Product Management University

MAY 24, 2021

Your product management maturity model isn’t so much about what your team can do. It’s what your team can do for the customer. The Product Management Maturity Model: 3 Tiers of Customer Value. Tier 1: User Value. User value is paramount to the success of any product.

User Testing 246

User Testing Customer Experience Product Management Product Manager 246

Alchemer Mobile

JUNE 12, 2019

Convenient access to our finances is key in our global economy, and the mobile channel has quickly become the epicenter of customer experience. However, having convenient access to our finances at our fingertips doesn’t come without unique challenges. Increasing customer retention.

Feedback Software 199

Feedback Software Finance Reporting Tools Data Visualization 199

Alchemer Mobile

APRIL 21, 2020

This information is critical for most product managers and mobile marketers to optimize the mobile customer experience. We published six new research reports today – each industry-specific guide reveals exclusive benchmark data gathered from more than 800 mobile apps with 5,000+ active users.

Travel 147

Travel Finance Research Software User Testing 147

Product Management University

AUGUST 3, 2021

What are some key indicators that it’s time for a product management makeover? Just like your home decor or your wardrobe, a product management makeover is in order every few years. The leading indicator that makeover time has arrived is the changing business landscape of your target customers.

Customer Experience 130

Customer Experience Reporting Tools Product Management Product Manager 130

The Product Coalition

DECEMBER 29, 2022

Pretend you’re a hiring manager looking for the next PM to help drive your digital finance product. You have two candidates on your radar who have differing profiles, with each featuring their own respective repertoires: Product Manager A has 3 years of experience , with 2 of them focusing on a previous finance-related business.

Customer Experience 107

Customer Experience Product Management Product Manager Finance 107

Alchemer Mobile

DECEMBER 8, 2022

But if you have a breather, we’re excited to share some data-backed mobile engagement findings, specifically surrounding how seasonality impacts customer sentiment! We wanted to know: Are customers happier in the summer? When’s the best time to solicit feedback? Grumpier in the winter? Media/Entertainment.

Customer Feedback 246

Customer Feedback User Testing Data Visualization Customer Experience 246

Alchemer Mobile

MARCH 14, 2022

Industries rebounded, work styles continued to shift, and consumers stuck to their mobile-first habits, spending more time and money in mobile apps than any year prior. This report contains data from the following app categories: Finance. Segment by customer emotion. Close customer feedback loops. Food and Drink.

Data Visualization 263

Data Visualization Reporting Tools User Testing Customer Feedback 263

The Product HQ

MAY 10, 2024

Looking to become a technical product manager? According to Salary , the average technical product manager in the United States earns as much as $123,609 a year. Hence, a technical product manager is one of the most rewarding careers. Steps to become a Technical Product Manager Let’s dive right in.

Research Software 52

Research Software Analytic Tools Customer Experience Product Management 52

The Product HQ

MAY 10, 2024

Want to become an AI product manager? This guide shows you how to prepare for a career in AI product management. Today, more and more businesses are looking for product managers specializing in artificial intelligence and machine learning technologies. If so, then you’ve come to the right place.

Artificial Inteligence 52

Artificial Inteligence Technical Review Analytic Tools Research Software 52

Roman Pichler

APRIL 5, 2022

For example, a product strategy workshop might have the objective to identify the key changes required to achieve product-market fit. Contrast this with a sprint review meeting , which might help you determine if users can easily sign up for the product. Assess product strategy and adjust if necessary.

Weak Development Team 267

Weak Development Team Product Management Product Manager User Testing 267

ProductPlan

JUNE 5, 2020

Product management is certainly no exception. Product managers and leaders need to find ways to keep learning and growing in an ever-evolving product environment. There’s an abundance of books, podcasts, as well as events at your disposal that cover various product management topics.

Certifications 95

Certifications Customer Experience Artificial Inteligence Product Management 95

Product Management University

JANUARY 18, 2022

The leadership side of product management reaches its pinnacle when you have the complete trust of executives, marketing, sales, engineering, finance, customer success, and customers. Product management leadership comes in two flavors. As an individual contributor, i.e., product manager.

Leadership 147

Leadership Finance Product Management Product Manager 147

Product Management Unpacked

MARCH 26, 2020

According to the report, “abstract roles — typically in management, technology or finance — tend to require more formal education and skills such as creativity, persuasion, intuition and problem solving.”. This prediction is already in line with how AI is influencing the role of a product manager.

