Userpilot

FEBRUARY 25, 2024

Proactive customer support, for example, via the resource center and contextual in-app guidance, is essential for creating frictionless customer experiences. Support friction – when poor customer service or inadequate support resources don’t allow users to resolve their problems in time. It doesn’t stop there.

Data Visualization 90

Data Visualization Analytic Tools Research Software User Friction 90

Userpilot

MAY 7, 2024

Feature tagging and heatmaps : Track feature engagement and other event data by tagging individual features or a combination of features. Analytics dashboard : Track all your adoption-related metrics in one simple dashboard. Userpilot analytics dashboard. Whatfix analytics dashboard.

Analytic Tools 59

Analytic Tools Feedback Software Research Software Reporting Tools 59

Userpilot

APRIL 16, 2024

Event tracking in Userpilot. APM involves tracking metrics such as error rates, load times, response times, and resource usage to identify performance bottlenecks. You will, however, need access to an analytics dashboard to generate and monitor these reports. How can you analyze user behavior?

Data Visualization 103

Data Visualization Analytic Tools Feedback Software Reporting Tools 103

Userpilot

APRIL 22, 2024

Ensure better resource allocation. Ensure better resource allocation : With a clear understanding of which features are most impactful, it becomes easy to focus time and money on developing features that offer the highest return on investment. The insights from feature analysis help you: Identify feature opportunities. Power features.

Data Visualization 95

Data Visualization Analytic Tools Feedback Software Weak Development Team 95

Userpilot

FEBRUARY 29, 2024

Kissmetrics is a product analytics tool primarily focusing on event analytics. Starts at $249/month and supports up to 250 survey responses per month, 10 user segments, 15 feature tags, a built-in NPS dashboard , and access to third-party integrations (except HubSpot/Salesforce). Starts at Silver’s $199/month.) Account view.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

MARCH 7, 2024

Unless your product analytics platform supports analytics dashboards to track user engagement metrics from one place. Core feature engagement dashboard in Userpilot. Product usage frequency Product usage frequency refers to the number of user sessions during which users performed a key action event within a specific period.

Analytic Tools 100

Analytic Tools Data Visualization Onboarding KPIs Feedback Software 100

Userpilot

AUGUST 31, 2023

The key differences between Heap and Google Analytics 4 (GA4) are: Heap automatically tracks everything through code installation while GA4 combines both auto-collected and user-defined events. Setting up a funnel analytics dashboard in GA4 is similar to Heap in terms of setting up steps. Heap’s Event Visualizer.

Data Visualization 93

Data Visualization Analytic Tools Feedback Software Reporting Tools 93

Userpilot

APRIL 9, 2024

Many onboarding tools allow companies to create self-service resources , like knowledge bases or video tutorials , for on-demand after-hours support. Finally, most of the tools enable you to track the performance of your onboarding flows and support resources so you can make data-driven optimization decisions. Funnel analysis.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Userpilot

FEBRUARY 20, 2023

To create funnels, Amplitude recommends using its Pathfinder function which analyzes sequences of events leading up to conversions. Pendo Dashboard. For example, you could trigger them for users who have completed a certain event without using a specific feature that’s relevant to their use case.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

OCTOBER 15, 2023

Custom event tracking helps teams track customer journeys and engage them accordingly. When choosing an analytics tool, look out for real-time data reporting, intuitive UI, custom dashboards, integrations with other tools, and flexible pricing plans. Custom event tracking in Userpilot.

Data Visualization 97

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 97

Userpilot

FEBRUARY 21, 2023

In Heap, you can segment users based on their demographics and event completion, while in Pendo you can also use mobile-specific data, like the OS version. In Pendo , the information about Track Events is also recorded programmatically without the need for tagging. In Userpilot, you need to create events and tag features manually.

Data Visualization 97

Data Visualization Analytic Tools Feedback Software Reporting Tools 97

Userpilot

FEBRUARY 29, 2024

Feature and events reports. It helps you understand which features are most and least popular, guiding development resources towards what matters most to customers. Instead, use product usage dashboards from behavior analytics software such as Userpilot to view all your key metrics in one place. Funnel drop-offs. Retention rate.

