Userpilot

AUGUST 31, 2023

The tool is still under development, so there are a number of known issues that can cause problems for users. These issues can be difficult to troubleshoot, especially for users who are not familiar with the platform. This can be caused by a number of factors, such as incorrect event tracking setup or technical issues.

Data Visualization 59

Data Visualization Analytic Tools Feedback Software Reporting Tools 59

Userpilot

MARCH 13, 2024

TL;DR Feature ideation is a process through which product teams brainstorm ideas for new features to introduce to their product. It helps you meet user needs, enhance user experience , improve product value, and gain a competitive advantage. Why do you need feature ideation in your product development process?

Data Visualization 105

Data Visualization Weak Development Team User Testing Feedback Software 105

Userpilot

FEBRUARY 22, 2024

TL;DR SaaS customer support is the process of assisting customers who use your product. Exceptional customer support boosts customer satisfaction and encourages customer loyalty. It can also serve as a source of invaluable feedback for product development.

Feedback Software 102

Feedback Software Analytic Tools Customer Feedback Customer Experience 102

Intercom, Inc.

JUNE 8, 2021

According to one Microsoft Global State of Customer Service report , 90% of consumers surveyed said that customer service is an important factor in their choice of, and loyalty to, a brand, while nearly two-thirds (58%) would sever their relationship with a business due to poor customer service.

Reporting Tools 222

Reporting Tools Technical Review Data Visualization Research Software 222

Userpilot

MARCH 31, 2023

A product evaluation survey is a research tool used by product teams to gauge how users feel about product performance at various touchpoints. They’re a reliable method of tracking changes in user sentiment over time. They’re an effective way to understand users and their pain points , needs, and wants.

User Testing 96

User Testing Customer Feedback Product Research Feedback Software 96

Userpilot

SEPTEMBER 22, 2023

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. TL;DR Appcues is a good choice for Product adoption and it comes with features such as user segmentation, interactive walkthroughs, tooltips, and onboarding checklist. Let’s get started! You’re on a budget.

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Data Visualization Feedback Software 52

Intercom, Inc.

JULY 19, 2021

It’s quick, efficient, and personal, meaning that customers can get the answers they need, where and when they need them. And for your support team, using the right conversational support tool and framework allows them to maximize their resources, so they can focus on solving complex queries and building long-term customer relationships.

Weak Development Team 129

Weak Development Team Reporting Tools Research Software Feedback Software 129

Userpilot

SEPTEMBER 22, 2023

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. TL;DR Appcues is a good choice for Feature adoption and it comes with features such as user segmentation, tooltips, interactive walkthroughs, and onboarding checklist. Let’s get started! You’re on a budget.

Onboarding KPIs 52

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 52

Userpilot

SEPTEMBER 22, 2023

In this article, we’ll delve into precisely that – helping you determine whether Appcues is the ideal choice for your Customer experience needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Advanced customization will require you to work with CSS code.

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Customer Experience 52

Intercom, Inc.

MAY 19, 2022

For the last couple of years, the pandemic has forced organizations to adapt and make changes in how they grow, provide support, and retain customers around the world. And in doing so, businesses have had to look critically at support as a differentiator and core business value driver. Martin, I might start with you.

Reporting Tools 104

Reporting Tools Data Visualization Feedback Software Customer Feedback 104

Userpilot

MARCH 24, 2023

This article will compare the features, strengths, weaknesses, reviews, and pricing of each tool, enabling you to confidently decide which one is the best fit for your business needs. TL;DR Interactive user guides utilize diverse UX patterns to educate customers on how to use your product more efficiently.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Userpilot

FEBRUARY 27, 2023

Appcues or Spekit – which is the best tool for customer feedback for your SaaS? TL;DR Collecting customer feedback is an important task for any product team. It helps you understand your users’ needs, the weaknesses of your product, and collect real-time usage insights to inform future feature and product decisions.

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52

Userpilot

JUNE 27, 2023

Review sites don’t always help – so we decided to provide you with a more in-depth comparison of the three tools, going into details about features, use cases, and the main pros & cons. Userpilot is a powerful product adoption and user onboarding platform. Userpilot is a comprehensive digital adoption platform (DAP).

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

MARCH 15, 2023

Is Appcues or Spekit the best tool for interactive user guides? With so many alternatives on review sites, it’s a bit tricky to really choose one. Interactive user guides improve user onboarding and drive product adoption by engaging users with interactive content relevant to them.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Userpilot

MARCH 15, 2023

Is Appcues or WalkMe the best tool for interactive user guides? With so many alternatives on review sites, it’s a bit tricky to really choose one. Interactive user guides improve user onboarding and drive product adoption by engaging users with interactive content relevant to them.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Userpilot

MAY 8, 2023

To assist you in making an informed decision, we have prepared a comprehensive analysis of three tools – Appcues, Usetiful, and Userpilot – which delves deeper into their functionalities, use cases, advantages, and disadvantages than what is typically available on review sites. Appcues for user onboarding.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

JUNE 27, 2023

We understand that choosing the right platform can be challenging, and traditional review sites may not provide sufficient information. That’s why we’ve created an in-depth comparison of these three tools, covering user onboarding , product analytics, user feedback, and NPS. What is Usetiful best for?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

FEBRUARY 27, 2023

Is Whatfix or Spekit the best tool for customer feedback? There are so many options on review sites that choosing one can be a bit challenging. Customer feedback is important if you want to truly serve your customers and come up with solutions that can solve their pain points. Lacks in-depth style customizations.

