Userpilot

JANUARY 3, 2023

Prevent negative reviews. How to identify churn risk signs hiding in your product: Talk to your customer success team. Identifying churn risk helps you prevent customer attrition due to factors under your control. Prevent negative reviews. How to identify churn risk factors. Userpilot ’s NPS result dashboard.

Analytic Tools 81

Analytic Tools Feedback Software Research Software Data Visualization 81

Userpilot

MARCH 25, 2024

In the article, we show you how to replicate the behavior flow report in GA4. In Google Analytics 4, the report, along with the Events Flow report, was replaced with Path exploration. The behavior flow/path exploration diagram consists of nodes representing events, pages, or screens. Let’s get right to it!

Data Visualization 76

Data Visualization Analytic Tools Feedback Software Reporting Tools 76

Userpilot

MARCH 7, 2024

Amplitude is the best product insights tool with AI-based event analytics. Web analytics tools report important statistics on a website , such as where visitors came from, how long they stayed, and how they navigated the website. How to choose an analytics tool? Analytics dashboards. Mobile analytics tools.

Data Visualization 95

Data Visualization Analytic Tools Reporting Tools Research Software 95

Userpilot

MAY 30, 2024

How to conduct customer sentiment analytics: Get equipped with the right customer sentiment analysis tools. Collect customer feedback via multiple channels (surveys, user interviews, social media reviews, and so on). Here is how to analyze customer sentiment with Userpilot: Measure user sentiment with in-app microsurveys.

Analytic Tools 86

Analytic Tools Feedback Software Data Visualization Research Software 86

Userpilot

JULY 18, 2023

It takes a fair bit of effort and time to keep up with the constant innovation in the product management software space. Fear not though, as our product management software guide will give you insights into some of the best-in-class applications that will boost your team performance and help you build successful products!

Analytic Tools 86

Analytic Tools Feedback Software Research Software Reporting Tools 86

Userpilot

JANUARY 9, 2024

Review and analyze to identify improvement opportunities. A step-by-step guide to the UX audit process There are no standardized steps on how to conduct a UX audit. Let's dive deeper into what these steps are and how to go about them. Session recordings are greatly beneficial as they show how users navigate your product.

Analytic Tools 89

Analytic Tools Data Visualization Feedback Software Research Software 89

Userpilot

APRIL 30, 2022

You’ll learn what they are, and some best practices on how to use them. In the end, you’ll know how to create in-app notifications code-free. For instance, FigJam uses in-app notifications to remind the users of their trial’s due date and contextually prompts users to upgrade. Without further ado, let’s get started.

Feedback Software 93

Feedback Software Analytic Tools Software Review Customer Feedback 93

Userpilot

FEBRUARY 26, 2023

In this in-depth review, we’ll explore the features, benefits, and limitations of Mixpanel Analytics and why you might need to find a better alternative for you. Drop-off analysis in Mixpanel shows where users get stuck and how to reduce friction. Mixpanel dashboard homepage. User Segmentation.

Data Visualization 88

Data Visualization Analytic Tools Feedback Software Software Review 88

Mixpanel

APRIL 18, 2024

Before a line of code is written or a button is designed, we need to understand the personas that will be using this new feature and their true needs. This is crucial because it determines how we might position and market that feature, how we enable our sales team, and so on.

Data Visualization 101

Data Visualization B2B User Testing Customer Feedback 101

Userpilot

OCTOBER 8, 2021

You can review Pendo's analytics in their free trial, which displays various different graphs on the basis of dummy data. Paths show you all the actions taken by users before or after a specific event. Funnels show you how many users completed each stage of a specific funnel that you pre-determined.

Data Visualization 92

Data Visualization Analytic Tools Software Review Feedback Software 92

Userpilot

FEBRUARY 29, 2024

Kissmetrics is a product analytics tool primarily focusing on event analytics. Hotjar is a product analytics software best known for its heatmaps and session recording tools. Totango is a customer analytics software focused primarily on customer success and churn reduction. Starts at Silver’s $199/month.) Enterprise.

Data Visualization 88

Data Visualization Analytic Tools Feedback Software Reporting Tools 88

Userpilot

MAY 30, 2024

You can review customer support requests and call logs to identify recurring issues, call patterns, and types of inquiries. For positive feedback, you can trigger an automated message thanking users for their feedback and encouraging them to leave a review for your product on G2. Request public reviews from happy customers.