Data Visualization 94

Data Visualization Analytic Tools Feedback Software User Testing 94

Userpilot

MAY 7, 2024

This can mean a dramatic reduction in reliance on technical resources, enabling your product team to directly implement their visions and iterate on feedback without technical barriers. Analytics dashboard : Gain insights into user behavior and product performance. No user limits. Enterprise.

Analytic Tools 63

Analytic Tools Data Visualization Feedback Software Software Review 63

Userpilot

MARCH 16, 2023

Even though UserGuiding lets businesses create a resource center and perform product analytics, the main attraction of the platform is its user onboarding flow builder. UserGuiding’s dashboard. Unlike some other platforms that are more expensive, UserGuiding allows customers to add a resource center to provide self-service support.

Analytic Tools 95

Analytic Tools Feedback Software Data Visualization Reporting Tools 95

Userpilot

MARCH 5, 2024

Can you customize your dashboards and reports? H4 Key features Event analytics : Tag and track individual features to see how users interact with them. You can also create and track custom events and view real-time product usage data. How do the tool’s features compare with those goals? What kind of data can you visualize?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Embedded Analytics 52

Userpilot

FEBRUARY 19, 2024

Impact analysis is crucial for identifying risks, allocating resources, and enhancing customer satisfaction for project success. Analyze business processes and resources within the business function to understand the workflow and identify periods of low user activity. Dependency, assessing risks in interconnected elements.

Data Visualization 103

Data Visualization Analytic Tools Feedback Software Reporting Tools 103

Userpilot

FEBRUARY 15, 2024

TL;DR Funnel analytics refers to the analysis of events across all stages of every customer journey. Funnel analysis is an analytical technique that involves tracking and analyzing users’ progress through a sequence of steps leading to a key conversion event. Event tracking. Event tracking in Userpilot. Funnel analytics.

Analytic Tools 99

Analytic Tools Data Visualization Feedback Software Reporting Tools 99

Userpilot

MAY 7, 2024

Groupize Groupize is a meeting and event management platform that needed help with easy-to-grasp product walkthroughs. Groupize leveraged an in-app resource center and embedded its onboarding guide so users can access it at any time. Resource center created with Userpilot. This is where an analytics dashboard comes in.

Feedback Software 59

Feedback Software Analytic Tools Reporting Tools Customer Communications 59

Userpilot

JANUARY 15, 2024

Creating a personalized experience, using in-app guidance /communication, and building an in-app resource center are all effective strategies for improving the fintech customer experience. You can rig your surveys to be sent periodically like most types of NPS surveys or trigger them after specific events (e.g.

Analytic Tools 83

Analytic Tools Feedback Software Reporting Tools Data Visualization 83

Userpilot

FEBRUARY 29, 2024

You can also use event tracking if you want to track multiple events as a group in instances where a process may have multiple events. All these count as multiple events, all within the same process. Since this feedback is in real-time, when the user is most engaged, it becomes a great resource for future improvement.

Data Visualization 92

Data Visualization Onboarding KPIs Analytic Tools Customer Satisfaction 92

Userpilot

FEBRUARY 24, 2023

Appcues allows you to segment your users based on user properties, flow interactions, checklist engagement, and event completion. Appcues click-to-track events allow you to monitor user engagement with different features in your product. The NPS dashboard in Userpilot is more detailed. Appcues analytics: click-to-track events.

Data Visualization 95

Data Visualization Analytic Tools Onboarding KPIs Software Review 95

Userpilot

SEPTEMBER 11, 2023

You can then easily identify the passives and detractors with an NPS dashboard, as it shows the scores and the percentage of each respondent category. NPS analytics dashboard in Userpilot. Tag feature event data in Userpilot. For instance, you may use trend analysis to visualize event data. Resource center in Userpilot.

Data Visualization 100

Data Visualization Analytic Tools Feedback Software Customer Feedback 100

Userpilot

APRIL 24, 2024

Usability testing is an invaluable resource for UX researchers…but only if you’re able to recruit participants in the first place. Custom event tracking – to track multiple user actions as if they were one. Analytics dashboards – to monitor important metrics and reports in visual dashboards.

User Testing 90

User Testing Product Research Research Software Data Visualization 90

Mixpanel

APRIL 18, 2024

Make sure to continue monitoring customer feedback via different channels—support tickets, events, case study interviews—sometimes you’ll even see product feedback on social media channels. With the right tools, even small, resource-constrained teams can ensure every product rollout goes as smoothly as possible.

