Userpilot

APRIL 9, 2024

What are the best onboarding platforms available on the market in 2024? Are you looking for an onboarding solution for web or mobile apps? To help you make an informed choice, our guide introduces 9 best-in-class onboarding platforms. This depends on your use case. What’s your budget? There are many variables to consider.

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Alchemer Mobile

MAY 7, 2020

You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” Do you have the right tools to capture that voice? In order to help, we’ve taken the liberty of compiling a list of the best mobile in-app feedback tools for you. Core mobile in-app feedback tools & solutions.

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Userpilot

FEBRUARY 25, 2024

Discover the critical stages of each funnel and tools that help you gather actionable insights. TL;DR Funnel analysis helps map out all the steps website visitors and in-app users take to achieve conversion goals , like signing up for your tool or completing the onboarding process. Identify drop-off points from the report.

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Userpilot

OCTOBER 31, 2023

We will also go over free and paid product analytics tools that can help facilitate the process. TL;DR User experience analytics, or digital experience analytics, is the process of collecting, analyzing, and interpreting customer data to gain insights into how they interact with your platform. across the customer journey.

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Userpilot

APRIL 29, 2024

TL;DR In-app help (or in-app support ) refers to the provision of assistance and guidance directly within a software application or platform. Appcues is a product adoption platform that provides you with tools to build in-app support for both web and mobile apps. Make sure the system is also as accessible as possible.

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Userpilot

OCTOBER 17, 2023

Customer service data to spot common problems in your service, analyze common queries, and predict customer behaviors and trends. Leverage event data to perform funnel analysis and identify areas of friction within the conversion process, then fix them. Since you need the right tools to follow a customer insights strategy.

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Userpilot

MARCH 28, 2024

It also explores different kinds of user data analysis, shows you how to conduct it, and introduces a few product analytics tools with the necessary functionality. Next, define your goals to give focus to the process and choose adequate analytics tools. Once you implement the solutions, release them gradually and iterate on them.

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Userpilot

FEBRUARY 19, 2024

TL;DR Impact analysis evaluates the potential consequences of changes in a project, system, or process to inform decision-making and preparation. Impact assessment uses organizational, McKinsey 7S, and tools-based methods for goal alignment and data-driven insights. Whatever it is, it’s not good.

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Userpilot

NOVEMBER 1, 2022

Personalized customer service is a secret ingredient for improving customer engagement , retention, and loyalty. In this article, we’ll cover: What personalized customer service is and why it’s beneficial in SaaS. 7+ customer service personalization strategies. Another easy way to personalize?

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Userpilot

JANUARY 9, 2024

Put it all together in a shareable UX audit report. There are several UX audit tools to consider when looking for options. Here are the 10 usability best practices about key user flows to keep in mind: Communicate system status so users know what is going on. Keep error messages simple and include a constructive solution.

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Userpilot

APRIL 7, 2023

This post will take you through the 5 types of B2B insights, discuss the methods of collecting them, and show you the best tools for analyzing customer sentiment. Collect market research insights from industry reports, census data, Google trends, user persona canvas and surveys, social listening, discovery interviews , and customer reviews.

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Userpilot

JANUARY 16, 2024

This article discusses how you can build the perfect review funnel that influences product growth and attracts a consistent stream of positive online reviews on your website or third-party platforms. TL;DR A review funnel is a system that helps businesses manage customer feedback and increase chances of receiving positive reviews.

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Userpilot

NOVEMBER 15, 2021

In this blog post, we’re going to break down the pros and cons of using UserGuiding as an onboarding and engagement tool for SaaS and give you the best alternatives that may fit your specific needs and use cases. UserGuiding is a no-code tool for user onboarding. The tool can get a bit buggy. Let's get started!

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Userpilot

FEBRUARY 29, 2024

Tools for insightful user behavior analytics. Tools such as Userpilot and Google Analytics are effective for this purpose. Feature and events reports. Choose the right type of analytics report. Userpilot’s product usage dashboard. Funnel analysis report created in Userpilot. Funnel analysis.

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Userpilot

APRIL 22, 2024

The best customer success tools include Userpilot, ChurnZero, and Gainsight. It involves understanding your customers’ needs, goals, and challenges—as well as providing them with the right solutions, support, and guidance to help them succeed. Triggering exit surveys to understand reasons behind churn and improve customer experience.

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Userpilot

OCTOBER 20, 2023

Tools like Userpilot, Brand24, and MonkeyLearn can help you conduct your sentiment analysis more efficiently, plus gather more detailed insights. This could include analyzing sentiment for online reviews manually, using social media monitoring tools, or a combination of the two. Get your free Userpilot demo today!

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Userpilot

SEPTEMBER 22, 2021

To do that, you need the best engagement tools. In this article, we discuss what engagement tools are and why you need them for your SaaS. In addition to that, we will analyze some of the best engagement platforms available. The right in-app engagement software will help you to increase in-app user engagement.

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Mixpanel

APRIL 18, 2024

Further, most B2B tools are productivity-boosting tools, which means when you do launch a new feature, you don’t always want to try to drive adoption with what could be noisy in-product messaging or tours. This is crucial because it determines how we might position and market that feature, how we enable our sales team, and so on.

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Userpilot

MARCH 14, 2024

Assess new feature adoption with feature reports. Book a demo and see how Userpilot helps SaaS brands like yours to understand in-app behavior, generate customer insights, and deploy solutions to improve customer engagement. This allows you to implement solutions to improve the user experience.

