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How to Keep Users Coming Back With Engagement Loops

Userpilot

Customer engagement loops can serve as extensions of your CS and marketing teams. Here’s why: a good engagement loop creates excitement and motivation that keep customers returning to your product. It follows the customer activity outlined above. And you know what that means—free customers without the extra CAC.

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Performance and User Experience Monitoring for Citrix Linux Workspaces

eG Innovations

Figure 1: A Linux Virtual Desktop Citrix for Linux VDI and DaaS options allow organizations to deploy Linux digital workspaces and Linux applications that can then be accessed by end-users from Linux or non-Linux endpoints. Who uses Linux VDI and Digital Workspaces? eG Enterprise v7.2 We took Wilco’s comments on board and from v7.2

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Build Relationships With Your Customers – Fabrice des Mazery on The Product Experience

Mind the Product

But Fabrice des Mazery, CPO at Thiga, suggests the skills we’ve honed during this time can actually be useful in building relationships with our customers. The post Build Relationships With Your Customers – Fabrice des Mazery on The Product Experience appeared first on Mind the Product. Get in Touch, Rate Us and More!

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Creating the Ultimate Customer Experience Starts With Being a Customer

Product Management University

It’s the little things that matter most when it comes to raising the customer experience from good to great. Sometimes there’s no substitute for just being “the customer” yourself. Most hotel TV systems take you directly to a menu with lots of entertainment options like movies, games, music, and of course, TV.

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TEI 328: Getting started with Jobs-to-be-Done – with INDUSTRY and Mike Belsito

Product Innovation Educators

A framework for product managers to dig deep into their customers’ needs. Before his current work, he had a number of product roles and experiences, giving him insights that can help us. Jobs-to-be-Done is a framework for understanding how and why people choose products. Spend a full hour with the customer.

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418: Telling the product and brand story – with Sarah Panus

Product Innovation Educators

Insights on brand storytelling for product managers. As product professionals, we need to help position our products in ways that make sense for customers and the organization. They’re something your customer base wants more of, versus promotional content that they’re not really excited to read.

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Product management, fast and slow

Intercom, Inc.

However, the book that has given me the most insight into the nature of my work is somewhat unlikely – psychologist Daniel Kahneman ’s non-fiction bestseller Thinking, Fast and Slow. Design your environment to fight the busy bandwagon of work and the infinity pools of entertainment. Thinking, fast and slow, in product management.