Data Visualization 186

Data Visualization Artificial Inteligence User Testing Reporting Tools 186

Product Management University

MARCH 12, 2020

If your product management team wants to take its reputation and influence to the next level, here are three areas that will give you the biggest bang for your effort. It also makes life easier for product management if everyone has the same view of the world. The Playbook: 1. Well-Rounded Market Knowledge.

Product Management 130

Product Management Product Manager Finance Customer Experience 130

People-First Product Leadership

MAY 6, 2024

While I value the principles highlighted in the book, particularly Teresa Torres' method of continuous discovery, the reality from product folks paints a stark contrast. Leaders are strapped for time, opting to stretch their teams to the brink instead of considering operational change. Acknowledge you are not alone.

Customer Experience 59

Customer Experience Feedback Software Technical Review Customer Feedback 59

Ronke PM

AUGUST 16, 2023

Table of Contents Technical Support Customer Success/Relationship Managers Marketing Sales Team Data Scientist Finance UX Researcher UX Designer Content Designers and Conversational Designers Engineering Legal Security (IT) PMO (Product Management Office) (Bonus!)

Onboarding KPIs 52

Onboarding KPIs Weak Development Team Research Software Customer Experience 52

The Product Coalition

JANUARY 17, 2022

Compass for new product managers for how to build an API developer portal | Photo by Ali Kazal on Unsplash With APIs-as-a-Product on a rocketship since 2005, there are many elements that product managers need to master in their Developer persona user experience (Dx) to win and protect their business.

UX 132

UX Data Visualization Development Reporting Tools 132

Userpilot

APRIL 6, 2023

Overengineered products are difficult to use, filled with bugs, and instead of improving your users’ lives, they make them unnecessarily complicated. In this article, we look at different ways for product managers to avoid falling into the overengineering trap. Why do developers overengineer software products?

Feedback Software 86

Feedback Software Analytic Tools Research Software User Testing 86

The Accidental Product Manager

JUNE 13, 2022

Ad product managers think that they have found a new market Image Credit: United Nations Development Programme. Advertising product managers are always looking for the next “big thing” The advertising market has its ups and downs as customer’s needs, wants, and moods change seemingly overnight.

Customer Experience 65

Customer Experience Advertising Product Management Product Manager 65

The Product Coalition

JANUARY 12, 2023

. "Digital transformation" is the process of using technology to redefine processes, products, and services to create more value for customers and organizations. From cloud computing to customer experience transformation, we’ll look at what each type of transformation entails and how it can help your business.

Artificial Inteligence 127

Artificial Inteligence Data Visualization Analytic Tools Research Software 127

The Product Coalition

NOVEMBER 30, 2023

The best product managers are business managers. I hosted an event recently where a panel of experienced product management professionals discussed the state of product management. One of the topics that surfaced as part of the discussion is that the best product managers are business managers.

Finance 114

Finance Customer Experience Demo Customer Feedback 114

The Accidental Product Manager

JANUARY 15, 2024

What a lot of us don’t spend much time thinking about is where all of this stuff is coming from. Product managers are getting ready to make a big bet on the hot market for cold storage. Product managers are preparing to spend $500 million to build 10 to 15 refrigerated warehouses across the U.S.

Product Management 73

Product Management Product Manager Management Management 73

The Product Coalition

JANUARY 12, 2022

With the shift to product offerings being extensible to partners, an API as part of your overall product offering is critical to user acquisition growth and embedding within other platforms. while also delivering a first-class experience? Auth0 Authentication Experience 3. These 4 tools will be rocket boosters ??to

Product Management 109

Product Management Product Manager Customer Experience Document 109

The Product Coalition

JANUARY 25, 2024

We’d like to thank Tremis Skeete, Executive Editor of Product Coalition for his valuable contributions in the research, development and writing of this article. We also thank Product Coalition founder Jay Stansell, who has provided a collaborative product management education environment.

Artificial Inteligence 134

Artificial Inteligence Reporting Tools Feedback Software Research Software 134

Product Innovation Educators

APRIL 15, 2024

He is a four-time author including best seller “The Amazon Way” and “Think Like Amazon,” as well as a sought-after business advisor and keynote speaker. They created value propositions for customers by doing the exact opposite of what the industry did. It was all customer-unfriendly. John Legere led a revolution.

