Alchemer Mobile

FEBRUARY 14, 2023

Unfortunately, organizations have become consumed with tuning and adjusting feedback dashboards in hopes that increased precision increases a bias and direction for action. Mostly, these dashboards have not moved the needle in the organization they serve. Ultimately, we ended up back at Alchemer Workflow.

Feedback Software 130

Feedback Software User Testing Customer Experience Customer Feedback 130

Userpilot

MARCH 7, 2024

Amplitude is the best product insights tool with AI-based event analytics. These tools specialize in collecting data from events like swipes, taps, and other mobile-specific actions. Acquiring premium tools or enterprise versions is often off the table due to financial restrictions. Analytics dashboards.

Data Visualization 102

Data Visualization Analytic Tools Reporting Tools Research Software 102

Userpilot

AUGUST 31, 2023

The key differences between Heap and Google Analytics 4 (GA4) are: Heap automatically tracks everything through code installation while GA4 combines both auto-collected and user-defined events. Setting up a funnel analytics dashboard in GA4 is similar to Heap in terms of setting up steps. respectively. What is Heap?

Data Visualization 59

Data Visualization Analytic Tools Feedback Software Reporting Tools 59

Userpilot

FEBRUARY 21, 2023

In Heap, you can segment users based on their demographics and event completion, while in Pendo you can also use mobile-specific data, like the OS version. In Pendo , the information about Track Events is also recorded programmatically without the need for tagging. In Userpilot, you need to create events and tag features manually.

Data Visualization 97

Data Visualization Analytic Tools Feedback Software Reporting Tools 97

Userpilot

APRIL 30, 2024

It lets you create surveys no-code, localize them for global markets, trigger to the right segments, and much more. Product feedback should be categorized and reviewed to identify trends. Analyze performance with visual dashboards : View key metrics like survey completion rate and average completion time. Userpilot integrations.

User Testing 92

User Testing Customer Feedback Feedback Software Data Visualization 92

Userpilot

FEBRUARY 20, 2023

To create funnels, Amplitude recommends using its Pathfinder function which analyzes sequences of events leading up to conversions. Pendo Dashboard. For example, you could trigger them for users who have completed a certain event without using a specific feature that’s relevant to their use case. Pendo review.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

JANUARY 9, 2024

Review and analyze to identify improvement opportunities. Session recordings As the name implies, session recordings are records of users interacting with your product. Heatmaps Heatmaps are visual, color-coded representations of user reactions on various points and pages of your website or product.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Research Software 98

Userpilot

OCTOBER 17, 2023

Online reviews to understand attributes that customers value most, such as specific features, ease of use, customer support, pricing, and so on. Competitor reviews to identify where your competitors are delighting or disappointing their audience. Creating custom events with Userpilot.

Data Visualization 89

Data Visualization Analytic Tools Feedback Software Research Software 89

Userpilot

NOVEMBER 17, 2021

After all, it’s the onboarding software of choice for 30% of Fortune 500 companies. The benefits of going with WalkMe include its code-free Editor, large support network, strong feature adoption results, and reduction of technical support tickets. WalkMe is one of the biggest names among digital adoption platforms (DAP).

Analytic Tools 95

Analytic Tools Feedback Software Data Visualization Reporting Tools 95

Userpilot

APRIL 26, 2022

Get a Userpilot demo and start offering self-service support in-app without having to code a Resource Center. Pendo is a digital adoption software that enables its customers to create product experiences for the end-users. As the name suggests, this module enables users to send and prioritize feedback. Code Sandbox.

Embedded Analytics 97

Embedded Analytics Analytic Tools Feedback Software Data Visualization 97

Userpilot

MARCH 14, 2023

feature usage , in-app events, etc.). Userpilot is a no-code solution where you can segment users based on various user attributes such as user data, company data, in-app content engagement, etc. For example, a software company could segment its users based on their feature usage. What is user segmentation?

Analytic Tools 95

Analytic Tools User Testing Customer Feedback Feedback Software 95

Userpilot

DECEMBER 19, 2022

Minimize time to value of your product: As the name suggests, time to value is the amount of time it takes for a user to experience value in your product. It can be as simple as using a UI element like the one below to ask for a positive review on any platform of your choice. Modal asking for a customer review.