Product Research 73

Product Research Feedback Software Feedback Loop User Testing 73

Userpilot

FEBRUARY 6, 2023

If you are wondering how actionable analytics can help you boost product growth in 2023, this post is for you! In this article, we cover everything about different types of actionable analytics, how to collect those actionable insights and the best tools you can use to harness the analytical data. Let’s get started.

Data Visualization 92

Data Visualization Analytic Tools Feedback Software Customer Feedback 92

Userpilot

MARCH 21, 2024

When done properly, learning how to optimize customer activity cycle can build lasting relationships and drive growth. Analyzing customer behavior with feature tags and event tracking to identify and address friction points. But what strategies can you follow to boost product engagement at every stage of their journey?

User Testing 93

User Testing Analytic Tools Research Software Feedback Software 93

Userpilot

SEPTEMBER 24, 2020

[Editor’s note: If you’re looking for a more introductory resource on NPS and how to use it – check out our earlier Guide to NPS here.]. In this blog, we’ll not only discuss the features you need to look for in NPS tools, but also how to use them to make most out of your survey. Dashboards and Analysis. Userpilot NPS.

Analytic Tools 84

Analytic Tools Feedback Software Data Visualization Software Review 84

Userpilot

MARCH 14, 2023

How to use segmentation to improve customer experience. Behavioral segmentation is segmenting users based on how they interact with your products (i.e. feature usage , in-app events, etc.). For example, a software company could segment its users based on their feature usage. The most common ways to segment users.

Analytic Tools 88

Analytic Tools User Testing Customer Feedback Feedback Software 88

Userpilot

JULY 22, 2023

Userpilot is a product growth platform that provides a no-code solution for collecting customer feedback. Further investigation will show that due to bad UX, they are unable to find it. How to perform a consumer behavior analysis in 6 steps Performing consumer behavior analysis can sound daunting, but it is as simple as six steps.

Data Visualization 79

Data Visualization User Testing Customer Feedback Analytic Tools 79

Userpilot

FEBRUARY 20, 2023

Product analytics tools empower teams to make informed decisions on how to add more value and offer a better user experience. To create funnels, Amplitude recommends using its Pathfinder function which analyzes sequences of events leading up to conversions. Pendo Dashboard. Pendo Segments.

Data Visualization 94

Data Visualization Analytic Tools Feedback Software Reporting Tools 94

Userpilot

DECEMBER 11, 2022

Wondering how you can use conversion analysis to optimize your user funnels and increase conversions? You will also know how to conduct a conversion analysis in 8 steps, and 3 of the best tools that can improve conversions and boost your product growth. Defining your business objectives and selecting conversion events.

Analytic Tools 93

Analytic Tools Feedback Software Data Visualization User Testing 93

Userpilot

DECEMBER 3, 2022

How do you increase engagement at each stage of the customer lifecycle? In this blog post, we’ll explore five stages of the customer lifecycle in detail and offer tips on how to boost engagement at each one. Invite customer reviews, encourage referrals, and create loyalty programs at the loyalty stage. Here’s how.

Feedback Software 89

Feedback Software Analytic Tools Data Visualization Customer Feedback 89

Userpilot

JANUARY 26, 2022

Are you wondering how to effectively use SaaS analytics to reduce churn? To analyze your company data, use the best SaaS analytics software to visualize the key metrics in charts, forms, and diagrams. How to analyze SaaS companies? The activation events will vary according to the type of product, use cases, and user personas.

Analytic Tools 95

Analytic Tools Data Visualization Feedback Software Onboarding KPIs 95

Userpilot

JANUARY 23, 2023

Set event-based triggers that result in the next action. As for promoters, ask them to leave a review and once they do, trigger a personalized modal to thank and reward them. User behavior analytics dashboard in Userpilot. You can tag UI elements and monitor how different user groups engage with them.

Customer Experience 91

Customer Experience Analytic Tools Feedback Software Data Visualization 91

Userpilot

APRIL 7, 2023

Collect market research insights from industry reports, census data, Google trends, user persona canvas and surveys, social listening, discovery interviews , and customer reviews. For SaaS, these B2B insights can encompass data such as: Businesses that are most likely to use your software. How to collect early product feedback?