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52

Userpilot

FEBRUARY 23, 2023

Is Whatfix or Userlane the best tool for customer feedback? With so many alternatives on review sites, it’s a bit tricky to really choose one. Customer feedback is important if you want to truly serve your customers and come up with solutions that can solve their pain points. Lacks in-depth style customizations.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

MAY 30, 2023

Review sites often fall short, which is why we’re here to provide you with an in-depth comparison of these three tools. This tool has earned a strong reputation for its intuitive user interface and outstanding customer support team. Confused between Whatfix, Product Fruits, and Userpilot for your SaaS?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

JUNE 27, 2023

So we decided to write a more in-depth comparison of the three tools – going into more detail about the tools’ features, use cases, pros, and cons – than what you’ll find on review sites. However, some users find the learning curve steep, and it may have limitations in advanced analytics and customization.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Userpilot

FEBRUARY 23, 2023

Is Whatfix or Walkme the best tool for customer feedback? With so many alternatives on review sites, it’s a bit tricky to really choose one. Customer feedback is important if you want to truly serve your customers and come up with solutions that can solve their pain points. Lacks in-depth style customizations.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

MARCH 22, 2023

Which is the ideal tool for developing interactive user guides – Whatfix or WalkMe? Apart from increasing product adoption , user guides help shorten the time to value and reduce customer support and success costs. Users just get access to help, when they need it. However, not all tools are the same.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Userpilot

DECEMBER 6, 2021

The purpose of customer success software, then, is to ensure that success is achieved as widely, consistently, and quickly as possible – both: As your customers define it – for their use cases. As you define it – customer satisfaction, customer retention, revenue growth, etc.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

Userpilot

MAY 8, 2023

TL;DR Chameleon is a digital adoption platform with a difference: while the other tools discussed are mostly no-code, Chameleon will require some developer involvement. On top of this, their analytics platform is easy to understand and helps you keep track of behavior analytics, guidance analytics, and user feedback all in one place.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

FEBRUARY 21, 2023

Appcues or Walkme – which is the best tool for customer feedback? With so many different customer feedback tools on review sites, it’s a bit tricky to really choose one. TL;DR Collecting customer feedback is an important task for any product team. Wondering why you even need a customer feedback tool?

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

MARCH 1, 2023

Collecting and analyzing customer feedback is crucial for businesses that want to enhance the product experience and improve customer satisfaction. Your customers’ honest insights can reveal where you fall short and what you can do to better meet their expectations. Cons of Pendo?

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

MAY 30, 2023

Review sites don’t always cut it, so we’ve got you covered with a detailed comparison of these three tools. This tool is highly regarded for its user-friendly interface and exceptional customer support team. If this is the case, you should be looking for alternative tools to power up your user onboarding.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MAY 30, 2023

We’ll dive into their features, use cases, pros, and cons, giving you more insights than standard review sites. Whether you want to improve user onboarding , increase adoption, or gather user feedback, we’ll show how each tool stacks up. The tool is renowned for its easy-to-use UI and excellent customer support team.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MARCH 15, 2023

To help you make a confident decision, we’ll compare each tool’s features, strengths and weaknesses, reviews, and pricing. TL;DR Interactive user guides leverage various UI patterns to educate customers on how to use your product more effectively. You can also launch microsurveys to gather customer feedback.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Userpilot

MAY 23, 2023

So we decided to write a more in-depth comparison of the three tools – going into more detail about the tools’ features, use cases, pros and cons – than what you’ll find on review sites. It enables product teams to track product usage and user behavior to guide product development and optimize the user experience.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

MAY 8, 2023

We know that review sites aren’t always super-helpful. Whether you’re looking mainly to improve your user onboarding or product analytics, collect user feedback, or NPS – you’ll find the answer if UserGuiding, Stonly, or Userpilot is the best fit for you here! UserGuiding for user onboarding.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MAY 30, 2023

Review sites don’t always provide the comprehensive insights you need. If this is the case, you should be looking for alternative tools to power up your user onboarding. It enables product teams to track product usage and user behavior to guide product development and optimize the user experience.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Customer Feedback 52

Userpilot

MAY 27, 2023

So we decided to write a more in-depth comparison of the three tools – going into more detail about the tools’ features, use cases, pros, and cons – than what you’ll find on review sites. It enables product teams to track product usage and user behavior to guide product development and optimize the user experience.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

FEBRUARY 23, 2023

Which is better, Pendo or Userlane, for customer feedback? There are so many alternatives on review sites that it’s hard to pick just one. TL;DR Collecting customer feedback is an important task for any product team. It helps keep teams aligned with the shared feature-planning guide. Cons of Pendo?

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 27, 2023

Is Walkme or Apty the best tool for customer feedback? With so many alternatives on review sites, it’s a bit tricky to really choose one. Customer feedback is important if you want to truly serve your customers and come up with solutions that can solve their pain points. Here are some reviews from real users.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 27, 2023

Is Whatfix or Apty the best tool for customer feedback? There are so many options on review sites that choosing one can be a bit challenging. Customer feedback is important if you want to truly serve your customers and come up with solutions that can solve their pain points. Lacks in-depth style customizations.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52