Data Visualization 101

Data Visualization B2B User Testing Customer Feedback 101

Userpilot

MARCH 28, 2024

To conduct any analysis, you must collect user behavior data, which is done by tagging events and features. It involves mapping out user actions leading to a particular event – or following. Such insights can help you prioritize future product development and allocate resources. Feature & Events dashboard in Userpilot.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

JUNE 26, 2023

Userpilot is a powerful product growth platform that allows you to collect data for tracking product metrics and offers actionable insights with product analytics dashboards. They help you allocate resources appropriately to increase the number of users at a minimum cost. What are product metrics? Let’s dive into the details.

Onboarding KPIs 81

Onboarding KPIs Analytic Tools Data Visualization Customer Experience 81

Userpilot

MARCH 9, 2023

Note, the list doesn’t include checklists or the resource center functionality. Its Traction plan gives access to checklists , resource center, NPS surveys , advanced segmentation , integrations , and webhooks. No resource center or checklists. The free plan doesn’t include experimentation to test your guides. No integrations.

Data Visualization 95

Data Visualization Software Review Analytic Tools Feedback Software 95

Userpilot

AUGUST 31, 2023

The key differences between Heap and Google Analytics 4 (GA4) are: Heap automatically tracks everything through code installation while GA4 combines both auto-collected and user-defined events. Setting up a funnel analytics dashboard in GA4 is similar to Heap in terms of setting up steps. Heap's Event Visualizer.

Data Visualization 59

Data Visualization Analytic Tools Feedback Software Reporting Tools 59

Userpilot

DECEMBER 21, 2022

Here are the key features to look for in an analytics tool: segmentation, tracking capabilities, A/B testing , and data visualization with analytics dashboards. It features advanced segmentation , feature tagging, custom events, product experimentation, in-app messaging , and customer feedback tools. Product experimentation.

Data Visualization 93

Data Visualization Analytic Tools Feedback Software Research Software 93

Userpilot

APRIL 14, 2023

By segmenting them, you’d be able to customize their dashboards and give them workout recommendations matching their preferences. Self-help support The majority of users expect on-demand access to support and guidance so resource center functionality is a must. Digital adoption platforms: Pendo.

Analytic Tools 97

Analytic Tools Feedback Software Reporting Tools Data Visualization 97

Userpilot

FEBRUARY 27, 2024

Start funnel analysis by mapping out the customer journeys for all your user personas , paying particular attention to conversion events at key touchpoints. Tag these events for tracking in your analytics tool. What is particularly important is defining the conversion events. Finding such events could be straightforward.

Data Visualization 90

Data Visualization Analytic Tools Customer Experience Feedback Software 90

Userpilot

JULY 31, 2023

Pendo dashboard. The latter are available through the Resource Center which can be used for on-demand self-service customer support. Pendo also offers a dedicated NPS dashboard where you can see the overall score, the breakdown into detractors , passives, and promoters and track NPS trends over time. Who can use the Pendo app?

Data Visualization 88

Data Visualization Analytic Tools Feedback Software Reporting Tools 88

Userpilot

MARCH 14, 2024

Looking for an effective event tracking tool and wondering if Heap is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Heap is the ideal choice for your event tracking needs. Schedule a demo today to explore its powerful event tracking capabilities firsthand.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Feedback Software 52

Userpilot

MARCH 31, 2023

How can product managers leverage event analytics to gain insights necessary to build valuable and delightful user experiences? We also look at: The importance of events analytics Different types of events you can track Best events analytics tools Excited? Server-side event data reaches your app via API.

Data Visualization 80

Data Visualization Analytic Tools Events Feedback Software 80

Userpilot

MARCH 11, 2024

Looking for an effective event tracking tool and wondering if Mixpanel is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your event tracking needs. Looking for a Better Alternative for Event Tracking? Try Userpilot!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Software Review 52

Userpilot

FEBRUARY 26, 2024

Looking for an effective event tracking tool and wondering if Lou Assist is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Lou Assist is the ideal choice for your event tracking needs. Looking for a Better Alternative for Event Tracking?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

FEBRUARY 26, 2024

Looking for an effective event tracking tool and wondering if Userpilot is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userpilot is the ideal choice for your event tracking needs. Let’s get started! Ready to see Userpilot in action?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52