User Testing 115

User Testing Product Management Product Manager Product Research 115

Mind the Product

NOVEMBER 26, 2019

Bad time-management in product teams (or any team for that matter) is a source of pain for many but, by taking some simple actions you can ensure they’re a thing of the past. Here’s how you can support your team’s time-management as a product leader. Why is it Such an Acute Pain?

Customer Experience 117

Customer Experience Weak Development Team Management Management 117

Userpilot

DECEMBER 7, 2023

These insights help modern businesses understand customers, create targeted marketing campaigns, identify business opportunities, and enhance the customer experience. Data-driven insights can help you create resilient product growth strategies. When businesses collect and analyze data (from customers, marketing, etc.),

Data Visualization 89

Data Visualization Analytic Tools Feedback Software Research Software 89

Alchemer Mobile

AUGUST 6, 2020

Product managers are rapidly advancing their skills, and as a result, the industry as a whole has had to level-up to compete as the world’s biggest brands continue to adopt a mobile-first approach. We’ve written a lot—and I mean A LOT—of content focused around mobile product management. What Is Mobile Product Management?

Feedback Software 179

Feedback Software User Testing Data Visualization Product Research 179

Gainsight

OCTOBER 22, 2020

I’m responsible for Product Management and Technical Communications. As one team, we provide relevant guidance to users when they need it, whether it is through documentation or inside the product. Mornings are dedicated to team and customer collaboration. How do you drive customer success in your role? .

Research Software 98

Research Software Feedback Software Customer Experience User Testing 98

Mironov Consulting

OCTOBER 26, 2017

Head of Product: My CEO is a finance guy*, and is pushing the product team hard to prioritize all engineering work solely on ROI. Most first-time CEOs come from some functional role: sales, finance, marketing, engineering, occasionally product management. (Or See my product pies.)

Finance 95

Finance User Testing Analytic Tools Research Software 95

Userpilot

NOVEMBER 29, 2021

Product managers, have you ever wondered what user story mapping is? User story mapping is a simple method for converting your vision of a product into a roadmap that allows broad team collaboration and enables your entire team to see the bigger picture, how everything connects, and how to plan the minimum viable product.

User Testing 95

User Testing Customer Experience Product Management Product Manager 95

Product Management University

JUNE 21, 2021

If you’re waiting for someone to crown your product management team the kings and queens of strategic direction, you better get a nice comfy chair with all the reclining, heating and massaging accoutrements because you’re in for a long wait! Here’s the thing about product management though.

Product Management 147

Product Management Product Manager Healthcare Leadership 147

Alchemer Mobile

JANUARY 4, 2022

From celebrating our ten-year anniversary to being recognized as one of the 100 Best Companies to Work For by Seattle Business Magazine to the publication of our sixth annual Mobile Customer Engagement Benchmark Report and much more detailed below, 2021 was a tremendously successful and exciting year for Apptentive.

Magazine 245

Magazine User Testing Feedback Software Webinar 245

Mind the Product

JANUARY 31, 2020

In this blog post, I’ll explain why product managers need to solve user problems in a way that offers a great experience and makes them feel as though they’re understood. In an over-competitive market where users are becoming more and more sophisticated, it’s not enough to identify a user problem and solve it.

Customer Experience 155

Customer Experience User Testing Research Software Finance 155

Mironov Consulting

AUGUST 8, 2017

I spend a lot of time sifting through documents, positioning and stories – trying to figure out who we’re talking about. As a product manager, I think it’s my obligation to bring clarity and precision to discussions… so talking generically about customers or users can be exasperating. See personas 4 and 7.”

User Testing 101

User Testing Customer Experience Analytic Tools Research Software 101

The Product Coalition

MAY 5, 2022

Products succeed in the marketplace because they solve at least one problem well enough that a significant number of people decide to pay for it. They make their users’ lives better in some way and they do it better than anyone else. Growing a successful product that continually evolves to meet changing user needs isn’t easy.

User Testing 133

User Testing Feedback Software Research Software Product Research 133

The Product Coalition

JULY 23, 2023

The push for features is especially prevalent around annual budgeting in most companies that have yet to move to product-based budgeting and even in some that have. Unfortunately, most of the time, the expectation is a feature. And even when a product manager pushes for outcomes, finance pushes back.

Onboarding KPIs 127

Onboarding KPIs Product Research Finance Government 127