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14 Zendesk Integrations SaaS Companies Need in 2023

Userpilot

Thanks to the Hootsuite integration, you can monitor and manage social media accounts and Zendesk tickets from one dashboard. With Agent Dashboard , you can integrate Looker, Power BI, and Tableau dashboards into Zendesk. It allows you to create customized reports and dashboards to communicate the insights effectively.

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From Looker to Mixpanel: How and why Mixpanel’s analytics team is making the transition

Mixpanel

Up until now, that was handled by Mixpanel and Looker, our BI (business intelligence) solution of choice. I’d like to share how we worked with our product, engineering, and design teams to inspire and dogfood the best business analytics solution and what we’re gaining today by moving off of Looker. Second, cost became an issue.

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The difference between product analytics and business intelligence tools — and why you need both

Mixpanel

In 2019, industry-leading Business Intelligence tools (BI tools), Looker and Tableau, were acquired by Google and Salesforce for over $18 billion combined. Looker, and other tools like it, are often deployed with good intent. However, powerful isn’t always useful — particularly for product teams. Ready to get started?

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G2 Summer Report: Indicative Climbs Rankings as Leader

Indicative

Dashboards are allowing us to record performance granularly and also see the impacts of our work. Using a Business Intelligence tool such as Tableau or Looker? Great free tier as well so you can really take your time understanding the tool before having to make a purchase commitment. Contributors Statement.

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Products for Product People: Best Practices in Analytics

Speaker: Andrew Wynn, Senior Product Manager, Looker

But proper data analytics solutions take work to deliver - it's not as simple as just building a dashboard. Learn product analytics best practices from Andrew Wynn, Product Manager at Looker. How Looker incorporates analytics in their product development process. How to adapt solutions for different company sizes.

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Connection and Compatibility: How OkCupid Uses Analytics to Help People Find Love

Amplitude

Our customer data stack at OkCupid consists of mParticle, Looker, and product intelligence (PI) platform Amplitude. mParticle collects and stores our customer event data, which we send to Looker for general business reporting, and to Amplitude for deeper analysis on user behavior and our customer experience.

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Omnichannel Analytics Guide for SaaS Companies

Userpilot

These include: User segmentation Code-free feature tagging (Custom) event tracking Goals Heatmaps Funnel analysis Paths (coming soon) Trends analysis Cohort analysis Flow analytics (for onboarding patterns) Omnichannel analytics tools: Userpilot dashboard. Impressive, right? Coupler.io is a popular ETL, or Extract, Transform, Load, solution.