Ronke PM

APRIL 11, 2024

Table of Contents What is Customer Feedback? Why is Customer Feedback Important? Types of Customer Feedback Final Thoughts Customer feedback provides cross-functional teams with confirmation that they are on the right path, which leads to the development of products that bring value to customers.

User Testing 52

User Testing Customer Feedback Feedback Software Customer Experience 52

Indicative

MAY 20, 2021

Behavioral data is a high-fidelity, machine-readable record of how your customers interact with your product or service. The best approach to understanding how your customer interacts with your product or services is by having the right tools in place to collect, model, and analyze that data.

Data Visualization 59

Data Visualization Webinar Analytic Tools Enterprise 59

UX Planet

DECEMBER 19, 2023

There wasn’t much fluctuation in terms of new users, but Design and Customer Engagement were providing data (both qualitative and quantitative), which indicated the product was stale. I’ve personally recently been locked out for reasons I still can’t fathom (I use Instagram as a gallery for my digital artwork).

Feedback Software 93

Feedback Software Analytic Tools User Testing Research Software 93

The Product Coalition

JULY 10, 2020

A fraction of their procedure coordinated the national health insurance database with information from its immigration and customs database. Besides designing a supercomputing approach, solving the vigorous fathomable problems is also essential. The Big Data system isn’t adequate to handle the task yet.

Analytic Tools 79

Analytic Tools Data Visualization Research Software Technical Review 79

Gainsight

JUNE 9, 2021

And how else was yours truly supposed to study my personal CEO coach, the one and only “World’s Best Boss,” Michael Scott: Here at Gainsight, we have no shame admitting that we’re total nerds about Customer Success and Product Experience. But without Customer Success guiding customers to what they need, clients get overwhelmed.

Research Software 52

Research Software Customer Experience User Testing Entertainment 52

Amplitude

JUNE 24, 2020

As the CEO of a company that serves over 40,000 digital products, I routinely talk about sea changes affecting our customers. From early February to early May, customers sent Amplitude 44% more event data. It is difficult to fathom the magnitude of this change. COVID-19 changed that pattern overnight. Every product has a story.

Data Visualization 111

Data Visualization Reporting Tools Analytic Tools Customer Experience 111

Gainsight

JULY 9, 2020

As a development and content editor who specializes in customer success, I especially enjoy working with subject matter experts. That is something I found that aligned between Joe Theismann’s insights and The Customer Success Economy , by Nick Mehta and Allison Pickins. I like to know how their minds work. Think about that. .

Leadership 59

Leadership Customer Feedback Customer Experience User Testing 59