Userzoom

DECEMBER 11, 2019

Therefore, I have asked six of UserZoom’s brightest minds (who also happened to be willing to stake their hard-earned reputations on these predictions) about how they think the CX and UX landscapes will shape up in 2020. A great CX starts with great XD (experience design), and great design requires user research.

Data Visualization 92

Data Visualization User Testing UX Research Software 92

Gainsight

JULY 22, 2021

Authored by Harshita Banka, Regional Director of Customer Success, Gainsight PX. And if you want your users to realize the value of your company’s partnership, it takes a process framework that they can dive into with confidence. This is how you set up processes that promote a seamless in-product user guide experience.

Customer Experience 52

Customer Experience Onboarding KPIs Government Customer Feedback 52

Mixpanel

JUNE 12, 2023

This experience reminded me a lot of my work as an analytics leader at AT&T. Hear me out: In my role, I’m tasked with working stride-for-stride with the product teams across our large company to arm them with the data insights needed to improve their products. What does data democratization look like?

Data Visualization 40

Data Visualization Analytic Tools Reporting Tools Customer Experience 40

Amplitude

JANUARY 4, 2021

Business decisions are rooted in data. If you’re deciding which customer segment to prioritize or which product feature to build next, running an analysis should be your first line of questioning. Data management encompasses everything your company does with their data, from collection to use.

Data Visualization 52

Data Visualization Analytic Tools Customer Feedback Government 52

Gainsight

AUGUST 15, 2021

Authored by Harshita Banka, Regional Director of Customer Success, Gainsight PX. And if you want your users to realize the value of your company’s partnership, it takes a process framework that they can dive into with confidence. This is how you set up processes that promote a seamless in-product user guide experience.

Customer Experience 52

Customer Experience Onboarding KPIs Government Customer Feedback 52

Amplitude

JANUARY 29, 2021

For Amplitude, that meant diving deep into our customers’ challenges, and innovating across all aspects of our platform to become the complete, best-in-class solution for product analytics. . In 2020, we made major investments in core analytics, reimagined our data governance tools, and laid the foundation for personalization at scale.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Government 52

ProductPlan

FEBRUARY 15, 2022

Meanwhile, smaller companies need more tactical support around managing data, tools, and communications. Where does the product operations domain intersect with data? A strong product operations worker must know the product well, which demands deep curiosity and insight. Getting familiar with data is key to success.

Data Visualization 92

Data Visualization Reporting Tools Analytic Tools Research Software 92

Amplitude

MARCH 14, 2018

Our March 2018 product update includes new features to: make Amplitude easier to learn; help product teams measure the impact of feature releases; and support instrumentation and data governance. We think folks should not have to be a product analytics expert to get value from Amplitude. Metrics on Dashboards.

Data Visualization 67

Data Visualization Onboarding KPIs Analytic Tools Government 67

Amplitude

JULY 11, 2019

If we’re being honest, it is very difficult to create a culture that values data. I frequently see leadership teams purchase analytics software hoping that this new access will make everyone excited to use data regularly. Teams need to use data to make better decisions. Integrate Data into your Everyday Language.

Data Visualization 65

Data Visualization Onboarding KPIs Government Customer Feedback 65

ProductPlan

JULY 9, 2021

What Is a Data Product Manager? A data product manager (PM) focuses on product data management, which is the process of collecting, organizing, storing, and sharing data within an organization. . How Does a Data Product Manager Differ from a Traditional PM? To a data PM, data is the product. .

Data Visualization 40

Data Visualization User Testing Product Management Product Manager 40

UX Studio

MARCH 11, 2024

With over 17 years of experience as a designer, he primarily assists others in their career growth by providing thoughtful, concise tips and tricks, whether related to tools or any form of communication. And then third level is that you think very deeply about what the user needs. You really understand the motivation of the user.

User Testing 66

User Testing Feedback Software Research Software Data Visualization 66

Gainsight

OCTOBER 17, 2019

Six years ago , people didn’t present about customer success (CS) in the boardroom unless it was a major escalation. Throughout this blog post, I’ll share examples of the Gainsight PX dashboard that we show to our board members. Customer Success: retention, health scores, etc. Reporting on Company Initiatives.

Data Visualization 45

Data Visualization Analytic Tools Research Software Feedback Software 45

Modus Create

MAY 20, 2020

This is the second part of an article series about how the technology and product communities can help the world to pivot and work as a cross-functional team by sharing their experiences dealing with uncertainty, difficult decisions, emotions, and data. JTBD, in its simplicity, is a great concept and a very powerful tool.

Framework 98

Framework Data Visualization Agile Customer Experience 98

Birst BI

MAY 14, 2019

Cloud, digital transformation, mergers and acquisitions, big data analytics, data monetization, and more are all critical business initiatives creating an even greater divide between centralized IT and decentralized analytic teams in the business. Register for the Birst 7 online product launch event, scheduled for June 5.

Data Visualization 9

Data Visualization Analytic Tools Reporting Tools Government 9

The Product Coalition

APRIL 11, 2019

they are responsible for new features, product development and only they decide if users really need this or that feature (jk, they make customer development based decisions). When Segment was launching their new feature, the product team was sure that success teams in other companies are their targeting audience and best customers.

Product Marketing 69

Product Marketing Customer Experience Marketing KPI 69