taking part in the panel are: Thomas Creighton de Farias – Senior Product Education Producer. Mathew Cropper – Senior Product Manager. Then this podcast has the answers.

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User Testing Customer Feedback Feedback Software Research Software 212

Mixpanel

DECEMBER 7, 2021

Good product teams know their users inside and out. They understand how they use their product, how long they stay, why they drop off, which cohorts will monetize, and where they should place their big bets. Does this mean every product team should be packed with data science degrees? Not in the slightest.

Data Visualization 105

Data Visualization Reporting Tools Analytic Tools Product Research 105

Mixpanel

JANUARY 21, 2020

Hi, I’m Mike and I’m a product manager. The product I manage? Product managers. If you, too, are responsible for your company’s product managers, the start of the new year might represent a chance to renew and strengthen your team. Customer focus. Job history. Data proficiency.

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Weak Development Team Customer Experience Reporting Tools Feedback Software 87

PMLesson's Ace the PM Interview

MARCH 3, 2022

The product management career path can be incredibly fulfilling as you build and work on products used by millions of users around the world. The success of a product, or even an entire company, rests on the product team. Building impactful products is exciting! Are you cut out for product management?

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Weak Development Team Technical Review Data Visualization Product Management 52

The Product HQ

FEBRUARY 1, 2023

Technical program manager (TPM) roles range from mid to senior-level positions that support organizations with their product goals. They work with leaders and their own teams across organizations. If defining project scopes, reviewing solutions, and generating reports interest you, this is the perfect career.

Technical Review 52

Technical Review Reporting Tools Software Review Weak Development Team 52

Mind the Product

FEBRUARY 25, 2020

It’s not rocket science that awesome products come from awesome teams, so what’s the key to creating and managing a team that’s designed for maximum impact? Here, taking advice from a number of product pros, we look at a selection of ways to build product teams and empower them to achieve success.

Weak Development Team 122

Weak Development Team User Testing Workshop Magazine 122

Mironov Consulting

JULY 25, 2018

Many infrastructure development teams don’t have a product manager, or have a fractional product owner/analyst working primarily on detailed technical requirements. Said another way, great development teams want to work on great technical problems. Let’s keep them focused on what they do best.

Weak Development Team 87

Weak Development Team User Testing Product Management Product Manager 87

Mironov Consulting

FEBRUARY 12, 2022

For me, this is similar to the core product prioritization problem: an infinite set of demands that each individual requestor considers to be extremely important/urgent. But for calendars, the scarce resource is time rather than development capacity.  Just  Are fellow employees offended when I decline meeting requests?

Software Review 134

Software Review Weak Development Team Customer Experience Reporting Tools 134

The Product Coalition

FEBRUARY 19, 2019

In the world of Human Resources, it may seem easy to find a candidate with a spiffy resume and loads of experience, rather than building upon an already existing team. Spending on a proven team, however, gives you the opportunity to build on the knowledge that already exists internally. Team consistency=efficiency.

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Weak Development Team Analytic Tools Reporting Tools Product Management 60

Userpilot

JANUARY 8, 2021

Before we get into what is considered a good NPS score, we have some good news and some bad news. What Is Considered Good NPS Score, and What Is a Bad NPS Score? Net Promoter Score is the result of a one-question survey asking the users how likely they’d be to recommend your product on a scale from 1 to 10. Table of Contents.

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Analytic Tools Feedback Software Data Visualization Weak Development Team 93

Userpilot

DECEMBER 11, 2019

The good news: You can tap into that growth with your product. Hopefully, the product management tools we’re going to cover will help you out! We’ve split the tools into different categories, so feel free to jump ahead to whichever kind of product you need. Feedback management (Canny, Airfocus, ProdPad).

Data Visualization 69

Data Visualization Feedback Software Research Software Analytic Tools 69

The Product Coalition

MARCH 29, 2021

TL; DR: Product Backlog Defense Make no mistake: Your Product Backlog is the last line of defense preventing your Scrum Team from becoming a feature factory; hence Product Backlog defense is vital: Figure out a process that creates value for your customers. Moreover, have the courage?—?and and the discipline?—?to

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Reporting Tools Product Research Weak Development Team Agile 140