Customer Experience Differentiation Marketing Transportation 
Userpilot
MAY 20, 2024
The customer sentiment score can help you tell how well-perceived your brand is. Let’s explore the customer sentiment score, how to measure it with user feedback , and what strategies you can execute to elevate the customer experience. But how can you measure and improve it?
The Product Coalition
OCTOBER 9, 2023
If somebody had been asked to do research about the year 1800 into how transportation could be improved, what would he have done? Berlyne As product managers, we have all enthusiastically dived into customer feedback, hoping to find insights that will take our product game to the next level. Yet, time and time again, we hit a wall.
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Userpilot
OCTOBER 24, 2022
Gathering meaningful insight from your customers is a challenge for any product manager: what you need is a handy user persona survey template to help you capture it… We’re here to help! In this article, we’re going to explore how user personas can help you gather and utilize customer insight more effectively.
The Product Coalition
JULY 27, 2021
How to differentiate and build a competitive advantage that you can sustain and defend over time Photo by Pavel Danilyuk from Pexels Creating your product strategy is hard work. Since they were not planning to win, they were always only half-hearted with their commitment, resulting in a mediocre product and low market share.
Product Innovation Educators
FEBRUARY 28, 2022
How product managers can move their customers to action using the StoryBrand Framework. Today we are talking about how to clearly communicate the value of a product to customers. Specifically, we will learn about a 7-part framework for marketing communications. 17:48] How do we apply these story elements to marketing?
The Product Coalition
JUNE 22, 2021
These companies connect two sides of a market as a middle man, most times providing an organized and safe environment for a transaction between these two parties. In this article I provide some tips that I learned from these experiences and hope to instigate some interesting discussions on the comments to be able to learn even more.
Bain Public
NOVEMBER 29, 2020
It’s clear that times have changed with the emergence of digital media. When was the last time you actually held a newspaper in your hands? Today, people are looking for more timely, local news displayed in a quick and digestible format on their smart devices — rather than going out and buying or picking up a newspaper.
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