Andrew Chen

DECEMBER 10, 2018

Dear readers, I’m often asked- so what kind of startups are you investing in at Andreessen Horowitz? I’m really bullish about what’s around the corner – and I want to unpack what I’m looking for, how I’ve drawn insights from history, and what’s around the corner. Marketplaces.

User Testing 40

User Testing Startups Technical Review Customer Experience 40

Mind the Product

AUGUST 28, 2017

He joined JustGiving after two years at Vzaar, a startup that focuses on video streaming. The business has three types of user, – those that build fundraising pages, those that donate to the pages, and the charities or nonprofits that the money goes to. In return, Jamie regularly shares insights and future plans.

Analytic Tools 145

Analytic Tools Research Software User Testing Customer Experience 145

The Product Coalition

MARCH 3, 2019

There are plenty of examples of unwieldy firms moving so slowly that they learn users’ real needs far too late to be able to adapt to them. Waterfall” is a broad categorization of traditional project management frameworks which are defined by stage-gating and phasing of a project over a long period of time.

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User Testing Product Research Agile Customer Feedback 61

The Product Coalition

NOVEMBER 27, 2023

This vertical SaaS functions as a feedback management solution, but it is a feedback management solution designed exclusively for other SaaS companies. A guide to vertical strategy implementation for SaaS startups: Tips included 1. They lost about 60% of their revenue by letting rid of non-healthcare customers.

Research Software 131

Research Software Feedback Software Reporting Tools User Testing 131

Product Talk

DECEMBER 7, 2022

Customer interviewing is one of the most valuable activities a product team can do. It’s simply the easiest, most sustainable way of learning about your customers and what they need. Customer interviewing is one of the most valuable activities a product team can do. What doesn’t count as a customer interview? Tweet This.

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User Testing Reporting Tools Customer Experience Research Software 197

The Product Coalition

DECEMBER 8, 2019

the craft of product management, creating customer and business value) 2. the craft of product management, creating customer and business value) The secret is out. Creating a great product that creates customer and business value is tough. Product vision, strategy, goal setting User experience. Craft Competence ??

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Weak Development Team Development Analytic Tools User Testing 92

Product Talk

MAY 3, 2023

However, they suggest that we can simply ask our customers about their willingness to pay. Assessing a customer’s willingness to pay is a critical discovery activity that directly ties to our viability assumptions. But asking customers what they might do in the future leads to unreliable feedback. Let’s dive in.

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User Testing Product Research Testing Feedback Software 215

Indicative

OCTOBER 8, 2020

gamers’ weekly leisure time going to playing games as of 2018 — companies are sitting on treasure troves of insight. Are you getting the most out of the insights that you’re collecting? By the end, we hope you’ll come away with tips for building an effective Customer Analytics strategy for your company’s product and marketing teams. .

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Data Visualization Analytic Tools Research Software User Testing 145

Userpilot

JUNE 25, 2023

TL;DR Continuous Discovery Habits is a guide for Teresa Torres’ discovery framework. Escaping the Build Trap promotes outcome-driven product management to deliver real value to customers. Hooked delivers insights into the psychology of user habits and engagement to design captivating products.

Books 89

Books Analytic Tools Data Visualization Product Research 89

Sachin Rekhi

MARCH 6, 2009

imeem's decision to allow user uploaded content has definitely helped it obtain valuable SEO for hard to find tracks. UGC site is easy because users contribute significant content, it's actually a lot of work to harvest the desired community. Very few music startups have focused on monetization. Content Matters.

Data Visualization 60

Data Visualization Reporting Tools User Testing Entertainment 60

Product Talk

DECEMBER 6, 2023

Why does the outcome focus on business value and not customer value? Why can’t you just generate opportunities from what you know about your customers? How do you represent customer segments on an opportunity solution tree? What if you are being asked to deliver more than one outcome? How do you find opportunities?