Analytic Tools 97

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 97

The Product Coalition

JULY 13, 2022

As the name implies, FullStory auto logs all aspects of users’ interactions such as scroll, swipe, click, and pageview. Their tightly packed visual dashboards organize the data in a way that makes it easy to map out sales funnels, track common paths, uncover behavior patterns, and identify friction points. Product Analytics.

Data Visualization 110

Data Visualization Analytic Tools Feedback Software Reporting Tools 110

Userpilot

MARCH 25, 2024

We also show you a few good product tour software tools. As the name suggests, they consist of a list of tasks that users have to complete to achieve a goal. Adding quizzes to review what they’ve learned. Groupize Groupize is a meetings management platform you can use to coordinate group and corporate business travel and events.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

APRIL 7, 2023

Collect market research insights from industry reports, census data, Google trends, user persona canvas and surveys, social listening, discovery interviews , and customer reviews. For SaaS, these B2B insights can encompass data such as: Businesses that are most likely to use your software. Their challenges and pain points.

Data Visualization 93

Data Visualization Analytic Tools Feedback Software Research Software 93

Userpilot

MAY 14, 2023

Check review platforms like Product Hunt and G2 to get direct feedback without asking customers. Indirect feedback – This is the feedback you need to actively look for without directly asking for information, such as from social media and product reviews. Track events to analyze feature usage using Userpilot.

Feedback Software 93

Feedback Software User Testing Customer Feedback Analytic Tools 93

The Product Coalition

JANUARY 6, 2023

You have to integrate the SDK (Software Development Kit) of the mobile app analytics solution into your mobile app. This mobile app tracking SDK collects user interaction data and sends it into your mobile app analytics solution, where it will be processed and converted into insights on a dashboard for your product team.

Analytic Tools 119

Analytic Tools Data Visualization Onboarding KPIs Customer Feedback 119

Userpilot

NOVEMBER 1, 2022

Address customers by name. People love the sound of their name, so have your customer support team address customers by name in their interactions. As a bonus, they’ll leave positive reviews on third-party sites. Address customers by name. People love hearing their names. Even the research says so!

Data Visualization 96

Data Visualization Feedback Software Analytic Tools Research Software 96

Userpilot

MARCH 14, 2024

Looking for an effective event tracking tool and wondering if Heap is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Heap is the ideal choice for your event tracking needs. Schedule a demo today to explore its powerful event tracking capabilities firsthand.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Feedback Software 52

Userpilot

AUGUST 10, 2022

This is what you will discover about your customers, thanks to collecting consumer insights, to name a few. They pop up due to pre-defined triggers such as users performing tasks X, Y, Z or signups reaching the first milestones, etc. With a tool like Userpilot, you can build microsurveys code-free. User interviews.

Data Visualization 96

Data Visualization Customer Feedback User Testing Customer Experience 96

Userpilot

FEBRUARY 26, 2024

Looking for an effective event tracking tool and wondering if Lou Assist is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Lou Assist is the ideal choice for your event tracking needs. Looking for a Better Alternative for Event Tracking?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

NOVEMBER 30, 2023

During listening, teams use a range of qualitative and quantitative methods, like: Surveys Product analytics reviews Search-log analysis Usability-bug reviews Frequently-asked-questions (FAQ) reviews 9 steps for conducting UX research to gain valuable insights With the theory covered, let’s look at how to conduct user research, step-by-step.

Product Research 91

Product Research User Testing Research Software Data Visualization 91

Amplitude

NOVEMBER 26, 2019

Data is often not accessible unless you can write code. Intuitive tools and naming. She turns to a saved dashboard in their business intelligence tool. Their tool allows you to calculate events in multiple ways and it allows you to change how they are visualized. Step 2: Use clear and unique names.

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Data Visualization UX Analytic Tools Reporting Tools 137

Userpilot

JULY 14, 2021

There are plenty of all these blogs “15 alternatives to {Brand Name} that are equally good” that are…plain wrong. There are no one-size-fits-all tools – don’t trust the reviews! 50,000 enterprise software is not an alternative for a $50 tool for a startup. And these posts are literally not helping anyone.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 105

Userpilot

SEPTEMBER 22, 2021

Engagement tools are software applications that help to facilitate and encourage two-way interactions between your SaaS and its customers. The right in-app engagement software will help you to increase in-app user engagement. The most effective way to achieve this is to use in-app engagement software to design positive experiences.

