Customer Experience Software Engineering Software Review Wireless 
The Accidental Product Manager
APRIL 3, 2017
Comcast product managers have discovered how to get more customers Image Credit: Mike Mozart. For the year overall, the company only ended up losing 36,000 video customers – this was their best result in the past 9 years. Pay TV just had its worst year ever in terms of customer loss.
The Accidental Product Manager
DECEMBER 18, 2017
However, in their current incarnation they are not meeting customer’s needs. Customer’s frustrations are being reported to auto dealers and to auto reviewers. However, as this complex system has been placed in more and more cars, customers are starting to complain that it does not always work the way that it should.
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