Data Visualization 276

Data Visualization Product Research Analytic Tools Research Software 276

Andrew Chen

DECEMBER 1, 2021

My book aims to change that, systematically laying out concepts for startups and folks launching new products to consider. ” Here’s how I define each side: There are usually a minority of users that will create disproportionate value and as a result, they will have disproportionate power. It’s a form of entertainment.[^1].

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Research Software Books Customer Experience Technical Cofounder 95

Andrew Chen

NOVEMBER 1, 2018

Growing startups and evaluating startups share common skills. Earlier this year, I joined Andreessen Horowitz as a General Partner, where I focus on a broad spectrum of consumer startups: marketplaces, entertainment/media, and social platforms. How to apply user growth ideas in an investing context.

Onboarding KPIs 111

Onboarding KPIs Feedback Software User Testing Data Visualization 111

Business of Software Conference

JUNE 29, 2020

So, it would really help if as we kind of go through this I can get some feedback from folks about what you’ve heard what you’ve done. Do we create any value for our business for our customers? And, 2) as leaders we need to learn how to give feedback and give input without dictating outputs.

User Testing 59

User Testing Feedback Software Research Software Product Research 59

BrainStation Product Management

AUGUST 7, 2019

In fact, interviewees come from all sorts of industries and their discussions – which rarely clock in above the half-hour mark – cover everything including arts, science, user experience, strategy, career tips, design, differentiation, and metrics. . This Week in Startups. That doesn’t mean that host Mike Fishbein’s show lacks variety.

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User Testing Research Software Product Research Product Management 63

Business of Software Conference

JANUARY 23, 2020

The Email Game: The Key to Happy Customers // Rahul Vohra, Superhuman. In this talk at USA 2019, Rahul talks us through the different aspects to think about when designing business software and how to make an everyday task exciting and surprising for the user. Most companies worry about what users want or what they need.

User Testing 97

User Testing Customer Experience Feedback Software Research Software 97

BrainStation Product Management

AUGUST 7, 2019

In fact, interviewees come from all sorts of industries and their discussions – which rarely clock in above the half-hour mark – cover everything including arts, science, user experience, strategy, career tips, design, differentiation, and metrics. . This Week in Startups. That doesn’t mean that host Mike Fishbein’s show lacks variety.

User Testing 40

User Testing Product Research Research Software Product Management 40

Andrew Chen

DECEMBER 13, 2018

Ada shares her insights on the contrasting skill sets needed when working at a big company versus a small startup, after having herself gone from a small startup to a huge organization like LinkedIn back to a two-person startup with her husband. Big companies versus small ones. Personal life OKRs. Ada: Yeah.

Startups 79

Startups Customer Experience User Testing Product Research 79

Business of Software Conference

JULY 13, 2020

instances where designers use their knowledge of human behaviour and the desires of end users to implement deceptive functionality that is counter to the user’s best interest. Basically, tricking users into doing things they don’t want to do. But I’d say that they’re not just user interface patterns.

Customer Experience 59

Customer Experience User Testing Research Software Feedback Software 59

Andrew Chen

DECEMBER 13, 2018

Ada shares her insights on the contrasting skill sets needed when working at a big company versus a small startup, after having herself gone from a small startup to a huge organization like LinkedIn back to a two-person startup with her husband. Big companies versus small ones. Personal life OKRs. Ada: Yeah.

Startups 40

Startups Customer Experience User Testing Product Research 40

Andrew Chen

MAY 28, 2019

I’m looking for startups that can change the game there. We’re interested in investing in the next wave of consumer products and startups coming into the ecosystem, and that includes the audio ecosystem. Simply put, podcasts are digital audio files that users can download — or in some applications, stream — and listen to.

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93

Andrew Chen

MAY 28, 2019

I’m looking for startups that can change the game there. We’re interested in investing in the next wave of consumer products and startups coming into the ecosystem, and that includes the audio ecosystem. Simply put, podcasts are digital audio files that users can download — or in some applications, stream — and listen to.

Analytic Tools 40

Analytic Tools Research Software Feedback Software User Testing 40