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UserGuiding vs Userflow vs Stonly for Customer Satisfaction

Userpilot

Looking for a good customer satisfaction tool and wondering which one of UserGuiding, Userflow, and Stonly is the best option for your SaaS company? There are plenty of tools for customer satisfaction on review sites, but they don’t make the choice any easier. Let’s compare them! Let’s dive in!

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UserGuiding for In-app messaging: Features, Pricing, and Review

Userpilot

Looking for an effective In-app messaging tool and wondering if UserGuiding is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether UserGuiding is the ideal choice for your In-app messaging needs. Looking for A Better Alternative for In-app messaging?

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12 Essential CRO Metrics to Track in SaaS

Userpilot

From your website to the in-product experience, there are countless CRO metrics to track. This article provides 12 of the most important CRO metrics to help you measure growth at every step of the customer journey. For each metric, we explain what it means, why it’s important, and how to measure it.

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The support leader’s guide to proactive support: Provide help before it’s needed

Intercom, Inc.

This is costly not just for your team’s bandwidth and budget – but also for your customerssatisfaction and overall perception of your brand. Proactive support can drastically reduce the number of conversations that reach your support team, all while increasing customer satisfaction and retention.

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10 Top Product Feedback Tools in 2024

Userpilot

Looking for the perfect product feedback tools for collecting insightful data? That’s why we’ve put together this comprehensive guide which covers different types of tools for collecting user insights , examines the key functionalities of each, and shows the pricing, making it easier for you to make a decision. Look no further!

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Designing a Successful Customer Onboarding Framework For SaaS

Userpilot

Customer onboarding is an incredibly complex topic – you don’t get it right by accident. Instead, you need a comprehensive customer onboarding framework to give you a sense of structure… and set you and your SaaS up for success. Onboarding cannot be pigeonholed as a single ‘thing’ or feature.

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Moving from reactive to proactive customer support

Intercom, Inc.

With the right approach and proactive support tools – think Outbound Messages , Product Tours , and Mobile Carousels – you can provide every customer with the fast, personal help they need at the exact moment they need it. Below, we share our tips for delivering effective proactive support to your customers at any scale.