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Media Apps: 2022 Mobile Customer Engagement Benchmarks

Alchemer Mobile

The following data and information on Media apps is from our 2022 Mobile App Customer Engagement Report. Rather than a benchmark comparison, below is a short summary of the six subcategories included in our data: News, Telco, Technology, Games, Sports, and Music. Data included: Ratings and reviews. Popular phrases.

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Best UX Research Tools for Product Design Teams

UX Studio

You can easily get lost and puzzled when you start looking at all the infinite UX research tools that have become available lately. That’s why I decided to compile the most common UX research tools for you and hopefully, you will be able to find the proper ones for your needs. Cons: No active communication to users (e.g.

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How do you collect customer feedback?

The Product Cafe

A Product Manager that doesn’t rely on feedback to make decisions is like if I started my day without coffee. 🥴 “Collecting effective feedback” is the alpha and omega of a Product Manager’s skill set. It helps make sure that your product is built for the customer and by the customer.

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Connecting Customers to Office Tech in the WFH Era

Centercode

In step with the rapid, unprecedented shift from the office to the home office, the demand for technology like routers, wireless printers, webcams, headsets, and portable hard drives has hit the makers of these products like a tidal wave. In a recent Betabound poll, 64% of consumers reported increasing their office tech usage.

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How to learn from churn – designing good user offboarding

Intercom, Inc.

Maybe you’ve had a similar experience trying to exit your contract with your cable television or wireless carrier provider. “The last thing that you give attention to is what happens when a customer tries to leave” The SaaS industry, unfortunately, is not immune to these poor experiences. Dealing with reality.

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What is the New Feature Discovery Process & Examples

Usersnap

Imagine a whole user journey where grasping your users’ needs isn’t a task but an exhilarating step towards innovation. This rush can hinder the essential process of feature discovery, potentially leading to products that fail to satisfy user needs truly. Following user understanding, move on to ideation.

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How Automatic Speech Recognition Drives Future Voice Technology

The Product Coalition

Automatic speech recognition is prevalent in user-facing applications such as virtual agents, live captioning, and clinical note-taking. Insights into the speech recognition algorithms Automatic speech recognition can be developed traditionally by using statistical algorithms. These use cases necessitate accurate speech transcription.