customers alaska-airlines 
UserTesting
OCTOBER 9, 2018
In a recent webinar, guest speakers Devin Harold, UX Research Manager at Verizon, and Nayaab Lokhandwala, UX Researcher at Alaska Airlines, sat down with us to share how they’ve been leveraging the power of customer interviews with UserTesting’s Live Conversation … The post Connecting with customers in real time: Q&A with Devin Harold from (..)
Alchemer Mobile
OCTOBER 11, 2018
Between interfacing with multiple teams, coordinating release schedules, prioritizing customer happiness, driving the mobile product roadmap, and endless other activities, it’s easy to get caught up in the hustle, bustle, and stress that is product management. – Francis Brown, Product Development Manager at Alaska Airlines.
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Intercom, Inc.
NOVEMBER 18, 2019
Chatbots are rapidly spreading beyond the realm of customer support to drive growth at all stages of the customer lifecycle. We use our own Custom Bot on all the key pages of our site, including our pricing page, demo page, and homepage. Chatbots for all. Chatbots are a key component of our sales motion at Intercom, too.
Alchemer Mobile
NOVEMBER 10, 2022
You might already have a Voice of the Customer (VoC) program in place that you’re looking to improve, or perhaps you’re just trying to get started. Now, more than ever, your customers want to be heard. mParticle is the customer data platform for brands leading the CX revolution. They’re itching to give you feedback.
UX Studio: Product Management
FEBRUARY 26, 2019
Unfortunately, that redesigned site no longer exists online anymore, since Virgin America experienced serious financial difficulties and got sold to Alaska Airlines. When you hire a design team, you want to trust the very best in the industry who can design an outstanding experience for your customers. Work & Co website.
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