Analytic Tools 95

Analytic Tools Feedback Software Data Visualization Reporting Tools 95

Userpilot

FEBRUARY 22, 2024

According to Havard Business Review, customer acquisition requires 5 to 20 times more resources than customer retention. As shown in the image below, industries like IT Services and IT & Software record customer retention rates close to the 90% mark. Create a checklist code-free with Userpilot. Source: ExplodingTopics.

Analytic Tools 52

Analytic Tools Feedback Software Research Software User Testing 52

Iteratively Blog

MARCH 15, 2020

If you don’t know it already, Mode is a data science platform that brings together a SQL editor, Python notebook, and R where you can perform data visualization, create charts and dashboards, and then share your analysis with a click. A large part of the reason is due to the fact that not everything is measurable. 4 Data Elixir.

Data Visualization 101

Data Visualization Analytic Tools Research Software Technical Review 101

Mixpanel

FEBRUARY 6, 2020

Businesses generate and process a ton of data every day from financial and revenue data to Salesforce, to account data, product event logs, accounting, and others. Due to their complexity, BI tools often require a data expert for deployment and active use. Exploratory analytics of user behavior lack intuitiveness and support.

Data Visualization 103

Data Visualization Analytic Tools Reporting Tools Technical Review 103

Userpilot

MARCH 25, 2022

You can use custom event triggers to target your surveys to specific user segments at a specific moment in their user journey. Truth be told, there are many options to gauge customer satisfaction — in-app surveys, email surveys, phone calls, you name it. For example, take a look at how the NPS dashboard looks for NPS surveys.

Feedback Software 93

Feedback Software Analytic Tools Data Visualization Product Research 93

Userpilot

FEBRUARY 9, 2022

Build your new user onboarding experience flows with Userpilot, a no-code product adoption tool. Say your product is project management software. In this case, an Aha Moment might be when it suddenly hits the customer emotionally that using the software is going to keep their projects much more organized.

Analytic Tools 94

Analytic Tools Research Software Onboarding KPIs Customer Experience 94

Userpilot

APRIL 21, 2024

Investing in the right NPS feedback software is crucial especially when net Promoter Score (NPS) is a top method for gathering user feedback and measuring customer loyalty. Retently : Focused on NPS surveys specifically, Retently enables users to A/B test survey designs, run segmented campaigns, and analyze feedback via the NPS dashboard.

Feedback Software 52

Feedback Software Analytic Tools Research Software Data Visualization 52

Gainsight

APRIL 17, 2019

The move to the cloud and to software-as-a-service (SaaS) models changed a lot of things about business. Yet for many cloud CEOs, the only part of their business that they are the most blind about is the aspect that’s most existential to being a software company—namely the product. In reviewing a feature.

Analytic Tools 79

Analytic Tools Feedback Software Data Visualization Customer Experience 79

Userpilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. TL;DR Heap is a good choice for funnel analysis and it comes with features such as feature tags, in-app events, funnels, and paths. Event tracking : To allow you to track user events at each stage of the funnel.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Software Review 52

Userpilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. TL;DR Heap is a good choice for user behavior analysis and it comes with features such as in-app events, feature tags, user journey mapping, and user segmentation analysis. You need not set up custom events.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Feedback Software 52

PMLesson's Ace the PM Interview

MAY 4, 2020

As you may expect at IBM, we don't use Gmail; to handle emails, employees use software we developed ourselves called IBM Verse. Some arguments for not using a competitor's software -- like Gmail for email -- include not wanting to be contributing to a rival's bottom line, or for data privacy reasons.

User Testing 52

User Testing Enterprise Data Visualization Product Research 52

Userpilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. TL;DR Heap is a good choice for SaaS reporting and it comes with features such as in-app events, feature tags, behavioral analytics, and survey analytics. Heap provides numerous filters for these events too.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Amplitude

JANUARY 9, 2018

One of my favorite quotes in Horowitz’s Hard Thing about Hard Things is “All decisions were objective until the first line of code was written. That’s exactly why, as a product manager, you should insist on setting your metrics , your key performance indicators (KPIs) before that first line of code is written.

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Data Visualization Analytic Tools User Testing Weak Development Team 79