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10 SaaS Knowledge Base Examples and Best Tools to Build Yours

Userpilot

In this article, we’re going to look at ten excellent SaaS knowledge base examples and look to reverse-engineer some valuable tactics you can use when creating your knowledge base for self-service support. Knowledge bases are a valuable tool in building that understanding. Self-service reduces cost with your support.

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Clearbit’s VP of Customer Success on turning economic headwinds into a growth opportunity

Intercom, Inc.

Unlike previous financial downturns, businesses have more access than ever to technology that can put their data to work. Clearbit , the leading marketing data engine, has reaped the rewards of automation firsthand – leveraging it for everything from identifying churn risks to closing renewals, all without human involvement.

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Mixpanel Community: Top posts from 2021

Mixpanel

From in-the-weeds guidance on specific integrations to big picture best practices on product analytics, I love the kind of knowledge our members seek out—and what they share in return. You can get get tips for using Mixpanel, crowdsourced Mixpanel product analytics ideas, and guidance on product updates. Honestly, it’s the best.

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30 Steps to Mobile App Launch

Alchemer Mobile

www.your-app-name.com) and set up a landing page, complete with your app’s name and description and a form for visitors to sign up for email alerts on your app’s progress. Landing pages can be set up with no cost or hassle with a tool like Squarespace or Wix. IDENTIFY INFLUENCERS AND REPORTERS. Register your domain (e.g.,

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Automate it: How to turn GitHub releases into Mixpanel Annotations

Mixpanel

We can automate the creation of Annotations by bringing in data from GitHub’s REST API ; this means analysts will have greater visibility into which of our app’s releases or versions may have impacted specific metrics. Annotations chronicle data outside Mixpanel. The only thing worse than no data is incorrect data.

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Black Women’s Business Collective founder Zanade Mann on advocating for your peers

Intercom, Inc.

What began as a crowdsourcing initiative quickly evolved into an ecosystem where women can access funding, business training, and community building to help their businesses scale. My name is Zanade and I am a communications professional with over 15 years of experience in marketing, and a strong skill set in social media marketing.

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Humans Are Awesome/Terrible At Risk Management | Andy Ellis, Akamai | BoS USA 2019

Business of Software Conference

I kid you not that’s actually a keyword out of the PCI data security standard that you have to meet if you take credit cards that is not defined. This is actually crowdsourced words I didn’t even come up with these on my own. Reptiles or even cooler, the large predator reptiles predict the future. Why do you exist?