Data Visualization 84

Data Visualization Analytic Tools Feedback Software Research Software 84

Userpilot

JUNE 11, 2021

This is where analytics software comes in. But what data should you analyze and how? In this post, we will break down the analytics software each SaaS business needs to understand their buyer and user personas, prospects, users, and revenue metrics & company health. Traffic analytics software for SaaS. Conclusion.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

APRIL 11, 2023

These on-screen tutorials provide in-app guidance to users on how to use a product or a feature. They’re short and engaging, showing the user how easily they can get value from the product/feature by having them take action. Tag and track NPS responses in your Userpilot dashboard. Userpilot Churn Survey.

Feedback Software 92

Feedback Software Analytic Tools Data Visualization User Testing 92

Userpilot

JUNE 22, 2021

To provide the best onboarding experience, you naturally need the best onboarding software for SaaS. In this post, we will very briefly discuss what to look for in the best onboarding software for SaaS for you, and then move on to analyzing the top 6 choices you may want to consider. Which is the best onboarding software for you?

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Userpilot

DECEMBER 31, 2022

Are you confused about how to measure and optimize product conversion to boost product growth for your SaaS? Product conversion is the event when users perform any desired action you want them to do on your site or product. The conversion rate also helps you identify and understand the conversion events in the journey.

Analytic Tools 93

Analytic Tools Feedback Software Data Visualization User Testing 93

Userpilot

FEBRUARY 9, 2023

You will also know how to track and use it for your SaaS business. You can also try sending microsurveys and performing behavioral segmentation to detect event trends. Let's see how predictive analytics helps your SaaS business. You can learn how customers behave with your product by analyzing it with the customer journey.

Data Visualization 87

Data Visualization Analytic Tools Customer Feedback Customer Experience 87

Userpilot

FEBRUARY 15, 2024

In this article, we’ve compiled our favorite software and conducted an in-depth review for each, highlighting their main analytics features and pricing. TL;DR Funnel analytics refers to the analysis of events across all stages of every customer journey. Event tracking. Event tracking in Userpilot.

Analytic Tools 90

Analytic Tools Data Visualization Feedback Software Reporting Tools 90

Userpilot

APRIL 30, 2024

It lets you create surveys no-code, localize them for global markets, trigger to the right segments, and much more. How can companies use customer feedback to influence the product roadmap? Product feedback should be categorized and reviewed to identify trends. Userpilot NPS dashboard. Book a demo to see it in action.

User Testing 82

User Testing Customer Feedback Feedback Software Data Visualization 82

Userpilot

AUGUST 10, 2022

So let’s learn how to collect and act on customer data! They pop up due to pre-defined triggers such as users performing tasks X, Y, Z or signups reaching the first milestones, etc. How Slack collects customer feedback. With a tool like Userpilot, you can build microsurveys code-free. And much more. User interviews.

Data Visualization 90

Data Visualization Customer Feedback User Testing Customer Experience 90

Userpilot

APRIL 22, 2024

Encouraging referrals and reviews to expand word-of-mouth. Implement the customer success best practices with Userpilot code-free. Survey your users, review your support tickets, and examine your usage data to see what’s causing friction and pushing customers away. Example of how to introduce new features.

Analytic Tools 72

Analytic Tools Feedback Software Research Software Customer Experience 72

Userpilot

MARCH 14, 2024

Looking for an effective event tracking tool and wondering if Heap is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Heap is the ideal choice for your event tracking needs. Schedule a demo today to explore its powerful event tracking capabilities firsthand.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Feedback Software 52

Userpilot

MAY 22, 2024

You can access this information through the right customer lifecycle management software. To help you, we’ve listed the 10 best customer lifecycle management platforms in the market, including key features, user reviews, and pricing. The best customer lifecycle software in the market includes: Userpilot. Get a demo.

Analytic Tools 98

Analytic Tools Research Software Feedback Software Reporting Tools 98

Userpilot

JANUARY 20, 2024

Looking for an effective event tracking tool and wondering if HelpHero is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether HelpHero is the ideal choice for your event tracking needs. Looking for a Better Alternative for Event Tracking?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Software Review 52

Userpilot

JANUARY 20, 2024

Looking for an effective event tracking tool and wondering if HelpHero is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether HelpHero is the ideal choice for your event tracking needs. Looking for a Better Alternative for Event Tracking?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Software Review 52

Userpilot

MARCH 15, 2024

Is Appcues or UserGuiding the best tool for no-code growth? And is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. TL;DR Let’s explore how Appcues and UserGuiding compare when it comes to enabling SaaS no-code growth.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Software Review 52