article thumbnail

What we learned moving sales and product upmarket together

Intercom, Inc.

Here’s an example of how we collaborated with Product by focusing on the problems to be solved: Today we crowdsource the problems to be solved from folks on our Sales and Customer Solutions teams. Building a positive feedback loop. The last thing I’ll say is remember to invest in a positive feedback loop.

article thumbnail

30 Steps to Mobile App Launch

Alchemer Mobile

ESTABLISH A FEEDBACK LOOP FOR YOUR APP. For best results, the feedback loop should be built into the app itself, not requiring testers to leave the app to open their email or give you a call. Earn your customers’ loyalty by both listening to and acting on their feedback. PLAN A BETA RELEASE.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

6 Things I Learned About PLG and Customer Success

Gainsight

Finally, for the main event, we asked the group to crowdsource a list of things that make Customer Success in the PLG world different. And CS teams then help close the feedback loop with enterprise clients, so they feel like the vendor is truly listening to their needs. Here are the top 6 insights: 1.

article thumbnail

My framework for Machine Learning Products — Part 1 of 3

The Product Coalition

Build a feedback loop This helps to gauge customer satisfaction and generates data for improving your machine learning model Monitor For errors, technical glitches and prediction accuracy Get creative! Quickdraw : Crowdsourced data on line images and strokes 3. Build a safety net Think about mitigating catastrophes?—?what

article thumbnail

How do market researchers add experimentation to drive better business outcomes?

DISQO

And finding those are easier when you crowdsource that versus trying to talk to 10 or 20 people. If you want to learn more about bringing rapid consumer feedback to your organization, schedule a demo below. appeared first on Feedback Loop.

article thumbnail

How do market researchers add experimentation to drive better business outcomes?

DISQO

And finding those are easier when you crowdsource that versus trying to talk to 10 or 20 people. If you want to learn more about bringing rapid consumer feedback to your organization, schedule a demo below. appeared first on Feedback Loop.