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Userpilot

JUNE 6, 2023

We also look at various tools that can help you harness the power of analytics to drive your product growth. Amplitude and Google Analytics are two product data analytics tools worth considering. Userpilot is a digital adoption platform with robust analytics, user feedback, and in-app engagement features.

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Userpilot

MARCH 9, 2023

After all, you’re getting access to a user onboarding tool with a reputation for quality analytics without having to spend a cent. We also have a look at a couple of alternative tools that might give product managers more bang for their buck. TL;DR Pendo Free is the free plan offered by a well-known product adoption platform.

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Userpilot

FEBRUARY 27, 2024

We also look at the best analytics tools for the job. Start funnel analysis by mapping out the customer journeys for all your user personas , paying particular attention to conversion events at key touchpoints. Tag these events for tracking in your analytics tool. Finding such events could be straightforward.

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Userpilot

JANUARY 12, 2023

Second, you’ll learn the best tools to use for behavioral analytics. The 4 principal ways to monitor user behavior in SaaS include tracking feature usage, custom behavior tracking with events, using heatmaps , and user funnel analytics. Custom behaviors tracking with events. Create custom events with Userpilot.

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Userpilot

MARCH 22, 2021

The world of software is crowded with a variety of product marketing tools that are ‘supposed’ to transform your workflow. But more often than not, so many of these tools end up being more work to set up, maintain or use. Product Marketing Tools Overview. Why Use Product Marketing Tools ? Ready to dive in?

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Userpilot

APRIL 22, 2024

Product feature analysis is a powerful tool in the SaaS product manager’s arsenal. This type of analysis helps identify which features contribute positively to your product’s value and which might be redundant or underperforming. This article aims to simplify feature analysis. We cover: Types of product features.

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Userpilot

NOVEMBER 26, 2023

Explore the best conversion rate optimization tools on the market. TL;DR Conversion rate optimization (also known as CRO) is the systematic process of increasing the percentage of visitors to your product, app, or service who take a specific desired action. Of course, you'll need the right tool for the job to make this all happen.

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Data Visualization Analytic Tools Feedback Software Research Software 105

Revulytics

JANUARY 30, 2018

The Telerik Platform is retiring on May 10, 2018 (“retiring products that have served their purpose”). This leaves users of Telerik Analytics (formerly EQATEC Analytics) in a bit of a jam as they seek an alternative software usage analytics platform. Platform Support and Easy Integration You Need.

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Userpilot

APRIL 19, 2024

TL;DR Net Promoter Score (NPS) is a simple but powerful metric used to predict customer loyalty , satisfaction, and likelihood of recommending a company’s product or service, which is critical for business growth, especially in the SaaS industry. Get a Userpilot demo now to create your own NPS dashboard.

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Userpilot

FEBRUARY 24, 2023

TL;DR Appcues is a product adoption platform that allows you to track and analyze product usage and design onboarding experiences to drive feature and product adoption. Userpilot is an alternative adoption tool that offers more comprehensive analytics features at a lower price point. The NPS dashboard in Userpilot is more detailed.

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Usersnap

JUNE 10, 2021

Surely all software companies are familiar with beta testing, but how well do you actually do it? We talked to Colin Ulin, senior software engineer at Pocket Prep, about their low-effort high-outcome beta testing strategy and design-thinking development process. A feedback-driven example of beta testing.

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Birst BI

OCTOBER 30, 2018

Remember when you began your career and the prospect of retirement was an event in the distant future? A personal crystal ball that predicts your days ahead is what financial services firms everywhere want. Fortunately, advances in analytic technology have made the ability to see reliably into the future a reality.

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Userpilot

APRIL 29, 2022

What user onboarding software do you need to buy to equip them? A customer onboarding specialist is the one who ensures that the customer has a successful experience with the product or service from the very beginning. What do they do? What salary do they get? And what skills they should possess? Ready to dive in? Let’s go!

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Userpilot

DECEMBER 23, 2023

It refers to the rate at which new users stop using a product or service. Satisfied customers who experience product value are more likely to respond positively to account expansion initiatives and upgrade to higher plans or purchase additional products or services. Churn , on the other hand, is the opposite of retention.

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Userpilot

MAY 14, 2023

The best solution is to ask them directly. TL;DR Customer feedback is any information gathered about the customer experience with your product or service. Check review platforms like Product Hunt and G2 to get direct feedback without asking customers. The feedback data helps them improve customer service.

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Userpilot

NOVEMBER 17, 2021

It’s hard to argue with WalkMe’s reputation for digital adoption solutions. After all, it’s the onboarding software of choice for 30% of Fortune 500 companies. This article will lay out the good, bad, beautiful, and ugly of WalkMe product tours to help anyone contemplating their platform for user onboarding needs. Impressive?

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Mixpanel

NOVEMBER 8, 2021

Simple: Product analytics tools have become super easy to set up and use. With time, you can learn quite a bit about your users, your platform, and just how important it is to challenge your assumptions. One great example was a dashboard aggregation product we developed with a client.

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Alchemer Mobile

NOVEMBER 10, 2022

I’m going to take a wild guess and assume that you already understand the importance of mobile in-app feedback tools. You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” Do you have the right tools to capture that voice? Mobile in-app feedback tools & solutions.

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